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Dun and Bradstreet has been using AI and ML for years, and that includes gen AI, says Michael Manos, the companys CTO. In a November report by HR consultancy Randstad, based on a survey of 12,000 people and 3 million job profiles, demand for AI skills has increased five-fold between 2023 and 2024. Other surveys found a similar gap.
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AI agents are valuable across sales, service, marketing, IT, HR, and really all business teams, says Andy White, SVP of business technology at Salesforce. One agent supports daily operations while another helps our disaster recovery team quickly align products with crisis-response organizations, says CTO Stephane Moulec.
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