Remove Firewall Remove Knowledge Base Remove Technical Advisors
article thumbnail

How to reduce incident tickets and improve IT team efficiency

xmatters

Regardless of the available software solutions or the level of technical training of both users and developers, no organization is immune to incidents. The system should then advise the user to open a ticket if the listed solutions don’t offer a sufficient resolution. Give clear, to-the-point answers.

article thumbnail

How To Reduce Incident Tickets

xmatters

Regardless of the available software solutions or the level of technical training of both users and developers, no organization is immune to incidents. The system should then advise the user to open a ticket if the listed solutions don’t offer a sufficient resolution. Use Knowledge Base Articles.

How To 52
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Data Integrity: Types, Threats, and Countermeasures

Altexsoft

Inadequate technical processes. For instance, you can set up a knowledge base dedicated to integrity practices. Giving access to data, we advise you to require strong passwords with implemented two-factor authentication. This leads to a variety of problems, from biased decision making to regulator penalties.

Data 59
article thumbnail

Secure a generative AI assistant with OWASP Top 10 mitigation

AWS Machine Learning - AI

This feature can be centrally managed across multiple accounts using AWS Firewall Manager , providing a consistent and robust approach to application protection. By default, Amazon Bedrock encrypts all knowledge base-related data using an AWS managed key. Alternatively, you can choose to use a customer managed key.