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Mavenoid, which automates technical support and onboarding for hardware companies, raises $30M

TechCrunch

Founded out of Stockholm in 2017, Mavenoid works with hardware and consumer electronics companies including HP, Husqvarna, and Jabra, serving to automate technical support and onboarding for customers spanning everything from printers and ovens, to electric scooters and industrial equipment. ” Technical support.

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When digital literacy fails, IT gets the blame

CIO

Elevate the training and hands-on roles of IT staff IT business analysts, help desk personnel, IT trainers, and technical support personnel all have people-helping and support skills that can contribute to digital education efforts throughout the company. Telehealth is a great example.

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Reason #5 to Migrate to MongoDB Atlas: Technical Support

Datavail

When your DBAs have to think about support and maintenance obligations on top of that workload, they can end up on the road to burnout and disengagement. MongoDB Atlas offers your IT team an alternative to doing the technical support all on their own. For example, there is the MongoDB Slack community and community support forum.

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Finance NLP Releases Semantic search Example Notebook

John Snow Labs

The latest version of Finance NLP adds an example notebook showing how to perform semantic search on vector stores. We’ve got 30-days free licenses for you with technical support from our financial team of technical and SME. For details, check the notebook at the Workshop Repository. Fancy trying?

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How IT leaders use agentic AI for business workflows

CIO

One specific example is order processing. At ServiceNow, theyre infusing agentic AI into three core areas: answering customer or employee requests for things like technical support and payroll info; reducing workloads for teams in IT, HR, and customer service; and boosting developer productivity by speeding up coding and testing.

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Multi-LLM routing strategies for generative AI applications on AWS

AWS Machine Learning - AI

For example, a marketing content creation application might need to perform task types such as text generation, text summarization, sentiment analysis, and information extraction as part of producing high-quality, personalized content. An example is a virtual assistant for enterprise business operations.

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5 Benefits of Technical Support Outsourcing

Mobilunity

When businesses have limited resources, are growing too swiftly, or don’t have access to the right skills and experience, technical support can quickly become a major issue. This is why businesses that struggle with offering good technical support should look into outsourcing.