AWS Machine Learning - AI

NOVEMBER 15, 2024

As Principal grew, its internal support knowledge base considerably expanded. With the QnABot on AWS (QnABot), integrated with Microsoft Azure Entra ID access controls, Principal launched an intelligent self-service solution rooted in generative AI.

Generative AI 113

Generative AI AWS Groups Artificial Inteligence 113

AWS Machine Learning - AI

NOVEMBER 22, 2024

Companies across all industries are harnessing the power of generative AI to address various use cases. Cloud providers have recognized the need to offer model inference through an API call, significantly streamlining the implementation of AI within applications.

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Generative AI AWS Technical Review Backup 99

AWS Machine Learning - AI

NOVEMBER 7, 2024

While organizations continue to discover the powerful applications of generative AI , adoption is often slowed down by team silos and bespoke workflows. To move faster, enterprises need robust operating models and a holistic approach that simplifies the generative AI lifecycle.

Generative AI 113

Generative AI AWS Enterprise Artificial Inteligence 113

CIO

DECEMBER 10, 2024

times greater productivity improvements than their peers, Accenture notes, which should motivate CIOs to continue investing in AI strategies. Many early gen AI wins have centered around productivity improvements. For example, inside sales reps using AI to increase call volume and target ideal prospects can improve deal close rates.

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Weak Development Team Metrics Software Review Technical Review 215

AWS Machine Learning - AI

JANUARY 29, 2025

Generative AI can revolutionize organizations by enabling the creation of innovative applications that offer enhanced customer and employee experiences. In this post, we evaluate different generative AI operating model architectures that could be adopted.

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Generative AI Organization Enterprise Artificial Inteligence 98

AWS Machine Learning - AI

MARCH 20, 2025

Generative AI agents offer a powerful solution by automatically interfacing with company systems, executing tasks, and delivering instant insights, helping organizations scale operations without scaling complexity. The following diagram illustrates the generative AI agent solution workflow.

Generative AI 116

Generative AI Systems Review System Lambda 116

AWS Machine Learning - AI

MARCH 5, 2025

Generative AI question-answering applications are pushing the boundaries of enterprise productivity. These assistants can be powered by various backend architectures including Retrieval Augmented Generation (RAG), agentic workflows, fine-tuned large language models (LLMs), or a combination of these techniques.

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Generative AI Systems Review Software Review Artificial Inteligence 76

AWS Machine Learning - AI

NOVEMBER 22, 2024

With Bedrock Flows, you can quickly build and execute complex generative AI workflows without writing code. Key benefits include: Simplified generative AI workflow development with an intuitive visual interface. Flexibility to define the workflow based on your business logic.

Generative AI 122

Generative AI Artificial Inteligence Knowledge Base AWS 122

AWS Machine Learning - AI

APRIL 10, 2025

They offer fast inference, support agentic workflows with Amazon Bedrock Knowledge Bases and RAG, and allow fine-tuning for text and multi-modal data. To do so, we create a knowledge base. Complete the following steps: On the Amazon Bedrock console, choose Knowledge Bases in the navigation pane.

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Case Study Artificial Inteligence Study Generative AI 123

AWS Machine Learning - AI

MARCH 20, 2025

Asure anticipated that generative AI could aid contact center leaders to understand their teams support performance, identify gaps and pain points in their products, and recognize the most effective strategies for training customer support representatives using call transcripts. Yasmine Rodriguez, CTO of Asure.

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Generative AI Artificial Inteligence Metrics AWS 92

AWS Machine Learning - AI

NOVEMBER 7, 2024

Generative AI has transformed customer support, offering businesses the ability to respond faster, more accurately, and with greater personalization. AI agents , powered by large language models (LLMs), can analyze complex customer inquiries, access multiple data sources, and deliver relevant, detailed responses.

Lambda 129

Lambda Enterprise Automotive Knowledge Base 129

CIO

NOVEMBER 7, 2023

Generative AI adoption is growing in the workplace—and for good reason. But the double-edged sword to these productivity gains is one of generative AI’s known Achilles heels: its ability to occasionally “ hallucinate ,” or present incorrect information as fact. Here are a range of options IT can use to get started.

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Generative AI Artificial Inteligence Software Review Artificial Intelligence 195

AWS Machine Learning - AI

DECEMBER 11, 2024

Earlier this year, we published the first in a series of posts about how AWS is transforming our seller and customer journeys using generative AI. Not only that, but our sales teams devise action plans that they otherwise might have missed without AI assistance.

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AWS Generative AI Technical Review Artificial Inteligence 109

AWS Machine Learning - AI

APRIL 1, 2025

Amazon Bedrock Agents enables this functionality by orchestrating foundation models (FMs) with data sources, applications, and user inputs to complete goal-oriented tasks through API integration and knowledge base augmentation. This gives you an AI agent that can transform the way you manage your AWS spend.

Generative AI 134

Generative AI AWS Artificial Inteligence Software Review 134

CIO

DECEMBER 18, 2024

Customer relationship management ( CRM ) software provider Salesforce has updated its agentic AI platform, Agentforce , to make it easier for enterprises to build more efficient agents faster and deploy them across a variety of systems or workflows. Christened Agentforce 2.0, New agent skills in Agentforce 2.0

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Enterprise Software Review AWS Generative AI 148

AWS Machine Learning - AI

DECEMBER 4, 2024

Organizations can use these models securely, and for models that are compatible with the Amazon Bedrock Converse API, you can use the robust toolkit of Amazon Bedrock, including Amazon Bedrock Agents , Amazon Bedrock Knowledge Bases , Amazon Bedrock Guardrails , and Amazon Bedrock Flows.

Artificial Inteligence 106

Artificial Inteligence Microservices Generative AI AWS 106

CIO

APRIL 5, 2023

Midjourney, ChatGPT, Bing AI Chat, and other AI tools that make generative AI accessible have unleashed a flood of ideas, experimentation and creativity. Here are five key areas where it’s worth considering generative AI, plus guidance on finding other appropriate scenarios.

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Generative AI Software Review ChatGPT Systems Review 166

AWS Machine Learning - AI

JULY 1, 2024

Generative artificial intelligence (AI)-powered chatbots play a crucial role in delivering human-like interactions by providing responses from a knowledge base without the involvement of live agents. The generative AI capability of QnAIntent in Amazon Lex lets you securely connect FMs to company data for RAG.

Knowledge Base 126

Knowledge Base Artificial Inteligence Generative AI AWS 126

AWS Machine Learning - AI

NOVEMBER 14, 2024

In this post, we provide a step-by-step guide with the building blocks needed for creating a Streamlit application to process and review invoices from multiple vendors. Streamlit is an open source framework for data scientists to efficiently create interactive web-based data applications in pure Python.

Software Review 111

Software Review Technical Review AWS Artificial Inteligence 111

Ivanti

JUNE 11, 2024

Interest in generative AI has skyrocketed since the release of tools like ChatGPT, Google Gemini, Microsoft Copilot and others. Organizations are treading cautiously with generative AI tools despite seeing them as a game changer. Knowledge articles, particularly for HR, can be personalized by region or language.

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Knowledge Base Generative AI Artificial Inteligence How To 95

AWS Machine Learning - AI

FEBRUARY 19, 2024

One way to enable more contextual conversations is by linking the chatbot to internal knowledge bases and information systems. Integrating proprietary enterprise data from internal knowledge bases enables chatbots to contextualize their responses to each user’s individual needs and interests.

Knowledge Base 133

Knowledge Base Artificial Inteligence Applications Lambda 133

AWS Machine Learning - AI

MARCH 1, 2024

At AWS re:Invent 2023, we announced the general availability of Knowledge Bases for Amazon Bedrock. With a knowledge base, you can securely connect foundation models (FMs) in Amazon Bedrock to your company data for fully managed Retrieval Augmented Generation (RAG).

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Knowledge Base Artificial Inteligence AWS Generative AI 138

AWS Machine Learning - AI

FEBRUARY 29, 2024

Amazon Bedrock provides a broad range of models from Amazon and third-party providers, including Anthropic, AI21, Meta, Cohere, and Stability AI, and covers a wide range of use cases, including text and image generation, embedding, chat, high-level agents with reasoning and orchestration, and more.

Knowledge Base 137

Knowledge Base Artificial Inteligence Study AWS 137

AWS Machine Learning - AI

APRIL 26, 2024

At AWS re:Invent 2023, we announced the general availability of Knowledge Bases for Amazon Bedrock. With Knowledge Bases for Amazon Bedrock, you can securely connect foundation models (FMs) in Amazon Bedrock to your company data for fully managed Retrieval Augmented Generation (RAG).

Knowledge Base 126

Knowledge Base Generative AI Artificial Inteligence AWS 126

AWS Machine Learning - AI

MARCH 19, 2024

Generative AI using large pre-trained foundation models (FMs) such as Claude can rapidly generate a variety of content from conversational text to computer code based on simple text prompts, known as zero-shot prompting. PandasAI sends this custom prompt to the Amazon Bedrock Claude v2 model.

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Generative AI Industry Artificial Inteligence Knowledge Base 137

AWS Machine Learning - AI

MAY 31, 2024

However, if you want to use an FM to answer questions about your private data that you have stored in your Amazon Simple Storage Service (Amazon S3) bucket, you need to use a technique known as Retrieval Augmented Generation (RAG) to provide relevant answers for your customers. Who does GDPR apply to?

Knowledge Base 131

Knowledge Base Artificial Inteligence AWS Serverless 131

AWS Machine Learning - AI

FEBRUARY 8, 2024

Generative AI agents are a versatile and powerful tool for large enterprises. These agents excel at automating a wide range of routine and repetitive tasks, such as data entry, customer support inquiries, and content generation. System integration – Agents make API calls to integrated company systems to run specific actions.

Knowledge Base 140

Knowledge Base Insurance Lambda AWS 140

CIO

APRIL 23, 2025

Nvidia views its NeMo microservices as the building blocks that help enterprises build data flywheels, or feedback loops where data is collected from interactions or processes and then used to continuously refine AI models, leading to better interactions and processes. AT&T, for example, is using agentic AI to support its call centers.

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Microservices Software Review Technical Review Systems Review 97

CIO

MAY 2, 2023

Other well-known GenAI applications can generate narrative text to summarize or query large volumes of data, generate images and video in response to descriptive phrases, or even generate complex code based on natural language questions. How can Generative AI speed innovation in retail?

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Generative AI Retail Artificial Inteligence Industry 148

AWS Machine Learning - AI

SEPTEMBER 24, 2024

With a user base of over 37 million active consumers and 2 million monthly active Dashers at the end of 2023, the company recognized the need to reduce the burden on its live agents by providing a more efficient self-service experience for Dashers. This solution uses Amazon Bedrock LLMs to find answers to questions from your knowledge base.

Knowledge Base 101

Knowledge Base Generative AI Artificial Inteligence Lambda 101

CIO

MARCH 7, 2023

Salesforce was an early adopter of artificial intelligence (AI) with its Einstein recommendation tools, but it is taking a cautious approach to deploying the latest AI trend, generative AI. Interest in generative AI from customers is high, Shih said. “We

Generative AI 146

Generative AI ChatGPT Artificial Inteligence Artificial Intelligence 146

AWS Machine Learning - AI

MAY 2, 2025

The primary agent can also consult attached knowledge bases or trigger action groups before or after subagent involvement. The data assistant agent maintains direct integration with the Amazon Bedrock knowledge base, which was initially populated with ingested financial document PDFs as detailed in this post.

Real Estate 91

Real Estate Artificial Inteligence Knowledge Base Lambda 91

AWS Machine Learning - AI

MARCH 11, 2025

The Amazon Nova family of models includes Amazon Nova Micro, Amazon Nova Lite, and Amazon Nova Pro, which support text, image, and video inputs while generating text-based outputs. The growing need for cost-effective AI models The landscape of generative AI is rapidly evolving.

Artificial Inteligence 111

Artificial Inteligence Knowledge Base Comparison Generative AI 111

AWS Machine Learning - AI

JANUARY 29, 2025

Open foundation models (FMs) have become a cornerstone of generative AI innovation, enabling organizations to build and customize AI applications while maintaining control over their costs and deployment strategies. Review the model response and metrics provided.

Generative AI 132

Generative AI Artificial Inteligence AWS Technical Review 132

AWS Machine Learning - AI

APRIL 22, 2025

Some of the challenges in capturing and accessing event knowledge include: Knowledge from events and workshops is often lost due to inadequate capture methods, with traditional note-taking being incomplete and subjective. The below diagram shows the live-stream acquisition and real-time transcription.

Media 82

Media Knowledge Base AWS Systems Review 82

AWS Machine Learning - AI

JULY 11, 2024

In the diverse toolkit available for deploying cloud infrastructure, Agents for Amazon Bedrock offers a practical and innovative option for teams looking to enhance their infrastructure as code (IaC) processes. After being generated, the IaC is automatically pushed to a designated GitHub repository.

Software Review 138

Software Review Infrastructure Lambda Generative AI 138

AWS Machine Learning - AI

MAY 13, 2024

Amazon Bedrock also comes with a broad set of capabilities required to build generative AI applications with security, privacy, and responsible AI. You can securely integrate and deploy generative AI capabilities into your applications using the AWS services you are already familiar with.

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Generative AI Artificial Inteligence Report Healthcare 136