CIO

NOVEMBER 22, 2024

The road ahead for IT leaders in turning the promise of generative AI into business value remains steep and daunting, but the key components of the gen AI roadmap — data, platform, and skills — are evolving and becoming better defined. MIT event, moderated by Lan Guan, CAIO at Accenture.

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Airlines LAN Generative AI Travel 204

CIO

OCTOBER 25, 2024

While the 60-year-old mainframe platform wasn’t created to run AI workloads, 86% of business and IT leaders surveyed by Kyndryl say they are deploying, or plan to deploy, AI tools or applications on their mainframes. The survey is cementing the fact that the IT world is hybrid,” she says.

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Survey Artificial Intelligence Artificial Inteligence Hardware 200

CIO

DECEMBER 3, 2024

Under pressure to deploy AI within their organizations, most CIOs fear they don’t have the knowledge they need about the fast-changing technology. More than three in five CIOs surveyed by Salesforce say they’re expected to know more about AI than they do, potentially leading to massive and costly deployment mistakes.

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CIO

NOVEMBER 28, 2024

For its Generative AI Readiness Report, IT services company Avanade surveyed over 3,000 business and IT executives in 10 countries from companies with at least $500 million in annual revenue. Focus on data governance and ethics With AI becoming more pervasive, the ethical and responsible use of it is paramount.

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Generative AI Government Leadership Survey 195

CIO

MAY 3, 2024

United Parcel Service last year turned to generative AI to help streamline its customer service operations. Customer service is emerging as one of the top use cases for generative AI in today’s enterprise, says Daniel Saroff, group vice president of consulting and research at IDC.

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Generative AI Artificial Inteligence Knowledge Base Training 210

CIO

NOVEMBER 11, 2024

Research firm IDC projects worldwide spending on technology to support AI strategies will reach $337 billion in 2025 — and more than double to $749 billion by 2028. Those bullish numbers don’t surprise many CIOs, as IT leaders from nearly every vertical are rolling out generative AI proofs of concept, with some already in production.

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Generative AI Artificial Inteligence Government Azure 206

CIO

JANUARY 14, 2025

The gap between emerging technological capabilities and workforce skills is widening, and traditional approaches such as hiring specialized professionals or offering occasional training are no longer sufficient as they often lack the scalability and adaptability needed for long-term success.

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Technical Advisors Strategy Training Research 187

CIO

AUGUST 2, 2023

Generative AI is already making deep inroads into the enterprise, but not always under IT department control, according to a recent survey of business and IT leaders by Foundry, publisher of CIO.com. The survey found tension between business leaders seeking competitive advantage, and IT leaders wanting to limit risks.

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CIO

OCTOBER 23, 2024

Since 2022, the tech industry has experienced massive layoffs, as large tech companies have reduced their workforce numbers in response to rising interest rates and emerging generative AI technology. But, he notes, the data suggests organizations will still need to navigate a skills gap, especially around emerging skillsets such as AI.

Marketing 195

Marketing Artificial Inteligence Generative AI Artificial Intelligence 195

CIO

SEPTEMBER 29, 2023

If any technology has captured the collective imagination in 2023, it’s generative AI — and businesses are beginning to ramp up hiring for what in some cases are very nascent gen AI skills, turning at times to contract workers to fill gaps, pursue pilots, and round out in-house AI project teams.

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Generative AI Artificial Inteligence Machine Learning ChatGPT 214

CIO

SEPTEMBER 26, 2024

Perhaps the most exciting aspect of cultivating an AI strategy is choosing use cases to bring to life. This is proving true for generative AI, whose ability to create image, text, and video content from natural language prompts has organizations scrambling to capitalize on the nascent technology.

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Generative AI Strategy Artificial Inteligence Technical Review 211

CIO

NOVEMBER 21, 2024

CIOs feeling the pressure to deploy successful AI projects have a second concern: that they don’t have the money to pull it off. Ninety percent of CIOs recently surveyed by Gartner say that managing AI costs is limiting their ability to get value from AI.

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Artificial Inteligence Survey Generative AI Leadership 187

CIO

MARCH 18, 2025

Some AI experts have downplayed the technologys potential to replace employees and reduce payrolls, but many IT leaders have a different vision, with more than half saying they expect AI will enable their organizations to cut jobs. Still, the majority see AI eventually taking the place of headcount as well.

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Software Engineering Survey Study Innovation 166

CIO

NOVEMBER 26, 2024

Yes, every board member has played with generative AI. And yes, I recognize that AI is different because previous hot technologies such as client/server and cloud didn’t get a parking space in the boss’s brain box. But still, few will contest that just about everything associated with IT has become a discussion of generative AI.

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Generative AI Artificial Intelligence Artificial Inteligence Trends 193

CIO

NOVEMBER 13, 2024

More time saved, more wasted time When gen AI helps employees do their jobs faster, companies assume the free time will be used for higher-value activities. According to the company’s latest global survey of desk workers, employees spend 37% more time on routine administrative tasks instead. You need people who are trained to see that.

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Weak Development Team Artificial Inteligence Technical Review Generative AI 212

CIO

OCTOBER 26, 2023

You don’t have to look further than recent headlines to know generative AI has garnered outsized attention in 2023. The case for GenAI education as part of IT’s remit At first blush, training and educating users on how to use generative AI may seem outside the typical scope of IT, but GenAI is not a typical tech transformation.

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CIO

DECEMBER 23, 2024

Gen AI moved past hype and proved its worth ChatGPT and the generative AI revolution marked their second anniversary in November 2024. To University of Phoenix CIOJamie Smith, that makes gen AI all grown up. Were moving away from the hype and learning to live with generative AI, he says.

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Generative AI Strategy Software Engineering Coaching 202

CIO

APRIL 18, 2024

AI tools can help coders clean up logic and coding errors and find security problems, and they may also help to accelerate programmers’ skills, cutting the sunk cost of internal training, he suggests. Gunkel is leaning toward offering a couple of AI assistant options, including Microsoft Copilot, to employees later this year.

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Generative AI Survey Enterprise Analysis 210

CIO

OCTOBER 26, 2023

In some ways, the rise of generative AI has echoed the emergence of cloud —only at a far more accelerated pace. And chief among them is that the time is now for IT to get into the driver’s seat with generative AI. 1 If IT organizations are not afraid of shadow AI yet, they should be. The upsides are palpable.

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Generative AI Survey Education Training 197

CIO

DECEMBER 3, 2024

AI is clearly making its way across the enterprise, with 49% of respondents expecting that the use of AI will be pervasive across all sectors and business functions. Despite concerns around regulation, AI is significantly impacting the key skill sets of the future enterprise.

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Enterprise Technology Generative AI Study 127

CIO

MAY 1, 2024

Is generative AI so important that you need to buy customized keyboards or hire a new chief AI officer, or is all the inflated excitement and investment not yet generating much in the way of returns for organizations? Have you had training? Do you feel confident about being able to learn these things?

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Generative AI Artificial Inteligence Metrics Training 215

CIO

AUGUST 19, 2024

Yet as organizations figure out how generative AI fits into their plans, IT leaders would do well to pay close attention to one emerging category: multiagent systems. All aboard the multiagent train It might help to think of multiagent systems as conductors operating a train.

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Generative AI Artificial Inteligence Organization Technical Review 215

TechCrunch

APRIL 13, 2023

Bedrock, meet the Bedrock, it’s part of the modern generative AI family. From the town of Seattle comes Amazon’s entrance into the generative AI race with an offering called Bedrock, writes Kyle. But also because Kyle ’s story about Amazon entering the generative AI race was the most-read story on TechCrunch today.

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CIO

JULY 6, 2023

While Microsoft, AWS, Google Cloud, and IBM have already released their generative AI offerings, rival Oracle has so far been largely quiet about its own strategy. The service also comes with Nvidia’s foundation models, such as BioNeMo and Nvidia Picasso, along with AI training and governance frameworks.

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Generative AI Artificial Inteligence Strategy Google Cloud 170

CIO

AUGUST 30, 2023

In my previous column in May, when I wrote about generative AI uses and the cybersecurity risks they could pose , CISOs noted that their organizations hadn’t deployed many (if any) generative AI-based solutions at scale. What a difference a few months makes. Here’s what I learned. Privacy leaks?

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Generative AI Security Enterprise ChatGPT 199

CIO

OCTOBER 11, 2023

For its AI Priorities Study 2023 , Foundry surveyed IT decision-makers who have either implemented AI and generative AI technologies in their organizations, have plans to, or are actively researching them. Top of those AI priorities for now is generative AI, with 56% of respondents eager to learn more about it.

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Survey Generative AI Software Development Artificial Intelligence 199

TechCrunch

MARCH 15, 2023

The cash injection brings Adept’s total raised to $415 million, which co-founder and CEO David Luan says is being put toward productization, model training and headcount growth. ” Adept, a startup training AI to use existing software and APIs, raises $350M by Kyle Wiggers originally published on TechCrunch

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Training Software Generative AI Recruiting 246

CIO

JANUARY 30, 2025

At least half of the current AI Pact signatories (numbering more than 130) have made additional commitments, such as risk mitigation, human oversight and transparency in generative AI content. We joined the pact right away because Adecco is an early adopter: Tthe HR and staffing sector is very impacted by AI, says Proietti.

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Compliance Artificial Inteligence Enterprise Artificial Intelligence 192

CIO

JUNE 11, 2024

The pressure is on for CIOs to deliver value from AI, but pressing ahead with AI implementations without the necessary workforce training in place is a recipe for falling short of their goals. For many IT leaders, being central to organization-wide training initiatives may be new territory. “At Are you happy now?’”

Training 197

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CIO

FEBRUARY 19, 2025

If 2023 was the year of experimentation with gen AI, 2024 was when companies zeroed in on use cases and started putting pilot projects into production. In a survey of 2,300 IT decision makers that IBM released in December, 47% say theyre already seeing ROI from their AI investments, and 33% say theyre breaking even on AI.

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Google Cloud CTO Coach Survey Software Development 206

CIO

APRIL 14, 2023

While there’s an open letter calling for all AI labs to immediately pause training of AI systems more powerful than GPT-4 for six months, the reality is the genie is already out of the bottle. When AI-generated code works, it’s sublime,” says Cassie Kozyrkov, chief decision scientist at Google.

Generative AI 183

Generative AI Policies Artificial Inteligence Development 183

CIO

JANUARY 25, 2024

Despite the mass embrace of generative AI in its first year of release, most organizations remain cautious about mass adoption. Two-thirds of risk executives surveyed by Gartner consider gen AI a top emerging risk. The potential benefits of generative AI are huge, and the rewards in success are worth pursuing.

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Generative AI Off-The-Shelf Strategy How To 164

CIO

MARCH 11, 2025

Artificial intelligence accelerates order fulfillment On the other hand, B2B sales organizations using generative AI tools cite improved efficiency, top-line growth, and customer experience as the major benefits they reap from gen AI, according to a survey by McKinsey & Company. OMS+ even uses images to find products.

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B2B Artificial Inteligence Artificial Intelligence Generative AI 128

AWS Machine Learning - AI

APRIL 22, 2024

survey revealed that 87 percent of business leaders expect to increase their organization’s investment in sustainability over the next years. This post serves as a starting point for any executive seeking to navigate the intersection of generative artificial intelligence (generative AI) and sustainability. A Gartner, Inc.

Generative AI 134

Generative AI Sustainability Artificial Inteligence AWS 134

CIO

OCTOBER 14, 2024

Focused on digitization and innovation and closely aligned with lines of business, some 40% of IT leaders surveyed in CIO.com’s State of the CIO Study 2024 characterize themselves as transformational, while a quarter (23%) consider themselves functional: still optimizing, modernizing, and securing existing technology infrastructure.

Technical Review 197

Technical Review Innovation Survey Systems Review 197

CIO

JUNE 3, 2024

CIOs and HR managers are changing their equations on hiring and training, with a bigger focus on reskilling current employees to make good on the promise of AI technologies. That shift is in no small part due to an AI talent market increasingly stacked against them. Reskilling employees is a crucial step, he adds.

Technical Review 198

Technical Review Generative AI Technical Advisors Software Review 198

CIO

DECEMBER 13, 2023

Advances in AI, particularly generative AI, have made deriving value from unstructured data easier. Yet IDC says that “master data and transactional data remain the highest percentages of data types processed for AI/ML solutions across geographies.” What’s different now? What’s hiding in your unstructured data?

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Generative AI Data Artificial Inteligence Video 148