CIO

NOVEMBER 13, 2024

“AI has moved out of the IT function and is being pushed out more widely in the organization,” says Ian Beston, director at Coleman Parkes Research. Generally, there’s optimism and a positive mindset when heading into AI.” So for all its vaunted benefits to efficiency, gen AI doesn’t always reduce workloads.

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Weak Development Team Artificial Inteligence Technical Review Generative AI 212

CIO

NOVEMBER 1, 2024

Compounding this risk is a new and poorly understood factor: the potential for AI to amplify political misinformation and disinformation. The US government has already accused the governments of China, Russia, and Iran of attempting to weaponize AI for those purposes.”

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Generative AI Technical Advisors Insurance Weak Development Team 158

CIO

NOVEMBER 15, 2023

Competition among software vendors to be “the” platform on which enterprises build their IT infrastructure is intensifying, with the focus of late on how much noise they can make about their implementation of generative AI features. One reason we’re releasing early is because we’re ready,” says ServiceNow CIO Chris Bedi. “One

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Generative AI Artificial Inteligence Technical Advisors Weak Development Team 202

AWS Machine Learning - AI

MARCH 20, 2025

Asure anticipated that generative AI could aid contact center leaders to understand their teams support performance, identify gaps and pain points in their products, and recognize the most effective strategies for training customer support representatives using call transcripts. Yasmine Rodriguez, CTO of Asure.

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Generative AI Artificial Inteligence Metrics AWS 92

AWS Machine Learning - AI

APRIL 9, 2025

Amazon Q Business offers a unique opportunity to enhance workforce efficiency by providing AI-powered assistance that can significantly reduce the time spent searching for information, generating content, and completing routine tasks.

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Weak Development Team Metrics AWS Systems Review 89

CIO

FEBRUARY 29, 2024

Generative AI offers great potential as an interface for enabling users to query your data in unique ways to receive answers honed for their needs. For example, as query assistants, generative AI tools can help customers better navigate an extensive product knowledge base using a simple question-and-answer format.

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Generative AI Artificial Inteligence Open Source Weak Development Team 190

Ivanti

JUNE 11, 2024

Interest in generative AI has skyrocketed since the release of tools like ChatGPT, Google Gemini, Microsoft Copilot and others. Organizations are treading cautiously with generative AI tools despite seeing them as a game changer. Knowledge articles, particularly for HR, can be personalized by region or language.

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Knowledge Base Generative AI Artificial Inteligence How To 95

CIO

APRIL 5, 2023

Midjourney, ChatGPT, Bing AI Chat, and other AI tools that make generative AI accessible have unleashed a flood of ideas, experimentation and creativity. Here are five key areas where it’s worth considering generative AI, plus guidance on finding other appropriate scenarios.

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Generative AI Software Review ChatGPT Systems Review 166

AWS Machine Learning - AI

MARCH 14, 2024

Generative AI applications driven by foundational models (FMs) are enabling organizations with significant business value in customer experience, productivity, process optimization, and innovations. In this post, we explore different approaches you can take when building applications that use generative AI.

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Generative AI AWS Applications Artificial Inteligence 135

CIO

JULY 31, 2023

Amid all the conversations about how AI is revolutionizing work—making everyday tasks more efficient and repeatable and multiplying the efforts of individuals—it’s easy to get a bit carried away: What can’t AI do? AI models are trained on the information they’re given. Users can post a direct question to the community.

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Artificial Inteligence Generative AI Weak Development Team Knowledge Base 147

AWS Machine Learning - AI

JANUARY 22, 2025

The following screenshot shows an example of the event filters (1) and time filters (2) as seen on the filter bar (source: Cato knowledge base ). Retrieval Augmented Generation (RAG) Retrieve relevant context from a knowledge base, based on the input query. This context is augmented to the original query.

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Network Artificial Inteligence Machine Learning Serverless 111

CIO

MARCH 6, 2024

Technology specialist Salesforce reports that more than two-thirds of service professionals believe gen AI will help them serve their customers better, while Forrester expects it to give CX teams a huge boost through 2024. The solution could be generative AI, but it might not be.”

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Generative AI Artificial Inteligence Weak Development Team Banking 197

CIO

JUNE 13, 2023

ServiceNow is making generative AI accessible from more areas of its low-code development platform, putting it front and center in the chatbots enterprises are starting to use to interact with their ServiceNow applications.

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Generative AI Artificial Inteligence Virtualization Weak Development Team 78

CIO

JUNE 28, 2023

Well, if that child were generative AI, you’d think, judging by the headlines, that the kid grew from three years old to twenty after a day trip to Austin. Despite the buzz that generative AI has stirred in media and boardrooms, we believe the headlines are outpacing adoption in the enterprise. Am I falling behind?

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Generative AI Artificial Inteligence Enterprise Weak Development Team 78

CIO

SEPTEMBER 19, 2024

Agentic AIs, a form of technology designed to run specific functions within an organization without human intervention, are gaining traction as enterprises look to automate business workflows, augment the output of human workers, and derive value from generative AI.

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CTO Coach Artificial Inteligence Open Source Fractional CTO 207

AWS Machine Learning - AI

MARCH 28, 2024

These generative AI applications are not only used to automate existing business processes, but also have the ability to transform the experience for customers using these applications.

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Artificial Inteligence Generative AI AWS Load Balancer 135

Capgemini

OCTOBER 8, 2024

Navigating knowledge bases efficiently: The power of Gen AI and Snowflake Cortex AI Dawid Benski 7th October 2024 Facebook Twitter Linkedin Most companies that rely heavily on document stores for knowledge sharing and team collaboration often end up with many pages created by users. Still have a question?

Knowledge Base 52

Knowledge Base Artificial Inteligence Technical Review Development Team Review 52

Ivanti

JUNE 10, 2024

Interest in generative AI has skyrocketed since the release of tools like ChatGPT, Google Gemini, Microsoft Copilot and others. Organizations are treading cautiously with generative AI tools despite seeing them as a game changer. Knowledge articles, particularly for HR, can be personalized by region or language.

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Generative AI Artificial Inteligence Weak Development Team Malware 40

Tenable

APRIL 26, 2024

Check out what’s new in Version 15 of the MITRE ATT&CK knowledge base of adversary tactics, techniques and procedures. In addition, why AI cyberthreats aren’t impacting CISOs’ budgets. 1 - New version of MITRE ATT&CK adds guidance on generative AI, cloud threats Information about malicious use of generative AI tools.

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Security Cloud Artificial Inteligence Healthcare 77

John Snow Labs

JANUARY 17, 2025

By addressing these challenges, the AI community can ensure that LLMs deployed in critical domains like healthcare meet the stringent requirements necessary for trust and efficacy in real-world applications. An ECFMG-certified Hematologist-Oncologist (MD) with 3 years of clinical experience and 3 years in AI solutions.

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Artificial Inteligence Healthcare Comparison Metrics 52

CIO

JULY 10, 2024

The final stage of responsible AI are the AI guardrails, and organizations can deploy the ones that come with their AI platforms, use third-party vendors and startups, or build guardrails from scratch, typically with the help of open-source components. Besides these, Relex also tightly curated its knowledge base, Vilkamo says.

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TechCrunch

SEPTEMBER 13, 2022

Hoover and White — who had a background in AI and search, specifically content quality ranking, querying and classification — talked about how bad web search had become for things like travel and what it would take to build a new type of search engine from scratch. They also open the door to bad actors.

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Engineering Artificial Inteligence Weak Development Team Metrics 226

AWS Machine Learning - AI

JANUARY 7, 2025

However, Parametas support team faced a common challenge in the financial services industry: managing an increasing volume of email-based client requests efficiently. Their services are fundamental to clients navigating the complexities of OTC transactions and workflow effectively.

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AWS Machine Learning - AI

JANUARY 9, 2025

DSX provides unmatched prevention and explainability by using a powerful combination of deep learning-based DSX Brain and generative AI DSX Companion to protect systems from known and unknown malware and ransomware in real-time. This situation hampers proactive threat hunting and exacerbates team burnout.

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Malware Analysis Artificial Inteligence Security 115

AWS Machine Learning - AI

JANUARY 28, 2025

Generative AI and large language models (LLMs) are revolutionizing organizations across diverse sectors to enhance customer experience, which traditionally would take years to make progress. You can embrace generative AI and enhance customer experience by converting your existing data into an index on which generative AI can search.

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AWS Machine Learning - AI

NOVEMBER 6, 2024

Generative AI continues to push the boundaries of what’s possible. One area garnering significant attention is the use of generative AI to analyze audio and video transcripts, increasing our ability to extract valuable insights from content stored in audio or video files.

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