Four Practical Tips on how to Categorize Contact Reasons
Xebia
SEPTEMBER 18, 2023
In this blogpost, we have gathered four practical tips on how to best record the contact reasons of your customers. This could be because they want to order a product, ask a question, file a complaint, get technical support, or receive information. What are contact reasons? Eventually, this led to a lack of accuracy.
Let's personalize your content