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Today, a hotel concierge is the person whose job is to assist the guest with any request or problem — be it arranging a manicure, an urgent dry cleaning, or a pet walk. So, let’s explore the opportunities to improve customer satisfaction and other benefits concierge software can bring to your hotel. What is a virtual concierge?
Upselling and cross-selling provide hotel owners and managers with the ability to drive greater profit from the same guest by timely offering valuable services. This post aims at explaining the key hotel upselling and cross-selling strategies, ways to digitize them effectively, and examples of existing software serving that purpose.
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An expert talking about the capabilities of predictive analytics for business on a morning TV show is far from unusual. Articles covering AI or data science in Facebook and LinkedIn appear regularly, if not daily. For instance, we had such a case in our work. Our clients considered working with large datasets a big data problem. Prisma app).
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