CIO

NOVEMBER 22, 2024

The road ahead for IT leaders in turning the promise of generative AI into business value remains steep and daunting, but the key components of the gen AI roadmap — data, platform, and skills — are evolving and becoming better defined. MIT event, moderated by Lan Guan, CAIO at Accenture.

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Airlines LAN Generative AI Travel 204

AWS Machine Learning - AI

NOVEMBER 6, 2024

In this post, we share how Hearst , one of the nation’s largest global, diversified information, services, and media companies, overcame these challenges by creating a self-service generative AI conversational assistant for business units seeking guidance from their CCoE.

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Generative AI Government Technical Review Innovation 97

CIO

AUGUST 9, 2024

Generative AI gives organizations the unique ability to glean fresh insights from existing data and produce results that go beyond the original input. Companies eager to harness these benefits can leverage ready-made, budget-friendly models and customize them with proprietary business data to quickly tap into the power of AI.

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Generative AI Off-The-Shelf Artificial Inteligence Guidelines 210

AWS Machine Learning - AI

JANUARY 29, 2025

Generative AI can revolutionize organizations by enabling the creation of innovative applications that offer enhanced customer and employee experiences. In this post, we evaluate different generative AI operating model architectures that could be adopted.

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Generative AI Organization Enterprise Artificial Inteligence 79

AWS Machine Learning - AI

NOVEMBER 12, 2024

You may check out additional reference notebooks on aws-samples for how to use Meta’s Llama models hosted on Amazon Bedrock. I will supply multiple instances with features and the corresponding label for reference. I will supply multiple instances with features and the corresponding label for reference.

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Generative AI Artificial Inteligence Industry Analysis 97

CIO

MAY 3, 2024

United Parcel Service last year turned to generative AI to help streamline its customer service operations. Customer service is emerging as one of the top use cases for generative AI in today’s enterprise, says Daniel Saroff, group vice president of consulting and research at IDC.

Generative AI 210

Generative AI Artificial Inteligence Knowledge Base Training 210

AWS Machine Learning - AI

MARCH 20, 2025

Generative AI agents offer a powerful solution by automatically interfacing with company systems, executing tasks, and delivering instant insights, helping organizations scale operations without scaling complexity. The following diagram illustrates the generative AI agent solution workflow.

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Generative AI Systems Review System Lambda 98

AWS Machine Learning - AI

NOVEMBER 22, 2024

Companies across all industries are harnessing the power of generative AI to address various use cases. Cloud providers have recognized the need to offer model inference through an API call, significantly streamlining the implementation of AI within applications.

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Generative AI AWS Technical Review Backup 78

John Snow Labs

APRIL 2, 2025

John Snow Labs, the AI for healthcare company, today announced the release of Generative AI Lab 7.0. New capabilities include no-code features to streamline the process of auditing and tuning AI models. Domain experts are often best positioned to develop AI-driven solutions tailored to their specific business needs.

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Artificial Inteligence Software Review Generative AI Technical Review 89

TechEmpower CTO

NOVEMBER 13, 2023

Maybe those references to TFA sound like bragging, or he thinks “passion for numbers” sounds silly. TechEmpower can help In the era of LLMs and Generative AI, empty textboxes are a product mistake. The information provided was all pulled from data he’s already entered - just Mark, Houston, Math Teacher, Teach for America.

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Generative AI Artificial Inteligence Real Estate Education 295

AWS Machine Learning - AI

MARCH 5, 2025

Generative AI question-answering applications are pushing the boundaries of enterprise productivity. These assistants can be powered by various backend architectures including Retrieval Augmented Generation (RAG), agentic workflows, fine-tuned large language models (LLMs), or a combination of these techniques.

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Generative AI Systems Review Software Review Artificial Inteligence 75

AWS Machine Learning - AI

MARCH 26, 2025

Generative AI has emerged as a game changer, offering unprecedented opportunities for game designers to push boundaries and create immersive virtual worlds. At the forefront of this revolution is Stability AIs cutting-edge text-to-image AI model, Stable Diffusion 3.5 Large (SD3.5

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Generative AI Games Development AWS 75

TechCrunch

FEBRUARY 22, 2023

It is also offering AI-powered summarization “in the context of search”, per Brenssell — a feature it refers to as a “Generative Knowledge Base” (or “intelligent search”) — in the form of a browser plug-in. Initially, it plans to pilot this with a handful of larger companies.

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Generative AI Tools Training Examples 246

AWS Machine Learning - AI

JANUARY 22, 2025

However, to describe what is occurring in the video from what can be visually observed, we can harness the image analysis capabilities of generative AI. Prompt engineering Prompt engineering is the process of carefully designing the input prompts or instructions that are given to LLMs and other generative AI systems.

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Generative AI Video Analysis Technical Review 102

CIO

NOVEMBER 7, 2024

Just as Japanese Kanban techniques revolutionized manufacturing several decades ago, similar “just-in-time” methods are paying dividends as companies get their feet wet with generative AI. We activate the AI just in time,” says Sastry Durvasula, chief information and client services officer at financial services firm TIAA.

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Off-The-Shelf Generative AI Artificial Inteligence Training 199

AWS Machine Learning - AI

DECEMBER 19, 2024

Generative AI offers many benefits for both you, as a software provider, and your end-users. AI assistants can help users generate insights, get help, and find information that may be hard to surface using traditional means. You can use natural language to request information or assistance to generate content.

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Generative AI Applications AWS Examples 86

CIO

AUGUST 30, 2023

In my previous column in May, when I wrote about generative AI uses and the cybersecurity risks they could pose , CISOs noted that their organizations hadn’t deployed many (if any) generative AI-based solutions at scale. What a difference a few months makes. Here’s what I learned. What can organizations do in this area?

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Generative AI Security Enterprise ChatGPT 199

CIO

MAY 1, 2024

Is generative AI so important that you need to buy customized keyboards or hire a new chief AI officer, or is all the inflated excitement and investment not yet generating much in the way of returns for organizations? To evaluate the tool, the team created shared guidelines for what a good response looks like.

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Generative AI Artificial Inteligence Metrics Training 215

AWS Machine Learning - AI

DECEMBER 23, 2024

Customers need better accuracy to take generative AI applications into production. This enhancement is achieved by using the graphs ability to model complex relationships and dependencies between data points, providing a more nuanced and contextually accurate foundation for generative AI outputs.

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Generative AI Artificial Inteligence AWS Knowledge Base 120

AWS Machine Learning - AI

MARCH 20, 2025

Asure anticipated that generative AI could aid contact center leaders to understand their teams support performance, identify gaps and pain points in their products, and recognize the most effective strategies for training customer support representatives using call transcripts. Yasmine Rodriguez, CTO of Asure.

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Generative AI Artificial Inteligence Metrics AWS 61

CIO

MARCH 7, 2023

Vince Kellen understands the well-documented limitations of ChatGPT, DALL-E and other generative AI technologies — that answers may not be truthful, generated images may lack compositional integrity, and outputs may be biased — but he’s moving ahead anyway. Generative AI can facilitate that.

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Generative AI Artificial Inteligence Enterprise Software Review 174

CIO

JULY 9, 2024

The key is to take stock of the skills your organization needs to succeed and to identify how those skills might be impacted by gen AI in order to create a reskilling plan for the future. Instead, it’ll become important to “measure human performance, emphasizing both business and human outcomes,” according to Deloitte.

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Generative AI Metrics Recruiting Organization 209

AWS Machine Learning - AI

OCTOBER 29, 2024

Refer to Supported Regions and models for batch inference for current supporting AWS Regions and models. For instructions on how to start your Amazon Bedrock batch inference job, refer to Enhance call center efficiency using batch inference for transcript summarization with Amazon Bedrock.

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Scalability Lambda Generative AI AWS 112

AWS Machine Learning - AI

APRIL 16, 2024

Generative artificial intelligence (AI) is transforming the customer experience in industries across the globe. The biggest concern we hear from customers as they explore the advantages of generative AI is how to protect their highly sensitive data and investments.

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Generative AI AWS Artificial Inteligence Infrastructure 132

CIO

APRIL 5, 2023

Midjourney, ChatGPT, Bing AI Chat, and other AI tools that make generative AI accessible have unleashed a flood of ideas, experimentation and creativity. Here are five key areas where it’s worth considering generative AI, plus guidance on finding other appropriate scenarios.

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Generative AI Software Review ChatGPT Systems Review 166

AWS Machine Learning - AI

FEBRUARY 1, 2024

Resilience plays a pivotal role in the development of any workload, and generative AI workloads are no different. There are unique considerations when engineering generative AI workloads through a resilience lens. Does it have the ability to replicate data to another Region for disaster recovery purposes?

Generative AI 129

Generative AI Disaster Recovery Artificial Inteligence AWS 129

AWS Machine Learning - AI

APRIL 22, 2024

This post serves as a starting point for any executive seeking to navigate the intersection of generative artificial intelligence (generative AI) and sustainability. A roadmap to generative AI for sustainability In the sections that follow, we provide a roadmap for integrating generative AI into sustainability initiatives 1.

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Generative AI Sustainability Artificial Inteligence AWS 128

CIO

FEBRUARY 20, 2024

Governments and public service agencies understand the enormous potential of generative AI. Recent research by McGuire Research Services for Avanade, shows 82% of government employees are using AI on a daily or weekly basis, while 84% of organisations plan to increase their IT investments by up to 24% to take advantage of AI.

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Generative AI Government Artificial Inteligence Policies 158

CIO

MARCH 18, 2025

This process, which is more human-like than approaches taken by other generative AI models, allows reasoning models to show how they reached their conclusions. Reasoning model announcements have been accelerating in 2025, especially in the wake of DeepSeeks January unveiling.

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Artificial Inteligence Microservices Data Center Azure 139

AWS Machine Learning - AI

NOVEMBER 21, 2024

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies like AI21 Labs, Anthropic, Cohere, Meta, Mistral AI, Stability AI, and Amazon through a single API, along with a broad set of capabilities to build generative AI applications with security, privacy, and responsible AI.

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Generative AI Guidelines Systems Review AWS 104

CIO

MARCH 11, 2025

There are two main approaches: Reference-based metrics: These metrics compare the generated response of a model with an ideal reference text. A classic example is BLEU, which measures how closely the word sequences in the generated response match those of the reference text.

Artificial Inteligence 187

Artificial Inteligence How To Metrics Software Review 187

AWS Machine Learning - AI

NOVEMBER 20, 2024

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies like AI21 Labs, Anthropic, Cohere, Meta, Mistral AI, Stability AI, and Amazon through a single API, along with a broad set of capabilities to build generative AI applications with security, privacy, and responsible AI.

Artificial Inteligence 108

Artificial Inteligence Applications Knowledge Base Generative AI 108

AWS Machine Learning - AI

JULY 3, 2024

Generative AI and transformer-based large language models (LLMs) have been in the top headlines recently. These models demonstrate impressive performance in question answering, text summarization, code, and text generation. Amazon Simple Storage Service (S3) : for documents and processed data caching.

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Artificial Inteligence Generative AI Lambda Healthcare 120

AWS Machine Learning - AI

MAY 17, 2024

Generative AI is a type of artificial intelligence (AI) that can be used to create new content, including conversations, stories, images, videos, and music. Like all AI, generative AI works by using machine learning models—very large models that are pretrained on vast amounts of data called foundation models (FMs).

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Generative AI Artificial Inteligence Systems Review Software Review 130

AWS Machine Learning - AI

JANUARY 13, 2025

This post shows how MuleSoft introduced a generative AI -powered assistant using Amazon Q Business to enhance their internal Cloud Central dashboard. For more on MuleSofts journey to cloud computing, refer to Why a Cloud Operating Model? Every organization has unique needs when it comes to AI. Want to take it further?

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Generative AI AWS Innovation Knowledge Base 93

AWS Machine Learning - AI

JULY 10, 2024

As the adoption of generative AI continues to grow, many organizations face challenges in efficiently developing and managing prompts. Before introducing the details of the new capabilities, let’s review how prompts are typically developed, managed, and used in a generative AI application.

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Generative AI Artificial Inteligence Development AWS 119

AWS Machine Learning - AI

MARCH 18, 2025

As generative AI adoption accelerates across enterprises, maintaining safe, responsible, and compliant AI interactions has never been more critical. Amazon Bedrock Guardrails provides configurable safeguards that help organizations build generative AI applications with industry-leading safety protections.

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Policies Generative AI Resources AWS 82