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How IT leaders use agentic AI for business workflows

CIO

AI agents are valuable across sales, service, marketing, IT, HR, and really all business teams, says Andy White, SVP of business technology at Salesforce. An AI briefer could inform a sales pipeline review process, for instance, or an AI trainer could simulate customer interactions as part of an onboarding program, he adds.

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10 AI strategy questions every CIO must answer

CIO

Here are 10 questions CIOs, researchers, and advisers say are worth asking and answering about your organizations AI strategies. But CIOs need to get everyone to first articulate what they really want to accomplish and then talk about whether AI (or another technology) is what will get them to that goal. What ROI will AI deliver?

Strategy 211
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What is an IT consultant? Roles, types, salaries, and how to become one

CIO

An IT consultant is a technology professional who advises and supports business clients in designing, developing, and executing technology projects in service of business goals. As a result, for IT consultants, keeping the pulse of the technology market is essential. What is an IT consultant?

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11 ways to ensure IT-business alignment

CIO

What really matters is determining how to fit every function together to achieve unified goals — chiefly IT and its business counterparts, given the importance technology has organizationwide. It allows businesses to be the best technologically enabled version of themselves,” Upchurch says.

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Bliki: ConwaysLaw

Martin Fowler

I still remember one sharp technical leader, who was just made the architect of a large new project that consisted of six teams in different cities all over the world. “I The architect recognized this, and realized that he needed take this into account in his technical design from the beginning. Acknowledgements.

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ESG reporting: Carbon in the cloud

CIO

Environment, social, and governance (ESG) concerns have become increasingly important for all organizations. As organizations increasingly outsource to cloud service providers for many technical and financial benefits, the power consumed and carbon produced are now controlled by the provider, wherever its cloud datacenters may be.

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6 roadblocks to IT innovation

CIO

Legacy tech and all that goes with it Legacy systems and technical debt top the list of common innovation roadblocks. Those, though, aren’t the only ways legacy tech can hurt innovation. Here, CIOs and IT innovation leaders share five common roadblocks to IT innovation.