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Getting specific with GenAI: How to fine-tune large language models for highly specialized functions

CIO

Things get quite a bit more complicated, however, when those models – which were designed and trained based on information that is broadly accessible via the internet – are applied to complex, industry-specific use cases. The key to this approach is developing a solid data foundation to support the GenAI model.

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Unlocking generative AI’s greatest growth opportunities

CIO

In fact, our team has been working with generative and conversational AI in complex professional services applications like insurance, banking, and healthcare for the better part of a decade, and we’ve learned some important lessons along the way. Where will the biggest transformation occur first?

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Taktile makes it easier to leverage machine learning in the financial industry

TechCrunch

It makes sense as banks and insurance companies gather a ton of data and know a lot of information about their customers. They could use that data to train new models and roll out machine learning applications. Some of them have been thriving, such as Shift Technology with a focus on insurance in particular. It has raised a $4.7

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Transforming IT culture for business success

CIO

In lieu of integrating and customizing off-the-shelf enterprise applications such as Salesforce or SAP, Power Home Remodeling has constructed its own proprietary NITRO platform used to run and optimize all aspects of the business and customer experience. Back in the day, IT culture was all about the perks.

Culture 321
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How Financial Services and Insurance Streamline AI Initiatives with a Hybrid Data Platform

Cloudera

With AI, financial institutions and insurance companies now have the ability to automate or augment complex decision-making processes, deliver highly personalized client experiences, create individualized customer education materials, and match the appropriate financial and investment products to each customer’s needs.

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Automated Claims Processing: Using RPA and Machine Learning to Manage Insurance Claims

Altexsoft

The insurance industry is notoriously bad at customer experience. In the last few years, Chinese tech giants have been making massive strides at becoming the center of insurance innovation. To compete, insurance companies revolutionize the industry using AI, IoT, and big data. Not in China though. Why automate claims?

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Examining Mr Price Group’s search to modernize

CIO

According to Sim, building an ecommerce offering from scratch meant doing things like capturing imagery and writing product descriptions for every product, choosing a suitable approach to order fulfilment, and training in-store staff to do things they’d never done before. This isn’t to say the execution process was simple, however.