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Minor Hotels lays foundations for a purely digital future

CIO

The hotel sector has been undergoing a digital revolution for years, transforming not only the way hotels operate and interact with their customers, but also with the environment, all without harming their bottom lines. Processes at reception have been reviewed and digitalized.

Hotels 158
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When to walk away from a VC who wants to invest in your startup

TechCrunch

Ofri Ben-Porat is the co-founder and CEO of Edgify , which focuses on federated learning frameworks and democratized training. For example, one of my business’ backers has a deep tech “pod” that generates events and content we are always welcomed to be a part of. Venture capitalists add value in a number of ways.

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PolyAI lands $40M to handle contact center calls automatically

TechCrunch

Countless tech giants and startups have thrown their tech at the automated call handling problem, from Google (and Google’s Area 120 incubator ), Microsoft and Amazon to Got It AI , Replicant and Tenyx. Image Credits: PolyAI. But the company claims its true advantage lies in its approach to language understanding. .

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For those who want to turn travel into dollars, Fora can help start your next career

TechCrunch

I was in Costa Rica and talking about opportunities for women sitting on sidelines due to the pandemic and looking for interesting work. Content creators are circulating around the travel world, and we saw a big opportunity for technology to modernize the industry.”. Travel agencies are a $100 billion market in the U.S. ,

Travel 224
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From Alexander Graham Bell to an AI assistant guiding your customer journey, CX has come a long way (baby)!

CIO

Technology innovation has been the chief catalyst. Technology advancesin the late 1990s and 2000s brought powerful new interfaces often shared with customers over the web. In recent years, the digital transformation of customer servicehas reached new heights with the introduction of technologies such as co-browsing and session replays.

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Top 9 challenges IT leaders will face in 2023

CIO

Now that organizations have returned to a new (somewhat) normal, CIOs appear to be focused on getting back to basics — and untangling tech debt incurred in making it through the past few years. Recruiting, retainment, and yes, adoption of lead-edge technology, are back on the radar of IT leaders. How do we get the talent we need?

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Sequoia heats up early-stage startup investments in India and Southeast Asia

TechCrunch

On a recent winter morning in New Delhi, Rajan Anandan and Pieter Kemps were pacing on the floor of a five-star hotel, quizzing a group of over two dozen young startup founders about their goals. The combined market cap of top-five tech companies in the U.S. They will be given guidance on piecing together their tech architecture.