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Open Source Communities Need More Than Funding From Big Tech

DevOps.com

In recent years, major players like Microsoft, Amazon and Google have increased their involvement in open source projects, providing both financial and technical support. More consistent contributions from big tech—whether in the form of people or resources—is exactly what the open source community needs.

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Multi-LLM routing strategies for generative AI applications on AWS

AWS Machine Learning - AI

For instance, consider a customer service AI assistant that handles three types of tasks: technical support, billing support, and pre-sale support. In this context, semantic routing could initially route the users prompt to the appropriate departmentbe it billing, technical support, or sales.

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Service Desk Management: Understanding Its Role and Importance in IT

Kaseya

They are process-oriented and aim to address everything within the organization’s IT policies and guidelines. A help desk provides technical support to end users, troubleshoots customer and user issues, and/or guides them through specific tasks and actions. Help Desk vs. Service Desk.

Metrics 90
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Is Kubernetes Hard? 12 Reasons Why, and What to Do About It

d2iq

When a project is abandoned and you continue to use the CNCF project add-on, you no longer have an upgrade path or technical support, and are open to security risks. And, with many open-source solutions offering limited support options, the complexity of managing your environment can be a huge barrier to success.

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Try a Semantic Approach to Naming GitHub Repositories

Modus Create

Using this as a guideline, we broke down our initial draft standard into three sections separated by hyphens: section1-section2-section3. Technical Support and SysAdmin. This document enumerates criteria for a repository name, which includes: Descriptive. Consistent. Contextual. Future-friendly. Extensible. Project Management.

Survey 105
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From Oracle EBS to Cloud: How to Future-Proof Your Business

Datavail

Oracle provides different levels of support for EBS to meet the unique needs of different customers. These support levels range from basic technical support to comprehensive managed services. It provides essential services like critical patch updates, technical support, and access to ‘My Oracle Support.’

Cloud 52
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How to Implement Product Information Management System: Plan and Common Mistakes

Altexsoft

PIM tools can offer backups, technical support, and activity logs. The product information management best practices prove that this problem can be solved if the PIM software is user-friendly and adopted to be used by non-technical employees with reduced technical support. Involving many parts.

System 69