Principal Financial Group uses QnABot on AWS and Amazon Q Business to enhance workforce productivity with generative AI
AWS Machine Learning - AI
NOVEMBER 15, 2024
With the QnABot on AWS (QnABot), integrated with Microsoft Azure Entra ID access controls, Principal launched an intelligent self-service solution rooted in generative AI. This data includes manuals, communications, documents, and other content across various systems like SharePoint, OneNote, and the company’s intranet.
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