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Effective IT strategy requires not just technical expertise but a focus on adaptability and customer-centricity, enabling organizations to stay ahead in a fast-changing marketplace. Similarly, Voice AI in call centers, integrated with back-office systems, improves customer support through real-time solutions. federal agencies.
It allows businesses to be the best technologically enabled version of themselves,” Upchurch says. It’s important for CIOs to advise on, acknowledge, understand, and deliver on the business plan to create an effective IT roadmap that aligns to the organization’s business strategy.
Be strategic with reserve pricing Reserve pricing for cloud services can reduce resource usage costs by as much as 70%, says David McKee, who in his role as fractionalCTO, tech founder, and digital twins thought leader at Counterpoint Technologies acts as a part-time CTO for nine companies in the US and Europe.
His main work is software development consulting, which combines actually writing code with advising clients on how to do that better. Developer Advocate with 15+ years experience consulting for many different customers, in a wide range of contexts (such as telecoms, banking, insurances, large retail and public sector).
He is the author of numerous technical books and videos from O’Reilly, including several books on Microservices, the Software Architecture Fundamentals video series, Enterprise Messaging video series, Java Message Service, 2nd Edition, and a contributing author to 97 Things Every Software Architect Should Know.
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