AWS Machine Learning - AI

FEBRUARY 11, 2025

In this new era of emerging AI technologies, we have the opportunity to build AI-powered assistants tailored to specific business requirements. Large-scale data ingestion is crucial for applications such as document analysis, summarization, research, and knowledge management.

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AWS Machine Learning - AI

NOVEMBER 7, 2024

While organizations continue to discover the powerful applications of generative AI , adoption is often slowed down by team silos and bespoke workflows. To move faster, enterprises need robust operating models and a holistic approach that simplifies the generative AI lifecycle.

Generative AI 106

Generative AI AWS Enterprise Artificial Inteligence 106

CIO

DECEMBER 10, 2024

times greater productivity improvements than their peers, Accenture notes, which should motivate CIOs to continue investing in AI strategies. Many early gen AI wins have centered around productivity improvements. For example, inside sales reps using AI to increase call volume and target ideal prospects can improve deal close rates.

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Weak Development Team Metrics Software Review Technical Review 215

AWS Machine Learning - AI

MARCH 20, 2025

Generative AI agents offer a powerful solution by automatically interfacing with company systems, executing tasks, and delivering instant insights, helping organizations scale operations without scaling complexity. The following diagram illustrates the generative AI agent solution workflow.

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Generative AI Systems Review System Lambda 101

AWS Machine Learning - AI

MARCH 5, 2025

Generative AI question-answering applications are pushing the boundaries of enterprise productivity. These assistants can be powered by various backend architectures including Retrieval Augmented Generation (RAG), agentic workflows, fine-tuned large language models (LLMs), or a combination of these techniques.

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Generative AI Systems Review Software Review Artificial Inteligence 75

AWS Machine Learning - AI

NOVEMBER 22, 2024

Companies across all industries are harnessing the power of generative AI to address various use cases. Cloud providers have recognized the need to offer model inference through an API call, significantly streamlining the implementation of AI within applications.

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AWS Machine Learning - AI

APRIL 1, 2025

Amazon Bedrock Agents enables this functionality by orchestrating foundation models (FMs) with data sources, applications, and user inputs to complete goal-oriented tasks through API integration and knowledge base augmentation. This gives you an AI agent that can transform the way you manage your AWS spend.

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Generative AI AWS Artificial Inteligence Software Review 133

AWS Machine Learning - AI

NOVEMBER 22, 2024

With Bedrock Flows, you can quickly build and execute complex generative AI workflows without writing code. Key benefits include: Simplified generative AI workflow development with an intuitive visual interface. Flexibility to define the workflow based on your business logic.

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Generative AI Artificial Inteligence Knowledge Base AWS 108

AWS Machine Learning - AI

JANUARY 29, 2025

Generative AI can revolutionize organizations by enabling the creation of innovative applications that offer enhanced customer and employee experiences. In this post, we evaluate different generative AI operating model architectures that could be adopted.

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Generative AI Organization Enterprise Artificial Inteligence 80

CIO

NOVEMBER 7, 2023

Generative AI adoption is growing in the workplace—and for good reason. But the double-edged sword to these productivity gains is one of generative AI’s known Achilles heels: its ability to occasionally “ hallucinate ,” or present incorrect information as fact. Here are a range of options IT can use to get started.

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Generative AI Artificial Inteligence Software Review Artificial Intelligence 195

AWS Machine Learning - AI

MARCH 20, 2025

Asure anticipated that generative AI could aid contact center leaders to understand their teams support performance, identify gaps and pain points in their products, and recognize the most effective strategies for training customer support representatives using call transcripts. Yasmine Rodriguez, CTO of Asure.

Generative AI 73

Generative AI Artificial Inteligence Metrics AWS 73

AWS Machine Learning - AI

NOVEMBER 7, 2024

Generative AI has transformed customer support, offering businesses the ability to respond faster, more accurately, and with greater personalization. AI agents , powered by large language models (LLMs), can analyze complex customer inquiries, access multiple data sources, and deliver relevant, detailed responses.

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Lambda Enterprise Automotive Knowledge Base 122

CIO

DECEMBER 18, 2024

Customer relationship management ( CRM ) software provider Salesforce has updated its agentic AI platform, Agentforce , to make it easier for enterprises to build more efficient agents faster and deploy them across a variety of systems or workflows. Christened Agentforce 2.0, New agent skills in Agentforce 2.0

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Enterprise Software Review AWS Generative AI 148

CIO

APRIL 5, 2023

Midjourney, ChatGPT, Bing AI Chat, and other AI tools that make generative AI accessible have unleashed a flood of ideas, experimentation and creativity. Here are five key areas where it’s worth considering generative AI, plus guidance on finding other appropriate scenarios.

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Generative AI Software Review ChatGPT Systems Review 166

AWS Machine Learning - AI

DECEMBER 11, 2024

Earlier this year, we published the first in a series of posts about how AWS is transforming our seller and customer journeys using generative AI. Not only that, but our sales teams devise action plans that they otherwise might have missed without AI assistance.

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AWS Machine Learning - AI

APRIL 26, 2024

At AWS re:Invent 2023, we announced the general availability of Knowledge Bases for Amazon Bedrock. With Knowledge Bases for Amazon Bedrock, you can securely connect foundation models (FMs) in Amazon Bedrock to your company data for fully managed Retrieval Augmented Generation (RAG).

Knowledge Base 121

Knowledge Base Generative AI Artificial Inteligence AWS 121

Ivanti

JUNE 11, 2024

Interest in generative AI has skyrocketed since the release of tools like ChatGPT, Google Gemini, Microsoft Copilot and others. Organizations are treading cautiously with generative AI tools despite seeing them as a game changer. Knowledge articles, particularly for HR, can be personalized by region or language.

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Knowledge Base Generative AI Artificial Inteligence How To 95

AWS Machine Learning - AI

JULY 1, 2024

Generative artificial intelligence (AI)-powered chatbots play a crucial role in delivering human-like interactions by providing responses from a knowledge base without the involvement of live agents. The generative AI capability of QnAIntent in Amazon Lex lets you securely connect FMs to company data for RAG.

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Knowledge Base Artificial Inteligence Generative AI AWS 119

AWS Machine Learning - AI

DECEMBER 4, 2024

Organizations can use these models securely, and for models that are compatible with the Amazon Bedrock Converse API, you can use the robust toolkit of Amazon Bedrock, including Amazon Bedrock Agents , Amazon Bedrock Knowledge Bases , Amazon Bedrock Guardrails , and Amazon Bedrock Flows.

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Artificial Inteligence Microservices Generative AI AWS 94

CIO

MAY 2, 2023

Other well-known GenAI applications can generate narrative text to summarize or query large volumes of data, generate images and video in response to descriptive phrases, or even generate complex code based on natural language questions. How can Generative AI speed innovation in retail?

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AWS Machine Learning - AI

MARCH 19, 2024

Generative AI using large pre-trained foundation models (FMs) such as Claude can rapidly generate a variety of content from conversational text to computer code based on simple text prompts, known as zero-shot prompting. PandasAI sends this custom prompt to the Amazon Bedrock Claude v2 model.

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AWS Machine Learning - AI

FEBRUARY 29, 2024

Amazon Bedrock provides a broad range of models from Amazon and third-party providers, including Anthropic, AI21, Meta, Cohere, and Stability AI, and covers a wide range of use cases, including text and image generation, embedding, chat, high-level agents with reasoning and orchestration, and more.

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Knowledge Base Artificial Inteligence Study AWS 131

AWS Machine Learning - AI

FEBRUARY 8, 2024

Generative AI agents are a versatile and powerful tool for large enterprises. These agents excel at automating a wide range of routine and repetitive tasks, such as data entry, customer support inquiries, and content generation. System integration – Agents make API calls to integrated company systems to run specific actions.

Knowledge Base 136

Knowledge Base Insurance Lambda AWS 136

AWS Machine Learning - AI

NOVEMBER 14, 2024

In this post, we provide a step-by-step guide with the building blocks needed for creating a Streamlit application to process and review invoices from multiple vendors. Streamlit is an open source framework for data scientists to efficiently create interactive web-based data applications in pure Python.

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Software Review Technical Review AWS Artificial Inteligence 99

AWS Machine Learning - AI

MAY 31, 2024

However, if you want to use an FM to answer questions about your private data that you have stored in your Amazon Simple Storage Service (Amazon S3) bucket, you need to use a technique known as Retrieval Augmented Generation (RAG) to provide relevant answers for your customers. Who does GDPR apply to?

Knowledge Base 125

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AWS Machine Learning - AI

MARCH 1, 2024

At AWS re:Invent 2023, we announced the general availability of Knowledge Bases for Amazon Bedrock. With a knowledge base, you can securely connect foundation models (FMs) in Amazon Bedrock to your company data for fully managed Retrieval Augmented Generation (RAG).

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CIO

MARCH 7, 2023

Salesforce was an early adopter of artificial intelligence (AI) with its Einstein recommendation tools, but it is taking a cautious approach to deploying the latest AI trend, generative AI. Interest in generative AI from customers is high, Shih said. “We

Generative AI 146

Generative AI ChatGPT Artificial Intelligence Artificial Inteligence 146

AWS Machine Learning - AI

MARCH 11, 2025

The Amazon Nova family of models includes Amazon Nova Micro, Amazon Nova Lite, and Amazon Nova Pro, which support text, image, and video inputs while generating text-based outputs. The growing need for cost-effective AI models The landscape of generative AI is rapidly evolving.

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AWS Machine Learning - AI

SEPTEMBER 24, 2024

With a user base of over 37 million active consumers and 2 million monthly active Dashers at the end of 2023, the company recognized the need to reduce the burden on its live agents by providing a more efficient self-service experience for Dashers. This solution uses Amazon Bedrock LLMs to find answers to questions from your knowledge base.

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Knowledge Base Generative AI Artificial Inteligence Lambda 94

AWS Machine Learning - AI

FEBRUARY 19, 2024

One way to enable more contextual conversations is by linking the chatbot to internal knowledge bases and information systems. Integrating proprietary enterprise data from internal knowledge bases enables chatbots to contextualize their responses to each user’s individual needs and interests.

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Knowledge Base Artificial Inteligence Applications Lambda 114

AWS Machine Learning - AI

JANUARY 29, 2025

Open foundation models (FMs) have become a cornerstone of generative AI innovation, enabling organizations to build and customize AI applications while maintaining control over their costs and deployment strategies. Review the model response and metrics provided.

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Generative AI Artificial Inteligence AWS Technical Review 123

AWS Machine Learning - AI

MAY 9, 2024

Through advanced analytics, software, research, and industry expertise across over 20 countries, Verisk helps build resilience for individuals, communities, and businesses. The company is committed to ethical and responsible AI development, with human oversight and transparency.

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Generative AI Artificial Inteligence Technical Review Development Team Review 128

AWS Machine Learning - AI

JULY 11, 2024

In the diverse toolkit available for deploying cloud infrastructure, Agents for Amazon Bedrock offers a practical and innovative option for teams looking to enhance their infrastructure as code (IaC) processes. After being generated, the IaC is automatically pushed to a designated GitHub repository.

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Software Review Infrastructure Lambda Generative AI 128

AWS Machine Learning - AI

MAY 13, 2024

Amazon Bedrock also comes with a broad set of capabilities required to build generative AI applications with security, privacy, and responsible AI. You can securely integrate and deploy generative AI capabilities into your applications using the AWS services you are already familiar with.

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Generative AI Artificial Inteligence Report Healthcare 125

AWS Machine Learning - AI

NOVEMBER 30, 2023

We believe generative AI has the potential over time to transform virtually every customer experience we know. Innovative startups like Perplexity AI are going all in on AWS for generative AI. And at the top layer, we’ve been investing in game-changing applications in key areas like generative AI-based coding.

Generative AI 138

Generative AI AWS Artificial Inteligence Software Review 138

AWS Machine Learning - AI

JULY 10, 2024

As the adoption of generative AI continues to grow, many organizations face challenges in efficiently developing and managing prompts. Before introducing the details of the new capabilities, let’s review how prompts are typically developed, managed, and used in a generative AI application.

Generative AI 120

Generative AI Artificial Inteligence Development AWS 120

AWS Machine Learning - AI

MARCH 14, 2024

Generative AI applications driven by foundational models (FMs) are enabling organizations with significant business value in customer experience, productivity, process optimization, and innovations. In this post, we explore different approaches you can take when building applications that use generative AI.

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Generative AI AWS Applications Artificial Inteligence 124