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Minor Hotels lays foundations for a purely digital future

CIO

The hotel sector has been undergoing a digital revolution for years, transforming not only the way hotels operate and interact with their customers, but also with the environment, all without harming their bottom lines. We try to eliminate printed paper as much as possible, both in rooms and in our own systems.

Hotels 159
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PolyAI lands $40M to handle contact center calls automatically

TechCrunch

One 2019 survey found that 88% of people prefer speaking to a live service agent instead of navigating an automated system. explained, a research lab focused on spoken dialog systems. Google (Wen) and Facebook (Su) laid the groundwork for many of the company’s conversational AI systems. Image Credits: PolyAI.

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For those who want to turn travel into dollars, Fora can help start your next career

TechCrunch

I was in Costa Rica and talking about opportunities for women sitting on sidelines due to the pandemic and looking for interesting work. The booking of travel without a system or knowledge is janky and hard. “We always talked about doing something together, but this past March, we connected again,” Vazquez said. “I

Travel 224
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Central Reservation System for Hotels: CRS Functionality and Software Explained

Altexsoft

Today, the share of walk-ins in the hotel industry keeps reducing annually. At the time of global digitalization, 75 percent of all hotel bookings are made online. Among that, 40 percent of the reservations are made via Booking.com, 32 percent — via other aggregators, and 21 percent — through a hotel’s website.

Hotels 76
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How AI continues to reshape the cybersecurity arsenal

CIO

With each passing day, new devices, systems and applications emerge, driving a relentless surge in demand for robust data storage solutions, efficient management systems and user-friendly front-end applications. As civilization advances, so does our reliance on an expanding array of devices and technologies. billion user details.

Security 194
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Hotel Data Management: Solutions and Practices to Turn Information into a Valuable Asset

Altexsoft

Hotel business produces a plethora of data literally every moment. Let’s take a closer look at major data management processes — data collecting, storing, and analyzing — as applied to the hotel domain. Hotel data collection: what and where to look for. Important hotel data sets and overlaps between them.

Hotels 18
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Sequoia heats up early-stage startup investments in India and Southeast Asia

TechCrunch

On a recent winter morning in New Delhi, Rajan Anandan and Pieter Kemps were pacing on the floor of a five-star hotel, quizzing a group of over two dozen young startup founders about their goals. One founder set eyes on getting the most downloads in the mobile gaming category.