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Getting specific with GenAI: How to fine-tune large language models for highly specialized functions

CIO

The challenge, as many businesses are now learning the hard way, is that simply applying black box, off-the-shelf LLMs, like a GPT-4, for example, will not deliver the accuracy and consistency needed for professional-grade solutions. The key to this approach is developing a solid data foundation to support the GenAI model.

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IBM and AWS Create a Path to Modernization Via Industry-Specific Solutions

CIO

A general modernization path brings the technical assets together whereas an industry-focused initiative is more of a problem-solving, solutions-oriented design,” says Praveena Varadarajan, modernization offering leader and strategist for IBM’s Hybrid Cloud Migration Group. Consider the critical area of security controls, for example.

AWS 287
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Automated Claims Processing: Using RPA and Machine Learning to Manage Insurance Claims

Altexsoft

The insurance industry is notoriously bad at customer experience. In the last few years, Chinese tech giants have been making massive strides at becoming the center of insurance innovation. To compete, insurance companies revolutionize the industry using AI, IoT, and big data. Not in China though. Why automate claims?

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How Financial Services and Insurance Streamline AI Initiatives with a Hybrid Data Platform

Cloudera

With AI, financial institutions and insurance companies now have the ability to automate or augment complex decision-making processes, deliver highly personalized client experiences, create individualized customer education materials, and match the appropriate financial and investment products to each customer’s needs.

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Customer Loyalty In Insurance: Technologies and Strategies To Retain and Keep Customers Loyal

Altexsoft

Insurance companies find it difficult to attract new customers and retain them, especially when almost every insurer offers the same service or product. It’s also challenging since insurance is a low-touch industry, and insurers seldomly interact with their customers. The customer loyalty problem in insurance.

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Cybersecurity Snapshot: NIST Program Assesses How AI Systems Will Behave in the Real World, While FBI Has Troves of Decryption Keys for LockBit Victims

Tenable

1 - NIST program will test safety, fairness of AI systems Will that artificial intelligence (AI) system now in development behave as intended once it’s released or will it go off the rails? goes beyond assessments of system performance and accuracy, and aims instead at measuring what NIST calls “technical and societal robustness.”

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Freight Forwarder: Key Workflows and Technology

Altexsoft

So in this post, we look at freight forwarders’ role in the global supply chain and discuss how technology can support their operations. Shippers can definitely arrange transportation of their goods themselves and save on the commission, but it often turns out that outsourcing it to professional freight forwarders pays off in the long run.