CIO metrics are failing digital transformation; it’s time to radically rethink success
CIO
NOVEMBER 7, 2024
However, the metrics used to evaluate CIOs are hindering progress. IDC’s CIO Sentiment Survey, July 2024, n = 395 The gap between digital transformation aspirations and outcomes is partly due to how CIOs and IT leaders are measured. These metrics are for a “run the railroad,” traditional, back-office IT organization.
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