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Top 8 failings in delivering value with generative AI and how to overcome them

CIO

Generative AI (GenAI) is rapidly emerging as a game changer for enterprises, but turning its potential into measurable value remains a significant challenge. Key takeaway: Continuous monitoring and updating of AI models are essential to minimize bias and improve accuracy.

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UPS delivers customer wins with generative AI

CIO

United Parcel Service last year turned to generative AI to help streamline its customer service operations. Customer service is emerging as one of the top use cases for generative AI in today’s enterprise, says Daniel Saroff, group vice president of consulting and research at IDC.

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Getting infrastructure right for generative AI

CIO

For generative AI, a stubborn fact is that it consumes very large quantities of compute cycles, data storage, network bandwidth, electrical power, and air conditioning. Infrastructure-intensive or not, generative AI is on the march. of the overall AI server market in 2022 to 36% in 2027.

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How to kick-start your generative AI strategy

CIO

Despite the mass embrace of generative AI in its first year of release, most organizations remain cautious about mass adoption. Two-thirds of risk executives surveyed by Gartner consider gen AI a top emerging risk. The potential benefits of generative AI are huge, and the rewards in success are worth pursuing.

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10 generative AI certs and certificate programs to grow your skills

CIO

Generative AI is poised to disrupt nearly every industry, and IT professionals with highly sought after gen AI skills are in high demand, as companies seek to harness the technology for various digital and operational initiatives.

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Generative AI hallucinations: What can IT do?

CIO

Generative AI adoption is growing in the workplace—and for good reason. But the double-edged sword to these productivity gains is one of generative AI’s known Achilles heels: its ability to occasionally “ hallucinate ,” or present incorrect information as fact. Here are a range of options IT can use to get started.

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Generative AI: the Shortcut to Digital Modernisation

CIO

THE BOOM OF GENERATIVE AI Digital transformation is the bleeding edge of business resilience. Notably, organisations are now turning to Generative AI to navigate the rapidly evolving tech landscape. Notably, organisations are now turning to Generative AI to navigate the rapidly evolving tech landscape.