Is the gen AI bubble due to burst? CIOs face rethink ahead
CIO
AUGUST 15, 2024
Determining the ROI for “ubiquitous” gen AI uses, such as virtual assistants or intelligent chatbots , can be difficult, says Frances Karamouzis, an analyst in the Gartner AI, hyper-automation, and intelligent automation group. What comes up must come down.” CIOs shouldn’t bet their livelihoods on a gen-AI-or-bust strategy, he adds.
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