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This could be the year agentic AI hits the big time, with many enterprises looking to find value-added use cases. A key question: Which business processes are actually suitable for agentic AI? Customer service: A target agentic AI use case One area that might be ideal for agentic AI is customer service.
GenerativeAI has seen faster and more widespread adoption than any other technology today, with many companies already seeing ROI and scaling up use cases into wide adoption. Vendors are adding gen AI across the board to enterprise software products, and AI developers havent been idle this year either.
Labs to co-develop solutions with enterprise IT customers using Dun & Bradstreet’s proprietary data and analytics, generativeAI, and large language models (LLMs). Double down on vendormanagement. To manage these relationships, IT organizations need robust vendormanagement processes , says West Monroe’s Wright.
You don’t need GPT-4 to do claims adjudication in an insurance setting,” says Koushik. Ultimately enterprises will have to measure energy consumption — and that might be on a per-query basis, where the smaller models do much better.
Result: Though the full scope remains unclear, the breach affected almost all Okta customers and highlighted the potential risks associated with third-party vendorsmanaging sensitive data. 300+ AI-powered GitHub Actions in the marketplace. 300+ AI-powered GitHub Actions in the marketplace.
In October, Microsoft announced that 100,000 organizations including Standard Bank, Thomson Reuters, Virgin Money, and Zurich Insurance are using Copilot Studio, double the number just months earlier. The technology is relatively new, but all the major players are already on board. We cant do that for security reasons, he says.
But even as CIOs familiarize themselves with initiatives such as generativeAI pilots , moving to cloud-first , DevOps, and product and services development, there is still much for them to learn, and tech vendor CTOs steeped in these projects and modes of operation are happy to impart a wealth of knowledge.
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