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How One MSP Improved Customer Satisfaction and Reduced Support Tickets

Kaseya

Because so many business applications we use are now in the Cloud, internet continuity is critical to daily operations, employee productivity and customer experience. MSPs need a way to leverage redundancy and intelligent software to give their customers the internet continuity and application experience that they expect.

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Hyper-segmentation – How to Avoid Cyber Disasters

CTOvision

After spinning off from Lucent Technologies and AT&T, Avaya became the experts in SIP, Internet telephony, unified communications and collaboration (UCC) and all thing VOIP. That seemed like just a marketing term to me. There are no ACLs to setup, no firewall rules to configure. Hyper-segmentation?

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10 Technology Problems Modern Business Owners Have To Deal With

Strategy Driven

Presently, the global tech market is estimated around $5 trillion. But by 2021, it’s estimated that the black-hat “cybercrime” market will be worth $6 trillion. Monitoring, support, firewalls, antivirus solutions, and the latest technology patches are all key means of fighting cybercrime, as is internal education. I: Cybercrime.

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Jump Into 2021 With a Unified Approach to Remote Monitoring

Kaseya

MSPs must take note and innovate, and, if needed, change their technology offerings and marketing strategies. Mobile devices, connected appliances, medical/fitness devices, the internet-of-things (IoT) and cloud services continue to bombard MSPs with even more things to manage and secure.

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