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Observe.ai raises $125M, adding Zoom as an investor, to supercharge the contact center market

TechCrunch

While there may still be some debate over whether customers, or indeed agents or businesses, want a lot of video engagement in calls, there are times when you might imagine that could be useful, such as in cases of technical support. Observe.AI

Marketing 235
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Medical Practice Management Software: Key Features, Providers, and Selection Process

Altexsoft

This activity remains behind the scenes but if it goes badly, the entire healthcare facility can’t function efficiently as well. That’s why software supporting non-clinical tasks deserves special attention. A patient portal is a website or mobile app people use to view their medical records and communicate with healthcare facilities.

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How to Choose Fraud Detection Software: Features, Characteristics, Key Providers

Altexsoft

Shoshanah advises. Support for mobile use cases. The company develops and provides analytics software suites for numerous industries, such as banking, healthcare, insurance, media, retail, government, travel and transportation, etc. What does that look like? What if the solution declines an order I think is valid?

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Image Recognition APIs: Google, Amazon, IBM, Microsoft, and more

Altexsoft

Specialists from the healthcare sector aren’t left out without image recognition tools. The documentation always contains more detailed information, so we advise to give it a read. Does the API or product support image analysis, video analysis, or both? Vendors usually offer multiple support plans for purchase.

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State of the CIO, 2023: Building business strategy

CIO

When he’s not immersed in cybersecurity, hybrid cloud strategy, or app modernization, David Reis, CIO at the University of Miami Health System and the Miller School of Medicine, spends his time working with the board of directors and top leadership to reimagine healthcare and take the lead driving digital transformation.

Strategy 164