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Developers unimpressed by the early returns of generativeAI for coding take note: Software development is headed toward a new era, when most code will be written by AI agents and reviewed by experienced developers, Gartner predicts. Gen AI tools are advancing quickly, he says. Some companies are already on the bandwagon.
Youre under this pressure unless youve given up and relinquished responsibility for formulating the organizations technology vision to a chief digital officer, chieftechnologyofficer, or some other titled individual whose job is to make promises you as CIO are supposed to keep. Dont do that.
Combined with an April IDC survey that found organizations launching an average of 37 AI POCs, the September survey suggests many CIOs have been throwing the proverbial spaghetti at the wall to see what sticks, says Daniel Saroff, global vice president for consulting and research services at IDC.
A lack of AI expertise is a problem, however, when other company leaders often turn to CIOs and other IT leaders as the “go-to people” for solving AI problems, says Pavlo Tkhir, CTO at Euristiq, a digital transformation company. “A The technology is too novel and evolving,” he says. “As
Dun and Bradstreet has been using AI and ML for years, and that includes gen AI, says Michael Manos, the companys CTO. Weve been innovating with AI, ML, and LLMs for years, he says. But 76% of respondents say theres a severe shortage of personnel skilled in AI at their organization, according to the August report.
Steve Ross, director of cybersecurity for the Americas at S-RM Intelligence and Risk Consulting, says gen AI can reduce a day’s worth of research to a single hour, but not without a catch. “It The AI can go deeper than a Google search.” After all, today’s generativeAI tools are general-purpose, and in their early stages.
Agentic AI, the more focused alternative to general-purpose generativeAI, is gaining momentum in the enterprise, with Forrester having named it a top emerging technology for 2025 in June. Vendors could also charge a small price per audio input or output. However, some experts see other price models emerging.
GitHub first launched its copilot in 2021 , and Microsoft 365 Copilot became generally available a few months ago. These AI assistants often use the term copilot to indicate how generativeAI capabilities embedded in workflow tools can augment and assist people in performing tasks and prompting for information more efficiently.
GenerativeAI has seen faster and more widespread adoption than any other technology today, with many companies already seeing ROI and scaling up use cases into wide adoption. Vendors are adding gen AI across the board to enterprise software products, and AI developers havent been idle this year either.
While the average person might be awed by how AI can create new images or re-imagine voices, healthcare is focused on how large language models can be used in their organizations. However, the effort to build, train, and evaluate this modeling is only a small fraction of what is needed to reap the vast benefits of generativeAItechnology.
As technologies evolve, CIOs still need to build mutual commitment and support for IT initiatives,” says tech consultant and author Gerald Leonard. To help mitigate these risks, it’s necessary for IT leaders to increase their profile and visibility across the organization, and make sure they educate all potential users. “As
Chieftechnologyofficers are key players in the enterprise C-suite, oftentimes working in collaboration with CIOs at the forefront of new and innovative technologies. They are among the most important hires organizations are making today due to the business value that successful technology deployments can bring.
I explored how Bedrock enables customers to build a secure, compliant foundation for generativeAI applications. Amazon Bedrock equips you with a powerful and comprehensive toolset to transform your generativeAI from a one-size-fits-all solution into one that is finely tailored to your unique needs.
The early bills for generativeAI experimentation are coming in, and many CIOs are finding them more hefty than they’d like — some with only themselves to blame. CIOs are also turning to OEMs such as Dell Project Helix or HPE GreenLake for AI, IDC points out.
Additionally, the cost of cyber disruption will increase next year as businesses experience downtime due to cyberattacks and scramble to implement defenses fit for the AI-enabled attacker era. In 2025, attackers will begin developing and testing generativeAItechnologies to use over the next 3-5 years.
As VP of cloud capabilities at software company Endava, Radu Vunvulea consults with many CIOs in large enterprises. Cloud spending is going up and budgets are tightening, so theyre asking whats going on and how do we right this ship. Where are those workloads going? Hidden costs of public cloud For St.
GenerativeAI has been hyped so much over the past two years that observers see an inevitable course correction ahead — one that should prompt CIOs to rethink their gen AI strategies. Operating profit gains from AI doubled to nearly 5% between 2022 and 2023, with the figure expected to reach 10% by 2025, she adds.
Since IBM’s software business has been on the rise in recent times and its consulting business is not doing that great, this (HashiCorp’s acquisition) makes a right fit there,” said Techarc’s chief analyst and founder, Faisal Kawoosa.
Experimenting with the novelty Despite the heavy adoption, CIOs’ concerns about the value of AI doesn’t surprise Ryan Kane, owner of IT managed services provider Soaring Towers. I have found very few companies who have found ROI with AI at all thus far,” he adds. Most companies are simply playing with the novelty of AI still.”
“With a focus on automation for customer service and telesales functions, we’re looking at intelligent automation solutions that can help improve customer engagement and self-help capabilities,” says Chris Pendergast, the company’s SVP and CTO.
At Emburse, an expense reimbursement company, software developers use code generation tools like Github Copilot and Amazon Q Developer, which integrate directly into developer environments, says Ken Ringdahl, the companys CTO. Theyre used to automate code generation, improve code structure, and even identify potential defects.
Most recently, in June, it spent $650 million to buy Casetext, a 104-employee company that offers an AI assistant for legal professionals powered by OpenAI’s GPT-4, the same large language model (LLM) behind ChatGPT. But that’s not the only big bet the company is making on generativeAI. We see huge value unlock in that.”
Even at fractions of a penny per token, this ends up being tens to hundreds of thousands of dollars. What if we shifted our thinking 180 degrees? There is no faster way to erode ROI than through unneeded token costs and extra processing costs. Now is the time to explore agentic AI.
When Morgan Stanley announced its new generativeAI support tools for financial advisors last week, it talked about gaining efficiencies from its notetaking abilities. Morgan Stanley needs to have a strategy in place,” and to discuss it publicly, said HP Newquist, the executive director of AIconsulting firm The Relayer Group.
With that in mind, we asked tech leaders in various roles and industries to list what technologies they think are overhyped and to put a more realistic spin on each one’s potential. GenerativeAI Perhaps not surprisingly, generativeAI tops the list of today’s overhyped tech. Here’s what they say on the topic.
And online education company Pluralsight conducted a survey of IT professionals in the US and UK and found that 74% worried AI tools will make many of their daily skills obsolete. For the rest, gen AI will greatly augment the power and value of the role of the CIO, he says. I like driving the business forward.”
In the rush to establish technical strategies for making good on the promise of generativeAI, many CIOs find themselves running headlong into what may be their most challenging task yet: preparing their organization’s end-users — from knowledge workers and assembly line laborers to doctors, accountants, and lawyers — to co-exist with generativeAI.
“Technology such as AI is redefining business models, requiring organizations to make the seismic shift from a novice technology organization to a mature and trusted leader,’’ says Raj Sharma, consulting vice chair at EY Americas. “As This work is critical and feeds directly into how the company uses AI.”
Agentic AIs, a form of technology designed to run specific functions within an organization without human intervention, are gaining traction as enterprises look to automate business workflows, augment the output of human workers, and derive value from generativeAI. Kumar adds.
So it’s no surprise that every respondent said that when it comes to gen AI, they’ll either be using it, testing it, or planning projects with it over the next 18 months. Those organizations not taking risks with generativeAI, they’re not going to be able to grow or innovate as quickly, and will lose in the long term.
Officials from the White House, the US Department of State, and the US Department of Commerce will meet Chinese representatives in Geneva for the talks, which are aimed at exchanging views on understanding and addressing the risks of advanced AI systems.
Other respondents said they aren’t using any generativeAI models, are building their own, or are using an open-source alternative. Putting aside the fact this is an astronomically high adoption rate for a brand new technology, it’s also an indicator of how risky this space is. And the AI writing assistant category grew by 177%.
For example, he took on the CTO role at Rodan + Fields because he “liked the appeal of being part of the product.” Srini Koushik, EVP and CTO, Rackspace Technology Rackspace Technology Koushik credits all his past positions for preparing him for where he is now and the AI role specifically. Second, be intentional.
The rate of companies that have either already deployed generativeAI or are actively exploring it is accelerating to the point where, combined, there are very few holdouts. The use of gen AI in the enterprise was nearly nothing in November 2022, where the only tools commonly available were AI image or early text generators.
In an industry where companies typically relied on third-party consultants to analyze their data, we believed our approach was a slam dunk. The CIO’s role is traditionally focused on operations and security, while the CTO, a more recent position, drives innovation and development. IT’s image problem? We’re all in it or we are not.
On the one hand, artificial intelligence has helped both technology departments and the business units to work better, faster, and cheaper. We had to drop some critical projects to all of a sudden deal with AI as it came to the forefront very quickly.” It hit us all and kept us from looking at the things we were working on,” he says.
His goal is to surface answers to those big questions and to “ensure all departments within our organization understand how AI assists with their day-to-day tasks and how to use it properly and safely.” Achieve aggressive AI goals That’s not to suggest CIOs are slowing down their AI work. We’re piloting, PoC-ing.
I take what I learned in the scriptwriting seminar about passion and the narrative arc into every meeting I attend,” one chieftechnologyofficer said. The consulting giant said it was buying the 29-person, London-based company to help clients articulate and activate their vision and change strategies.
Caldas says that innovation today includes the adoption of promising new technologies, such as generativeAI and open frameworks. Caldas has no doubt that technology is a key differentiator. “We We have aligned our technology strategy to be a business strategy,” she says. Projects that really excite our teams.”
Find out how to use generativeAI to enhance customer experience at a presentation from Marci Maddox, research vice president for IDC’s Persuasive Content and Digital Experience Management Software Program. The daylong event kicks off with a workshop on persuasive communication.
And if you’re presenting, it’s best to study older board packages and consult with colleagues about how the directors discuss, debate, and finalize key decisions. A good response is, “We don’t have a timeline yet, but we’re conducting customer research and running a proof of concept around the technology. It’s a career-limiting move.
“It seems to be an increasing worry — worry over whether the enterprise is secure and its data is protected, because everything else falls to the wayside if that’s not taken care of first,” says John Buccola, CTO of E78 Partners, which provides consulting and managed services in finance technology and other professional areas.
2023 was a year made notable by a range of unexpected, unpredictable, and fast-moving challenges that, despite seemingly having little to do with technology, had profound impacts on IT strategies. Delayed decision-making Bhadresh Patel, chief digital officer at global consulting firm RGP, sees organization’s showing more caution than usual.
CIO packages often include stock options, relocation expenses, and hiring bonuses, says Victor Janulaitis, CEO of consulting firm Janco. The strategic importance of technology leadership has never been greater, especially as organizations attempt to tackle information security, artificial intelligence, cloud transformations, etc.,”
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