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Vendor management: The key to productive partnerships

CIO

What is vendor management? Vendor management helps organizations take third-party vendor relationships from a passive business transaction to a proactive collaborative partnership. While working with IT vendors can help ease the burden on IT, it also raises concerns, especially around data, risk, and security.

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How to know a business process is ripe for agentic AI

CIO

The IT department uses Asana AI Studio for vendor management, to support help-desk requests, and to ensure its meeting software and compliance management requirements. Customer service: A target agentic AI use case One area that might be ideal for agentic AI is customer service.

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Flipping the sales script: How to break biases and diversify sales teams

TechCrunch

Enablement includes everything from access to additional resources, volume discounts and navigating security, to vendor management, procurement and understanding product roadmaps. All this has less to do with selling and more to do with giving customers a well-managed buying process.

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How to succeed as a fractional CIO

CIO

Some enterprises turn to a fractional CIO to supply knowledge and expertise in one or more fundamental leadership areas, such as operations management, maintenance, strategic planning, risk, compliance/governance, vendor management, and other essential matters, Trzeciak notes. What services do fractional CIOs provide?

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Navigating the cloud maze: A 5-phase approach to optimizing cloud strategies

CIO

This serves as a baseline to drive cloud adoption and getting started with a shifting mindset on how to make money with cloud and not just cost savings alone. Its a good idea to establish a governance policy supporting the framework.

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12 AI predictions for 2025

CIO

With gen AI, people are still at the stage of trying to figure out what gen AI is, how it works, and how to use it. Users needed modems and special software and accounts with internet providers. Now you just type in the word youre looking for, he says. Theres going to be a lot less of that, he says.

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Case in point: taking stock of the CrowdStrike outages

CIO

In August, the US Technology Policy Committee of the Association for Computing Machinery released a statement calling for a thorough investigation of the incident so both private enterprises and regulators can learn how to better strengthen cyberinfrastructure, improve incident response programs and remediation processes, improve international coordination (..)