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Marsh McLennan IT reorg lays foundation for gen AI

CIO

One of the world’s largest risk advisors and insurance brokers launched a digital transformation five years ago to better enable its clients to navigate the political, social, and economic waves rising in the digital information age. With Databricks, the firm has also begun its journey into generative AI.

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Why thinking like a tech company is essential for your business’s survival

CIO

For us, that means remembering our core mission: providing risk management and insurance solutions to our customers in a way that helps them protect their businesses and families. Thats the mindset we need to bring into every business, whether were selling insurance, financial services, or something else entirely.

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Accelerating insurance policy reviews with generative AI: Verisk’s Mozart companion

AWS Machine Learning - AI

Verisk (Nasdaq: VRSK) is a leading strategic data analytics and technology partner to the global insurance industry, empowering clients to strengthen operating efficiency, improve underwriting and claims outcomes, combat fraud, and make informed decisions about global risks. The new Mozart companion is built using Amazon Bedrock.

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Marsh McLellan IT reorg lays foundation for gen AI

CIO

One of the world’s largest risk advisors and insurance brokers launched a digital transformation five years ago to better enable its clients to navigate the political, social, and economic waves rising in the digital information age. With Databricks, the firm has also begun its journey into generative AI.

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EXL’s Insurance LLM transforms claims and underwriting

CIO

As insurance companies embrace generative AI (genAI) to address longstanding operational inefficiencies, theyre discovering that general-purpose large language models (LLMs) often fall short in solving their unique challenges. Claims adjudication, for example, is an intensive manual process that bogs down insurers.

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Principal Financial Group uses QnABot on AWS and Amazon Q Business to enhance workforce productivity with generative AI

AWS Machine Learning - AI

With the QnABot on AWS (QnABot), integrated with Microsoft Azure Entra ID access controls, Principal launched an intelligent self-service solution rooted in generative AI. Generative AI models (for example, Amazon Titan) hosted on Amazon Bedrock were used for query disambiguation and semantic matching for answer lookups and responses.

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CIOs to spend ambitiously on AI in 2025 — and beyond

CIO

Research firm IDC projects worldwide spending on technology to support AI strategies will reach $337 billion in 2025 — and more than double to $749 billion by 2028. Those bullish numbers don’t surprise many CIOs, as IT leaders from nearly every vertical are rolling out generative AI proofs of concept, with some already in production.