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How ServiceNow gets the most out of generative AI

CIO

Competition among software vendors to be “the” platform on which enterprises build their IT infrastructure is intensifying, with the focus of late on how much noise they can make about their implementation of generative AI features. One reason we’re releasing early is because we’re ready,” says ServiceNow CIO Chris Bedi. “One

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Generative AI won’t automate your way to business model innovation

CIO

Generative AI is changing the world of work, with AI-powered workflows now slated to streamline customer service, employee experience, IT, and other fields. One report estimates that 4,000 positions were eliminated by AI in May alone. Her point is that AI or generative AI isn’t a silver bullet.

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Improve public speaking skills using a generative AI-based virtual assistant with Amazon Bedrock

AWS Machine Learning - AI

Now, with the advent of large language models (LLMs), you can use generative AI -powered virtual assistants to provide real-time analysis of speech, identification of areas for improvement, and suggestions for enhancing speech delivery. The generative AI capabilities of Amazon Bedrock efficiently process user speech inputs.

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Marsh McLennan IT reorg lays foundation for gen AI

CIO

One of the world’s largest risk advisors and insurance brokers launched a digital transformation five years ago to better enable its clients to navigate the political, social, and economic waves rising in the digital information age. With Databricks, the firm has also begun its journey into generative AI.

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Marsh McLellan IT reorg lays foundation for gen AI

CIO

One of the world’s largest risk advisors and insurance brokers launched a digital transformation five years ago to better enable its clients to navigate the political, social, and economic waves rising in the digital information age. With Databricks, the firm has also begun its journey into generative AI.

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CIOs must beware committing ‘AI washing’ themselves

CIO

With the current AI gold rush, companies may be tempted to exaggerate their AI implementations to lure investors and customers, a practice called “AI washing,” but they should think twice before doing so, says David Shargel, a regulatory compliance lawyer with law firm Bracewell.

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10 top priorities for CIOs in 2024

CIO

Leveraging technologies, such as generative AI and analytics, promises to make data both more meaningful and more rapidly available in the right context. For her part, Daly is planning to keep pace with, and capitalize on, modest innovation initiatives while maintaining operations and continuing to reduce technical debt. “As