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IT to thank for most of Radisson Hotel Group’s business initiatives

CIO

With stints at Procter & Gamble, HPE and DHL, Jaime González-Peralta landed at Radisson Hotel Group four years ago as CIO for EMEA and then became global CIO in April 2020 — a particularly complex moment due to the paralysis that the pandemic inflicted on the world of travel. We made everything new from scratch.

Hotels 174
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Metasearch in Hospitality: an Overview of Hotel Search Engines

Altexsoft

In April 2020, the hotel occupancy in the US dropped to its lowest level ever — the bewildering 24.5 The annual average was roughly 44 percent, which means that more than half of hotel rooms were empty during the whole year. This means a hotel is charged every time the ad is clicked and redirection occurs.

Hotels 119
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How Attribute-Based Shopping Will Change Hotel Booking

Altexsoft

When searching for hotel rooms, parents with young children may very much prefer to not have a fireplace or a high floor view, while honeymooners may be willing to pay to have both a fireplace and a view. Many hotels, though, still use an old shopping model. shift to more premium rooms and rates ” even in its early trials with ABS.

Hotels 111
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Introducing multi-turn conversation with an agent node for Amazon Bedrock Flows (preview)

AWS Machine Learning - AI

However, when users want to search or book flights and hotels, they are connected to an agent who guides them through the process, collecting essential information while maintaining the session until completion. In the response, you can review the flow traces, which provide detailed visibility into the execution process.

Travel 112
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PolyAI lands $40M to handle contact center calls automatically

TechCrunch

One 2019 survey found that 88% of people prefer speaking to a live service agent instead of navigating an automated system. explained, a research lab focused on spoken dialog systems. Google (Wen) and Facebook (Su) laid the groundwork for many of the company’s conversational AI systems. Image Credits: PolyAI.

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Hotel Data Management: Solutions and Practices to Turn Information into a Valuable Asset

Altexsoft

Hotel business produces a plethora of data literally every moment. Let’s take a closer look at major data management processes — data collecting, storing, and analyzing — as applied to the hotel domain. Hotel data collection: what and where to look for. Important hotel data sets and overlaps between them.

Hotels 18
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Price Forecasting: Applying Machine Learning Approaches to Electricity, Flights, Hotels, Real Estate, and Stock Pricing

Altexsoft

Predictive analytics requires numerous statistical techniques, such as data mining (identification of patterns in data) and machine learning. The goal of machine learning is to build systems capable of finding patterns in data, learning from it without human intervention and explicit reprogramming.