Remove Events Remove Metrics Remove Systems Review
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CIO metrics are failing digital transformation; it’s time to radically rethink success

CIO

However, the metrics used to evaluate CIOs are hindering progress. IDC’s CIO Sentiment Survey, July 2024, n = 395 The gap between digital transformation aspirations and outcomes is partly due to how CIOs and IT leaders are measured. These metrics are for a “run the railroad,” traditional, back-office IT organization.

Metrics 275
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The startup CIO’s guide to formalizing IT for liquidity events

CIO

It just crossed $100M in revenue and is approaching a major liquidity event, such as an IPO. But as you speak with an expanding cadre of lawyers, accountants, and bankers, you start to appreciate what such an event means for your department. You see the systems that must be repaired (or built) if the firm is to comply with SOX.

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Rapid Event Notification System at Netflix

Netflix Tech

To this end, we developed a Rapid Event Notification System (RENO) to support use cases that require server initiated communication with devices in a scalable and extensible manner. In this blog post, we will give an overview of the Rapid Event Notification System at Netflix and share some of the learnings we gained along the way.

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Analyze customer reviews using Amazon Bedrock

AWS Machine Learning - AI

Customer reviews can reveal customer experiences with a product and serve as an invaluable source of information to the product teams. By continually monitoring these reviews over time, businesses can recognize changes in customer perceptions and uncover areas of improvement.

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How Metrics Behave in Honeycomb

Honeycomb

Honeycomb has the ability to receive events from applications. These events can take the shape of Honeycomb wide events, OpenTelemetry trace spans, and OpenTelemetry metrics. Honeycomb shows metrics alongside relevant queries to add the infrastructure contexts to the application’s performance over a given time range.

Metrics 98
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Athenian gives you metrics about your engineering team without focusing on individuals

TechCrunch

Athenian wanted to start over from scratch and focus on teams and events instead of individuals. When you start using the product, you first connect it to various data sources, such as GitHub, Jira and your CI/CD system. The startup breaks down your pipeline in several categories, such as ‘plan & design’, ‘review’ and ‘release’.

Metrics 206
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What is an SLA? Best practices for service-level agreements

CIO

A service-level agreement (SLA) defines the level of service expected by a customer from a supplier, laying out metrics by which that service is measured, and the remedies or penalties, if any, should service levels not be achieved. Metrics should be designed so bad behavior by either party is not rewarded. What is an SLA?