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Automate emails for task management using Amazon Bedrock Agents, Amazon Bedrock Knowledge Bases, and Amazon Bedrock Guardrails

AWS Machine Learning - AI

With Amazon Bedrock and other AWS services, you can build a generative AI-based email support solution to streamline email management, enhancing overall customer satisfaction and operational efficiency. AI integration accelerates response times and increases the accuracy and relevance of communications, enhancing customer satisfaction.

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Unleashing the power of generative AI: Verisk’s journey to an Instant Insight Engine for enhanced customer support

AWS Machine Learning - AI

In this post, we describe the development of the customer support process in FAST incorporating generative AI, the data, the architecture, and the evaluation of the results. Conversational AI assistants are rapidly transforming customer and employee support.

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IT leaders: What’s the gameplan as tech badly outpaces talent?

CIO

Non-tech companies in particular have the hardest time finding talent with gen AI skills, says Brett Barton, global AI practice leader at Unisys, and the fast pace of change doesnt help.

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HCLTech’s AWS powered AutoWise Companion: A seamless experience for informed automotive buyer decisions with data-driven design

AWS Machine Learning - AI

This post introduces HCLTechs AutoWise Companion, a transformative generative AI solution designed to enhance customers vehicle purchasing journey. Powered by generative AI services on AWS and large language models (LLMs) multi-modal capabilities, HCLTechs AutoWise Companion provides a seamless and impactful experience.