CIO
DECEMBER 7, 2023
In fact, our team has been working with generative and conversational AI in complex professional services applications like insurance, banking, and healthcare for the better part of a decade, and we’ve learned some important lessons along the way. Where will the biggest transformation occur first?
CIO
JULY 24, 2024
The challenge, as many businesses are now learning the hard way, is that simply applying black box, off-the-shelf LLMs, like a GPT-4, for example, will not deliver the accuracy and consistency needed for professional-grade solutions. The key to this approach is developing a solid data foundation to support the GenAI model.
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TechCrunch
AUGUST 25, 2021
It makes sense as banks and insurance companies gather a ton of data and know a lot of information about their customers. You can use artificial intelligence to identify fraudulent transactions, predict creditworthiness, detect fraud in insurance claims, etc. The product works with both off-the-shelf models and customer-built models.
CIO
JANUARY 29, 2024
In lieu of integrating and customizing off-the-shelf enterprise applications such as Salesforce or SAP, Power Home Remodeling has constructed its own proprietary NITRO platform used to run and optimize all aspects of the business and customer experience. Back in the day, IT culture was all about the perks.
Cloudera
SEPTEMBER 7, 2023
With AI, financial institutions and insurance companies now have the ability to automate or augment complex decision-making processes, deliver highly personalized client experiences, create individualized customer education materials, and match the appropriate financial and investment products to each customer’s needs.
CIO
OCTOBER 13, 2022
In healthcare, securing personal health data is key, governed by national standards laid out by the Health Insurance Portability and Accountability Act (HIPAA). Modernization journeys are complex and typically highly custom, dependent on an enterprise’s core business challenges and overall competitive goals.
Altexsoft
APRIL 13, 2021
The insurance industry is notoriously bad at customer experience. In the last few years, Chinese tech giants have been making massive strides at becoming the center of insurance innovation. To compete, insurance companies revolutionize the industry using AI, IoT, and big data. Not in China though. Why automate claims?
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