CIO

NOVEMBER 12, 2024

By Bryan Kirschner, Vice President, Strategy at DataStax From the Wall Street Journal to the World Economic Forum , it seems like everyone is talking about the urgency of demonstrating ROI from generative AI (genAI). Make ‘soft metrics’ matter Imagine an experienced manager with an “open door policy.”

Generative AI 109

Generative AI ChatGPT Meeting Metrics 109

AWS Machine Learning - AI

MARCH 20, 2025

Asure anticipated that generative AI could aid contact center leaders to understand their teams support performance, identify gaps and pain points in their products, and recognize the most effective strategies for training customer support representatives using call transcripts. Yasmine Rodriguez, CTO of Asure.

Generative AI 69

Generative AI Artificial Inteligence Metrics AWS 69

AWS Machine Learning - AI

JANUARY 29, 2025

Generative AI can revolutionize organizations by enabling the creation of innovative applications that offer enhanced customer and employee experiences. In this post, we evaluate different generative AI operating model architectures that could be adopted.

Generative AI 76

Generative AI Organization Enterprise Artificial Inteligence 76

AWS Machine Learning - AI

MARCH 7, 2025

At the forefront of using generative AI in the insurance industry, Verisks generative AI-powered solutions, like Mozart, remain rooted in ethical and responsible AI use. Security and governance Generative AI is very new technology and brings with it new challenges related to security and compliance.

Generative AI 78

Generative AI Technical Review Insurance Policies 78

AWS Machine Learning - AI

MARCH 5, 2025

Generative AI question-answering applications are pushing the boundaries of enterprise productivity. These assistants can be powered by various backend architectures including Retrieval Augmented Generation (RAG), agentic workflows, fine-tuned large language models (LLMs), or a combination of these techniques.

Generative AI 74

Generative AI Systems Review Artificial Inteligence Software Review 74

CIO

JUNE 28, 2023

When you create an app bundle, AppFabric creates the required AWS Identity and Access Management (IAM) role in your AWS account, which is required to send metrics to Amazon CloudWatch and to access AWS resources such as Amazon Simple Storage Service (Amazon S3) and Amazon Kinesis Data Firehose,” AWS wrote in a blog post.

Generative AI 204

Generative AI AWS Artificial Inteligence Enterprise 204

CIO

MAY 1, 2024

Is generative AI so important that you need to buy customized keyboards or hire a new chief AI officer, or is all the inflated excitement and investment not yet generating much in the way of returns for organizations? Is gen AI failing? Now nearly half of code suggestions are accepted.

Generative AI 215

Generative AI Artificial Inteligence Metrics Training 215

AWS Machine Learning - AI

OCTOBER 16, 2024

To evaluate the transcription accuracy quality, the team compared the results against ground truth subtitles on a large test set, using the following metrics: Word error rate (WER) – This metric measures the percentage of words that are incorrectly transcribed compared to the ground truth. A lower MER signifies better accuracy.

Media 104

Media Video Artificial Inteligence Generative AI 104

AWS Machine Learning - AI

APRIL 10, 2025

Under Input data , enter the location of the source S3 bucket (training data) and target S3 bucket (model outputs and training metrics), and optionally the location of your validation dataset. Check out the Generative AI Innovation Center for our latest work and customer success stories. To do so, we create a knowledge base.

Case Study 93

Case Study Artificial Inteligence Study Generative AI 93

AWS Machine Learning - AI

NOVEMBER 14, 2024

This is where AWS and generative AI can revolutionize the way we plan and prepare for our next adventure. With the significant developments in the field of generative AI , intelligent applications powered by foundation models (FMs) can help users map out an itinerary through an intuitive natural conversation interface.

Artificial Inteligence 98

Artificial Inteligence Generative AI Travel AWS 98

AWS Machine Learning - AI

NOVEMBER 20, 2024

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies like AI21 Labs, Anthropic, Cohere, Meta, Mistral AI, Stability AI, and Amazon through a single API, along with a broad set of capabilities to build generative AI applications with security, privacy, and responsible AI.

Artificial Inteligence 103

Artificial Inteligence Applications Knowledge Base Generative AI 103

AWS Machine Learning - AI

NOVEMBER 1, 2024

Fine-tuning is a powerful approach in natural language processing (NLP) and generative AI , allowing businesses to tailor pre-trained large language models (LLMs) for specific tasks. We also provide insights on how to achieve optimal results for different dataset sizes and use cases, backed by experimental data and performance metrics.

Artificial Inteligence 85

Artificial Inteligence Generative AI Training Metrics 85

AWS Machine Learning - AI

MARCH 14, 2025

Although automated metrics are fast and cost-effective, they can only evaluate the correctness of an AI response, without capturing other evaluation dimensions or providing explanations of why an answer is problematic. Human evaluation, although thorough, is time-consuming and expensive at scale.

Knowledge Base 85

Knowledge Base Applications Artificial Inteligence Generative AI 85

AWS Machine Learning - AI

JANUARY 29, 2025

Open foundation models (FMs) have become a cornerstone of generative AI innovation, enabling organizations to build and customize AI applications while maintaining control over their costs and deployment strategies. Review the model response and metrics provided. Consider implementing monitoring and observability.

Generative AI 117

Generative AI Artificial Inteligence AWS Serverless 117

AWS Machine Learning - AI

MARCH 20, 2025

Gartner predicts that by 2027, 40% of generative AI solutions will be multimodal (text, image, audio and video) by 2027, up from 1% in 2023. The McKinsey 2023 State of AI Report identifies data management as a major obstacle to AI adoption and scaling.

Data 99

Data Generative AI Artificial Inteligence Compliance 99

Xebia

FEBRUARY 23, 2025

We observe that the skills, responsibilities, and tasks of data scientists and machine learning engineers are increasingly overlapping. It’s the toolkit for reliable, safe, and value-generating AI. Robust safety measures are essential for deploying generative AI effectively.

Trends 130

Trends Data Artificial Inteligence Weak Development Team 130

AWS Machine Learning - AI

NOVEMBER 15, 2024

The rapid advancement of generative AI promises transformative innovation, yet it also presents significant challenges. Concerns about legal implications, accuracy of AI-generated outputs, data privacy, and broader societal impacts have underscored the importance of responsible AI development.

Applications 99

Applications Generative AI AWS Artificial Inteligence 99

AWS Machine Learning - AI

JANUARY 13, 2025

This is where intelligent document processing (IDP), coupled with the power of generative AI , emerges as a game-changing solution. Enhancing the capabilities of IDP is the integration of generative AI, which harnesses large language models (LLMs) and generative techniques to understand and generate human-like text.

Education 89

Education Report Technical Review Generative AI 89

AWS Machine Learning - AI

OCTOBER 2, 2024

Large enterprises are building strategies to harness the power of generative AI across their organizations. Managing bias, intellectual property, prompt safety, and data integrity are critical considerations when deploying generative AI solutions at scale.

Generative AI 108

Generative AI Artificial Inteligence AWS Government 108

AWS Machine Learning - AI

APRIL 10, 2025

To assess system reliability, engineering teams often rely on key metrics such as mean time between failures (MTBF), which measures the average operational time between hardware failures and serves as a valuable indicator of system robustness. SageMaker HyperPod runs health monitoring agents in the background for each instance.

Training 94

Training Artificial Inteligence Hardware Systems Review 94

AWS Machine Learning - AI

NOVEMBER 22, 2023

Now all you need is some guidance on generative AI and machine learning (ML) sessions to attend at this twelfth edition of re:Invent. And although generative AI has appeared in previous events, this year we’re taking it to the next level. This year, learn about LLMOps, not just MLOps!

Generative AI 123

Generative AI Artificial Inteligence AWS Machine Learning 123

AWS Machine Learning - AI

FEBRUARY 1, 2024

Resilience plays a pivotal role in the development of any workload, and generative AI workloads are no different. There are unique considerations when engineering generative AI workloads through a resilience lens. Does it have the ability to replicate data to another Region for disaster recovery purposes?

Generative AI 125

Generative AI Disaster Recovery Artificial Inteligence AWS 125

AWS Machine Learning - AI

APRIL 22, 2024

This post serves as a starting point for any executive seeking to navigate the intersection of generative artificial intelligence (generative AI) and sustainability. A roadmap to generative AI for sustainability In the sections that follow, we provide a roadmap for integrating generative AI into sustainability initiatives 1.

Generative AI 124

Generative AI Sustainability Artificial Inteligence AWS 124

CIO

SEPTEMBER 12, 2024

Zoho has updated Zoho Analytics to add artificial intelligence to the product and enables customers create custom machine-learning models using its new Data Science and Machine Learning (DSML) Studio. are across four key areas, the company said: data management, AI, data science and machine learning, and extensibility.

Analytics 197

Analytics Artificial Inteligence Machine Learning Generative AI 197

CIO

NOVEMBER 27, 2024

Common data management practices are too slow, structured, and rigid for AI where data cleaning needs to be context-specific and tailored to the particular use case. For AI, there’s no universal standard for when data is ‘clean enough.’ In the generative AI world, the notion of accuracy is much more nebulous.”

Data 211

Data Enterprise Weak Development Team Software Review 211

AWS Machine Learning - AI

AUGUST 8, 2024

Webex’s focus on delivering inclusive collaboration experiences fuels their innovation, which uses artificial intelligence (AI) and machine learning (ML), to remove the barriers of geography, language, personality, and familiarity with technology. Its solutions are underpinned with security and privacy by design.

Generative AI 112

Generative AI Artificial Inteligence AWS Machine Learning 112

CIO

JUNE 21, 2023

Generative AI is changing the world of work, with AI-powered workflows now slated to streamline customer service, employee experience, IT, and other fields. One report estimates that 4,000 positions were eliminated by AI in May alone. Her point is that AI or generative AI isn’t a silver bullet.

Generative AI 158

Generative AI Innovation Artificial Inteligence Technical Advisors 158

CIO

AUGUST 9, 2024

At Atlanta’s Hartsfield-Jackson International Airport, an IT pilot has led to a wholesale data journey destined to transform operations at the world’s busiest airport, fueled by machine learning and generative AI. This allows us to excel in this space, and we can see some real-time ROI into those analytic solutions.”

Artificial Inteligence 190

Artificial Inteligence Data Machine Learning Azure 190

CIO

MAY 21, 2024

The platform includes six core components and uses multiple types of AI, such as generative, machine learning, natural language processing, predictive analytics and others, to deliver results. Epicor’s move to provide generative AI capabilities will be important for client retention, said one analyst.

Artificial Inteligence 190

Artificial Inteligence Generative AI Artificial Intelligence Machine Learning 190

AWS Machine Learning - AI

SEPTEMBER 6, 2024

In this post, we illustrate how Vidmob , a creative data company, worked with the AWS Generative AI Innovation Center (GenAIIC) team to uncover meaningful insights at scale within creative data using Amazon Bedrock. Use case overview Vidmob aims to revolutionize its analytics landscape with generative AI.

Generative AI 108

Generative AI Artificial Inteligence Data AWS 108

CIO

MAY 22, 2024

Experimenting with the novelty Despite the heavy adoption, CIOs’ concerns about the value of AI doesn’t surprise Ryan Kane, owner of IT managed services provider Soaring Towers. Once you’ve gotten over that first hurdle and that first learning curve, there are a lot of problems that AI can solve for you.”

Generative AI 215

Generative AI Survey Fractional CTO SMB 215

AWS Machine Learning - AI

AUGUST 26, 2024

Prospecting, opportunity progression, and customer engagement present exciting opportunities to utilize generative AI, using historical data, to drive efficiency and effectiveness. Use case overview Using generative AI, we built Account Summaries by seamlessly integrating both structured and unstructured data from diverse sources.

Generative AI 112

Generative AI AWS Artificial Inteligence Technical Review 112

AWS Machine Learning - AI

MAY 13, 2024

This is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading artificial intelligence (AI) companies like AI21 Labs, Anthropic, Cohere, Meta, Stability AI, and Amazon through a single API. Evaluating LLMs is an undervalued part of the machine learning (ML) pipeline.

Generative AI 118

Generative AI Artificial Inteligence Report Healthcare 118

AWS Machine Learning - AI

APRIL 9, 2025

Amazon Q Business offers a unique opportunity to enhance workforce efficiency by providing AI-powered assistance that can significantly reduce the time spent searching for information, generating content, and completing routine tasks. In this post, we explore Amazon Q Business Insights capabilities and its importance for organizations.

Weak Development Team 67

Weak Development Team Metrics AWS Systems Review 67

CIO

OCTOBER 14, 2024

Taylor adds that functional CIOs tend to concentrate on business-as-usual facets of IT such as system and services reliability; cost reduction and improving efficiency; risk management/ensuring the security and reliability of IT systems; and ongoing support of existing technology and tracking daily metrics.

Technical Review 197

Technical Review Innovation Survey Systems Review 197

AWS Machine Learning - AI

MARCH 13, 2025

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies, such as AI21 Labs, Anthropic, Cohere, Meta, Mistral, Stability AI, and Amazon through a single API, along with a broad set of capabilities to build generative AI applications with security, privacy, and responsible AI.

Generative AI 98

Generative AI CTO Coach AWS Artificial Inteligence 98

CIO

AUGUST 15, 2024

Generative AI has been hyped so much over the past two years that observers see an inevitable course correction ahead — one that should prompt CIOs to rethink their gen AI strategies. Operating profit gains from AI doubled to nearly 5% between 2022 and 2023, with the figure expected to reach 10% by 2025, she adds.

Technical Review 214

Technical Review Generative AI Fractional CTO Artificial Inteligence 214