AWS Machine Learning - AI

NOVEMBER 6, 2024

However, Cloud Center of Excellence (CCoE) teams often can be perceived as bottlenecks to organizational transformation due to limited resources and overwhelming demand for their support. Manually reviewing each request across multiple business units wasn’t sustainable.

Generative AI 114

Generative AI Government Technical Review Innovation 114

AWS Machine Learning - AI

NOVEMBER 15, 2024

As Principal grew, its internal support knowledge base considerably expanded. With the QnABot on AWS (QnABot), integrated with Microsoft Azure Entra ID access controls, Principal launched an intelligent self-service solution rooted in generative AI.

Generative AI 113

Generative AI AWS Groups Artificial Inteligence 113

AWS Machine Learning - AI

NOVEMBER 7, 2024

While organizations continue to discover the powerful applications of generative AI , adoption is often slowed down by team silos and bespoke workflows. To move faster, enterprises need robust operating models and a holistic approach that simplifies the generative AI lifecycle.

Generative AI 113

Generative AI AWS Enterprise Artificial Inteligence 113

AWS Machine Learning - AI

MARCH 20, 2025

Generative AI agents offer a powerful solution by automatically interfacing with company systems, executing tasks, and delivering instant insights, helping organizations scale operations without scaling complexity. The following diagram illustrates the generative AI agent solution workflow.

Generative AI 116

Generative AI Systems Review System Lambda 116

AWS Machine Learning - AI

JANUARY 29, 2025

Generative AI can revolutionize organizations by enabling the creation of innovative applications that offer enhanced customer and employee experiences. In this post, we evaluate different generative AI operating model architectures that could be adopted.

Generative AI 98

Generative AI Organization Enterprise Artificial Inteligence 98

AWS Machine Learning - AI

NOVEMBER 22, 2024

With Bedrock Flows, you can quickly build and execute complex generative AI workflows without writing code. Key benefits include: Simplified generative AI workflow development with an intuitive visual interface. Flexibility to define the workflow based on your business logic.

Generative AI 122

Generative AI Artificial Inteligence Knowledge Base AWS 122

CIO

DECEMBER 10, 2024

CIOs should return to basics, zero in on metrics that will improve through gen AI investments, and estimate targets and timeframes. Set clear, measurable metrics around what you want to improve with generative AI, including the pain points and the opportunities, says Shaown Nandi, director of technology at AWS.

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Weak Development Team Metrics Software Review Technical Review 215

AWS Machine Learning - AI

NOVEMBER 7, 2024

Generative AI has transformed customer support, offering businesses the ability to respond faster, more accurately, and with greater personalization. AI agents , powered by large language models (LLMs), can analyze complex customer inquiries, access multiple data sources, and deliver relevant, detailed responses.

Lambda 129

Lambda Enterprise Automotive Knowledge Base 129

CIO

NOVEMBER 13, 2024

But a substantial 23% of respondents say the AI has underperformed expectations as models can prove to be unreliable and projects fail to scale. So for all its vaunted benefits to efficiency, gen AI doesn’t always reduce workloads. That means AI output will require additional oversight, review, editing, correction, or re-work.

Weak Development Team 212

Weak Development Team Artificial Inteligence Technical Review Generative AI 212

AWS Machine Learning - AI

APRIL 10, 2025

They offer fast inference, support agentic workflows with Amazon Bedrock Knowledge Bases and RAG, and allow fine-tuning for text and multi-modal data. To do so, we create a knowledge base. Complete the following steps: On the Amazon Bedrock console, choose Knowledge Bases in the navigation pane. Choose Next.

Case Study 123

Case Study Artificial Inteligence Study Generative AI 123

AWS Machine Learning - AI

MARCH 20, 2025

Asure anticipated that generative AI could aid contact center leaders to understand their teams support performance, identify gaps and pain points in their products, and recognize the most effective strategies for training customer support representatives using call transcripts. Yasmine Rodriguez, CTO of Asure.

Generative AI 92

Generative AI Artificial Inteligence Metrics AWS 92

AWS Machine Learning - AI

DECEMBER 11, 2024

Earlier this year, we published the first in a series of posts about how AWS is transforming our seller and customer journeys using generative AI. Not only that, but our sales teams devise action plans that they otherwise might have missed without AI assistance.

AWS 109

AWS Generative AI Technical Review Artificial Inteligence 109

AWS Machine Learning - AI

NOVEMBER 20, 2024

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies like AI21 Labs, Anthropic, Cohere, Meta, Mistral AI, Stability AI, and Amazon through a single API, along with a broad set of capabilities to build generative AI applications with security, privacy, and responsible AI.

Artificial Inteligence 117

Artificial Inteligence Applications Knowledge Base Generative AI 117

AWS Machine Learning - AI

APRIL 1, 2025

Whether youre an experienced AWS developer or just getting started with cloud development, youll discover how to use AI-powered coding assistants to tackle common challenges such as complex service configurations, infrastructure as code (IaC) implementation, and knowledge base integration.

AWS 119

AWS Software Review Knowledge Base Generative AI 119

CIO

AUGUST 1, 2023

The usage of generative AI across enterprises is already widespread, although it is still early days for the new technology, according to a report from McKinsey’s AI consulting service, Quantum Black. Nearly 22% of the respondents said they are using generative AI for their work.

Generative AI 147

Generative AI Technical Review Enterprise Pharmaceuticals 147

CIO

NOVEMBER 4, 2024

To address compliance fatigue, Camelot began work on its AI wizard in 2023. It utilized Generative AI technologies including large language models like GPT-4, which uses natural language processing to understand and generate human language, and Google Gemini, which is designed to handle not just text, but images, audio, and video.

Compliance 173

Compliance Artificial Inteligence Guidelines Artificial Intelligence 173

AWS Machine Learning - AI

JANUARY 29, 2025

Open foundation models (FMs) have become a cornerstone of generative AI innovation, enabling organizations to build and customize AI applications while maintaining control over their costs and deployment strategies. Review the model response and metrics provided.

Generative AI 132

Generative AI Artificial Inteligence AWS Technical Review 132

CIO

FEBRUARY 29, 2024

Generative AI offers great potential as an interface for enabling users to query your data in unique ways to receive answers honed for their needs. For example, as query assistants, generative AI tools can help customers better navigate an extensive product knowledge base using a simple question-and-answer format.

Generative AI 190

Generative AI Artificial Inteligence Open Source Weak Development Team 190

AWS Machine Learning - AI

DECEMBER 4, 2024

Organizations can use these models securely, and for models that are compatible with the Amazon Bedrock Converse API, you can use the robust toolkit of Amazon Bedrock, including Amazon Bedrock Agents , Amazon Bedrock Knowledge Bases , Amazon Bedrock Guardrails , and Amazon Bedrock Flows. You can find him on LinkedIn.

Artificial Inteligence 106

Artificial Inteligence Microservices Generative AI AWS 106

AWS Machine Learning - AI

MARCH 20, 2025

Gartner predicts that by 2027, 40% of generative AI solutions will be multimodal (text, image, audio and video) by 2027, up from 1% in 2023. The McKinsey 2023 State of AI Report identifies data management as a major obstacle to AI adoption and scaling.

Data 117

Data Generative AI Artificial Inteligence Compliance 117

AWS Machine Learning - AI

JULY 1, 2024

Generative artificial intelligence (AI)-powered chatbots play a crucial role in delivering human-like interactions by providing responses from a knowledge base without the involvement of live agents. The generative AI capability of QnAIntent in Amazon Lex lets you securely connect FMs to company data for RAG.

Knowledge Base 126

Knowledge Base Artificial Inteligence Generative AI AWS 126

AWS Machine Learning - AI

AUGUST 5, 2024

An end-to-end RAG solution involves several components, including a knowledge base, a retrieval system, and a generation system. Solution overview The solution provides an automated end-to-end deployment of a RAG workflow using Knowledge Bases for Amazon Bedrock. Choose Submit to start the deployment process.

Knowledge Base 125

Knowledge Base AWS Generative AI Artificial Inteligence 125

AWS Machine Learning - AI

NOVEMBER 14, 2024

In this post, we provide a step-by-step guide with the building blocks needed for creating a Streamlit application to process and review invoices from multiple vendors. Streamlit is an open source framework for data scientists to efficiently create interactive web-based data applications in pure Python.

Software Review 111

Software Review Technical Review AWS Artificial Inteligence 111

AWS Machine Learning - AI

MAY 31, 2024

However, if you want to use an FM to answer questions about your private data that you have stored in your Amazon Simple Storage Service (Amazon S3) bucket, you need to use a technique known as Retrieval Augmented Generation (RAG) to provide relevant answers for your customers. The following diagram depicts a high-level RAG architecture.

Knowledge Base 131

Knowledge Base Artificial Inteligence AWS Serverless 131

AWS Machine Learning - AI

MARCH 1, 2024

At AWS re:Invent 2023, we announced the general availability of Knowledge Bases for Amazon Bedrock. With a knowledge base, you can securely connect foundation models (FMs) in Amazon Bedrock to your company data for fully managed Retrieval Augmented Generation (RAG).

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Knowledge Base Artificial Inteligence AWS Generative AI 138

AWS Machine Learning - AI

FEBRUARY 8, 2024

Generative AI agents are a versatile and powerful tool for large enterprises. These agents excel at automating a wide range of routine and repetitive tasks, such as data entry, customer support inquiries, and content generation. System integration – Agents make API calls to integrated company systems to run specific actions.

Knowledge Base 140

Knowledge Base Insurance Lambda AWS 140

CIO

MAY 2, 2023

Generative artificial intelligence (GenAI) tools such as Azure OpenAI have been drawing attention in recent months, and there is widespread consensus that these technologies can significantly transform the retail industry. How can Generative AI speed innovation in retail? Caton : CarMax reviews millions of vehicles.

Generative AI 148

Generative AI Retail Artificial Inteligence Industry 148

AWS Machine Learning - AI

FEBRUARY 29, 2024

Amazon Bedrock provides a broad range of models from Amazon and third-party providers, including Anthropic, AI21, Meta, Cohere, and Stability AI, and covers a wide range of use cases, including text and image generation, embedding, chat, high-level agents with reasoning and orchestration, and more.

Knowledge Base 137

Knowledge Base Artificial Inteligence Study AWS 137

AWS Machine Learning - AI

AUGUST 6, 2024

I explored how Bedrock enables customers to build a secure, compliant foundation for generative AI applications. Now I’d like to turn to a slightly more technical, but equally important differentiator for Bedrock—the multiple techniques that you can use to customize models and meet your specific business needs.

Generative AI 139

Generative AI Artificial Inteligence Applications Knowledge Base 139

AWS Machine Learning - AI

FEBRUARY 19, 2024

One way to enable more contextual conversations is by linking the chatbot to internal knowledge bases and information systems. Integrating proprietary enterprise data from internal knowledge bases enables chatbots to contextualize their responses to each user’s individual needs and interests.

Knowledge Base 133

Knowledge Base Artificial Inteligence Applications Lambda 133

AWS Machine Learning - AI

SEPTEMBER 25, 2024

Amazon Bedrock is a fully managed service that offers a choice of high-performing FMs from leading AI companies like AI21 Labs, Anthropic, Cohere, Meta, Mistral AI, Stability AI, and Amazon through a single API, along with a broad set of capabilities to build generative AI applications with security, privacy, and responsible AI.

Knowledge Base 119

Knowledge Base Artificial Inteligence Analysis AWS 119

AWS Machine Learning - AI

SEPTEMBER 11, 2024

Technology operations (TechOps) refers to the set of processes and activities involved in managing and maintaining an organization’s IT infrastructure and services. There are several terminologies used with reference to managing information technology operations, including ITOps, SRE, AIOps, DevOps, and SysOps.

Generative AI 93

Generative AI Technical Review Technology AWS 93

AWS Machine Learning - AI

MARCH 19, 2024

Generative AI using large pre-trained foundation models (FMs) such as Claude can rapidly generate a variety of content from conversational text to computer code based on simple text prompts, known as zero-shot prompting. Answers are generated through the Amazon Bedrock knowledge base with a RAG approach.

Generative AI 137

Generative AI Industry Artificial Inteligence Knowledge Base 137

AWS Machine Learning - AI

MARCH 18, 2025

This is where the integration of cutting-edge technologies, such as audio-to-text translation and large language models (LLMs), holds the potential to revolutionize the way patients receive, process, and act on vital medical information.

Artificial Inteligence 113

Artificial Inteligence Technical Review Healthcare Systems Review 113

AWS Machine Learning - AI

APRIL 1, 2025

Amazon Bedrock Agents enables this functionality by orchestrating foundation models (FMs) with data sources, applications, and user inputs to complete goal-oriented tasks through API integration and knowledge base augmentation. You can use inline agents to define and configure Amazon Bedrock agents dynamically at runtime.

Generative AI 134

Generative AI AWS Artificial Inteligence Software Review 134

CIO

DECEMBER 18, 2024

However, the ability to develop an agent using natural language is not unique to Salesforce; rivals such as AWS, Google, Microsoft, and IBM offer the same capability in AWS Bedrock via Bedrock Agents, in Google Generative AI Studio via Vertex AI Agent Builder, in Microsoft Copilot Studio, and in IBM watsonx respectively.

Enterprise 148

Enterprise Software Review AWS Generative AI 148

AWS Machine Learning - AI

APRIL 26, 2024

At AWS re:Invent 2023, we announced the general availability of Knowledge Bases for Amazon Bedrock. With Knowledge Bases for Amazon Bedrock, you can securely connect foundation models (FMs) in Amazon Bedrock to your company data for fully managed Retrieval Augmented Generation (RAG).

Knowledge Base 126

Knowledge Base Generative AI Artificial Inteligence AWS 126