CIO

JANUARY 13, 2025

AI, once viewed as a novel innovation, is now mainstream, impacting just about facet of the enterprise. Over the next 12 months, IT leaders can look forward to even more innovations, as well as some serious challenges. As 2025 dawns, CIOs face an IT landscape that differs significantly from just a year ago.

Technical Advisors 210

Technical Advisors Disaster Recovery Generative AI Innovation 210

AWS Machine Learning - AI

NOVEMBER 6, 2024

To maintain their competitive edge, organizations are constantly seeking ways to accelerate cloud adoption, streamline processes, and drive innovation. Readers will learn the key design decisions, benefits achieved, and lessons learned from Hearst’s innovative CCoE team. This post is co-written with Steven Craig from Hearst.

Generative AI 108

Generative AI Government Technical Review Innovation 108

TechEmpower CTO

MARCH 4, 2024

Generative AI is revolutionizing how corporations operate by enhancing efficiency and innovation across various functions. Focusing on generative AI applications in a select few corporate functions can contribute to a significant portion of the technology's overall impact.

Generative AI 295

Generative AI Software Review Software Engineering Healthcare 295

CIO

JANUARY 6, 2025

Innovate Shane McDaniel, CIO for the City of Seguin, Texas, says his city has grown by about 35% since the 2020 census. McDaniel says this work also creates a strong launchpad for more IT innovation in the upcoming year. Were embracing innovation, he explains. Heres what they resolve to do in the upcoming 12 months.

Generative AI 210

Generative AI Artificial Inteligence Off-The-Shelf Innovation 210

CIO

DECEMBER 30, 2024

The Middle East is rapidly evolving into a global hub for technological innovation, with 2025 set to be a pivotal year in the regions digital landscape. AI and machine learning are poised to drive innovation across multiple sectors, particularly government, healthcare, and finance.

Trends 158

Trends Innovation IoT Disaster Recovery 158

CIO

DECEMBER 18, 2024

Always on the cusp of technology innovation, the financial services industry (FSI) is once again poised for wholesale transformation, this time with Generative AI. Yet the complexity of whats required highlights the need for partnerships and platforms calibrated to fast-track solutions at scale to capitalize on AI-era change.

Innovation 158

Innovation Azure Banking Analytics 158

CIO

MARCH 13, 2025

The answer informs how you integrate innovation into your operations and balance competing priorities to drive long-term success. Companies like Qualcomm have to plan and commit well in advance, estimating chip production cycles while simultaneously innovating at breakneck speed. And right now, theres no greater test of that than AI.

Company 186

Company Generative AI Insurance Education 186

CIO

JANUARY 14, 2025

Spoiler alert: The solution we will explore in this two-part series is generative AI (GenAI). Current strategies to address the IT skills gap Rather than relying solely on hiring external experts, many IT organizations are investing in their existing workforce and exploring innovative tools to empower their non-technical staff.

Technical Advisors 187

Technical Advisors Strategy Training Survey 187

CIO

OCTOBER 23, 2024

CIOs are under increasing pressure to deliver meaningful returns from generative AI initiatives, yet spiraling costs and complex governance challenges are undermining their efforts, according to Gartner. However, unlocking the full value of AI remains elusive, with four critical challenges standing in their way.

Enterprise 211

Enterprise Generative AI Government Survey 211

AWS Machine Learning - AI

NOVEMBER 7, 2024

While organizations continue to discover the powerful applications of generative AI , adoption is often slowed down by team silos and bespoke workflows. To move faster, enterprises need robust operating models and a holistic approach that simplifies the generative AI lifecycle.

Generative AI 111

Generative AI AWS Enterprise Artificial Inteligence 111

CIO

NOVEMBER 18, 2024

In today’s fast-paced digital landscape, AI platforms are playing a pivotal role in reshaping industries and driving business transformation. As businesses across the UAE embark on their digital journeys, AI has emerged as a key enabler, streamlining operations, enhancing decision-making, and fostering innovation.

Business Transformation 167

Business Transformation Industry Generative AI ChatGPT 167

CIO

APRIL 1, 2024

Despite the promise generative AI holds for boosting corporate productivity, closing the gap between its potential and business value remains one of CIOs’ chief challenges. Sixty-six percent of C-level executives are ambivalent or dissatisfied with the progress of their AI or GenAI efforts, according to Boston Consulting Group 1.

Generative AI 214

Generative AI Innovation Artificial Intelligence Artificial Inteligence 214

CIO

DECEMBER 3, 2024

Clearly, there’s a need for more complex understanding of business impact and business strategy concerning GenAI solutions, as well as for reskilling and upskilling in organisations, or for partnering with expert service providers, to gain access to GenAI skills. The report identifies that most CEOs view GenAI as transformational.

Generative AI 117

Generative AI Research Technical Review Automotive 117

CIO

DECEMBER 9, 2024

The transformative impact of artificial intelligence (AI)and, in particular, generative AI (GenAI)emerged as a defining theme at the CSO Conference & Awards 2024: Cyber Risk Management. Mark Skalny Mark Skalny (c)2024 Mark Skalny The operational implications of AI adoption were another key focus of the conference.

Generative AI 97

Generative AI Conference Artificial Intelligence Artificial Inteligence 97

CIO

NOVEMBER 22, 2024

The road ahead for IT leaders in turning the promise of generative AI into business value remains steep and daunting, but the key components of the gen AI roadmap — data, platform, and skills — are evolving and becoming better defined. Secondly, how do you give them tools to do different work and innovate?”

Airlines 204

Airlines LAN Generative AI Travel 204

CIO

NOVEMBER 1, 2024

Paul Beswick, CIO of Marsh McLennan, served as a general strategy consultant for most of his 23 years at the firm but was tapped in 2019 to relaunch the risk, insurance, and consulting services powerhouse’s global digital practice. With Databricks, the firm has also begun its journey into generative AI.

Generative AI 183

Generative AI Technical Advisors Insurance Weak Development Team 183

AWS Machine Learning - AI

OCTOBER 29, 2024

This engine uses artificial intelligence (AI) and machine learning (ML) services and generative AI on AWS to extract transcripts, produce a summary, and provide a sentiment for the call. Many commercial generative AI solutions available are expensive and require user-based licenses.

Generative AI 110

Generative AI Video Engineering Artificial Inteligence 110

CIO

MARCH 4, 2025

CEOs, CIOs and CFOs are finding that deep tech is actively driving business innovation and profitability. From AI models that boost sales to robots that slash production costs, advanced technologies are transforming both top-line growth and bottom-line efficiency. Today, that timeline is shrinking dramatically.

Technology 177

Technology Biotech Artificial Intelligence Artificial Inteligence 177

CIO

NOVEMBER 19, 2024

At the same time, the CEOs surveyed see a focus on short-term performance as the top barrier to innovation. Finding a balance between short-term and long-term needs can be a challenge, some IT leaders say, especially with heavy pressure to invest now in AI. In order to win new customers, you have to keep innovating.”

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Survey Innovation Generative AI Data Center 200

CIO

DECEMBER 9, 2024

Clearly, theres a need for more complex understanding of business impact and business strategy concerning GenAI solutions, as well as for reskilling and upskilling in organisations, or for partnering with expert service providers, to gain access to GenAI skills. The report identifies that most CEOs view GenAI as transformational.

Generative AI 113

Generative AI Research Technical Review Automotive 113

CIO

NOVEMBER 11, 2024

Research firm IDC projects worldwide spending on technology to support AI strategies will reach $337 billion in 2025 — and more than double to $749 billion by 2028. Those bullish numbers don’t surprise many CIOs, as IT leaders from nearly every vertical are rolling out generative AI proofs of concept, with some already in production.

Generative AI 206

Generative AI Artificial Inteligence Government Azure 206

AWS Machine Learning - AI

DECEMBER 11, 2024

In this post, we illustrate how EBSCOlearning partnered with AWS Generative AI Innovation Center (GenAIIC) to use the power of generative AI in revolutionizing their learning assessment process. As EBSCOlearnings journey shows, the future of learning assessment is here, and its powered by AI.

Generative AI 84

Generative AI Artificial Inteligence Guidelines Education 84

CIO

AUGUST 9, 2024

As business leaders look to harness AI to meet business needs, generative AI has become an invaluable tool to gain a competitive edge. What sets generative AI apart from traditional AI is not just the ability to generate new data from existing patterns. Take healthcare, for instance.

Generative AI 215

Generative AI Artificial Inteligence Virtualization Training 215

CIO

DECEMBER 10, 2024

CIOs have been able to ride the AI hype cycle to bolster investment in their gen AI strategies, but the AI honeymoon may soon be over, as Gartner recently placed gen AI at the peak of inflated expectations , with the trough of disillusionment not far behind. Gen AI holds the potential to facilitate that.

Weak Development Team 215

Weak Development Team Metrics Software Review Technical Review 215

AWS Machine Learning - AI

JANUARY 29, 2025

Generative AI can revolutionize organizations by enabling the creation of innovative applications that offer enhanced customer and employee experiences. In this post, we evaluate different generative AI operating model architectures that could be adopted.

Generative AI 87

Generative AI Organization Enterprise Artificial Inteligence 87

AWS Machine Learning - AI

NOVEMBER 22, 2024

Companies across all industries are harnessing the power of generative AI to address various use cases. Cloud providers have recognized the need to offer model inference through an API call, significantly streamlining the implementation of AI within applications.

Generative AI 89

Generative AI AWS Technical Review Backup 89

CIO

MARCH 3, 2025

principal and national US CIO program leader as well as AI and data strategy practice leader at Deloitte Consulting. CIOs had a great opportunity to do that with generative AI, DiLorenzo explains. They need to make them tech fluent, says Lou DiLorenzo Jr., Its their responsibility to make sure that happens, he explains.

Leadership 203

Leadership Training Strategy Innovation 203

CIO

NOVEMBER 1, 2024

Paul Beswick, CIO of Marsh McLellan, served as a general strategy consultant for most of his 23 years at the firm but was tapped in 2019 to relaunch the risk, insurance, and consulting services powerhouse’s global digital practice. With Databricks, the firm has also begun its journey into generative AI.

Generative AI 158

Generative AI Technical Advisors Insurance Weak Development Team 158

CIO

DECEMBER 2, 2024

Rather than discuss “legacy systems,” talk about “revenue bottlenecks,” and replace “technical debt” with “innovation capacity.” In our recent report examining technical debt in the age of generative AI , we explored how companies need to break their technical debt down into four categories.

How To 205

How To Budget Metrics Innovation 205

CIO

MAY 3, 2024

United Parcel Service last year turned to generative AI to help streamline its customer service operations. MeRA, which has earned UPS a 2024 CIO 100 Award for IT innovation and leadership, automates responses to some of the roughly 52,000 customer e-mails UPS receives each day, according to the company.

Generative AI 210

Generative AI Artificial Inteligence Knowledge Base Training 210

AWS Machine Learning - AI

MARCH 7, 2025

At the forefront of using generative AI in the insurance industry, Verisks generative AI-powered solutions, like Mozart, remain rooted in ethical and responsible AI use. Security and governance Generative AI is very new technology and brings with it new challenges related to security and compliance.

Generative AI 76

Generative AI Technical Review Insurance Policies 76

CIO

OCTOBER 24, 2024

growth this year, with data center spending increasing by nearly 35% in 2024 in anticipation of generative AI infrastructure needs. This spending on AI infrastructure may be confusing to investors, who won’t see a direct line to increased sales because much of the hyperscaler AI investment will focus on internal uses, he says.

Data Center 200

Data Center Artificial Inteligence Generative AI Artificial Intelligence 200

CIO

MARCH 29, 2024

That’s why Rocket Mortgage has been a vigorous implementor of machine learning and AI technologies — and why CIO Brian Woodring emphasizes a “human in the loop” AI strategy that will not be pinned down to any one generative AI model. It’s a powerful strategy.”

Generative AI 201

Generative AI Artificial Inteligence AWS Machine Learning 201

CIO

DECEMBER 23, 2024

Gen AI moved past hype and proved its worth ChatGPT and the generative AI revolution marked their second anniversary in November 2024. To University of Phoenix CIOJamie Smith, that makes gen AI all grown up. Were moving away from the hype and learning to live with generative AI, he says.

Generative AI 202

Generative AI Strategy Coaching Software Engineering 202

CIO

AUGUST 20, 2024

With the rise of generative AI, CEOs recognize an opportunity to shift from technology-led digital transformation to executive-led business reformation. Early on, I observed that business strategy was rarely driving digital transformation, resulting in very little transformation occurring. times higher earnings growth.

Innovation 217

Innovation Generative AI Research Culture 217

CIO

OCTOBER 3, 2024

As the Generative AI (GenAI) hype continues, we’re seeing an uptick of real-world, enterprise-grade solutions in industries from healthcare and finance, to retail and media. But beyond industry, however, there are factors that play into the success or failure of Generative AI projects. It’s not all bad news, though.

Generative AI 194

Generative AI Healthcare Budget Survey 194

CIO

NOVEMBER 4, 2024

From nimble start-ups to global powerhouses, businesses are hailing AI as the next frontier of digital transformation. research firm Vanson Bourne to survey 650 global IT, DevOps, and Platform Engineering decision-makers on their enterprise AI strategy. Nutanix commissioned U.K.

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Infrastructure Marketing Data Artificial Inteligence 193