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How AI continues to reshape the cybersecurity arsenal

CIO

This necessitates continuous adaptation and innovation across various verticals, from data management and cybersecurity to software development and user experience design. Source code analysis tools Static application security testing (SAST) is one of the most widely used cybersecurity tools worldwide.

Security 194
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PolyAI lands $40M to handle contact center calls automatically

TechCrunch

With the market for call center software estimated to be worth tens of billions, there’s a strong incentive to crack the code — or to come close, at least. “Our core models don’t require customer data for training — we work under GDPR standards, regardless of where the client is based.”

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Central Reservation System for Hotels: CRS Functionality and Software Explained

Altexsoft

Today, the share of walk-ins in the hotel industry keeps reducing annually. At the time of global digitalization, 75 percent of all hotel bookings are made online. Among that, 40 percent of the reservations are made via Booking.com, 32 percent — via other aggregators, and 21 percent — through a hotel’s website.

Hotels 76
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Hotel Concierge Software: Modules and Integrations

Altexsoft

Today, a hotel concierge is the person whose job is to assist the guest with any request or problem — be it arranging a manicure, an urgent dry cleaning, or a pet walk. So, let’s explore the opportunities to improve customer satisfaction and other benefits concierge software can bring to your hotel. For example, it can.

Hotels 64
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Hotel Data Management: Solutions and Practices to Turn Information into a Valuable Asset

Altexsoft

Hotel business produces a plethora of data literally every moment. Let’s take a closer look at major data management processes — data collecting, storing, and analyzing — as applied to the hotel domain. Hotel data collection: what and where to look for. Important hotel data sets and overlaps between them.

Hotels 18
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Sequoia heats up early-stage startup investments in India and Southeast Asia

TechCrunch

On a recent winter morning in New Delhi, Rajan Anandan and Pieter Kemps were pacing on the floor of a five-star hotel, quizzing a group of over two dozen young startup founders about their goals. One founder set eyes on getting the most downloads in the mobile gaming category.

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9 ways IT leaders can impact sustainability initiatives

CIO

Many CIOs don’t know where to start,” says Brian Kirkland, CIO at Choice Hotels and founding board member for SustainableIT.org, a nonprofit launched to help create frameworks and standards around sustainability. Data management, automation, analytics is critical to reviewing our progress in ESG,” she says. “As