CIO
SEPTEMBER 10, 2024
More organizations than ever have adopted some sort of enterprise architecture framework, which provides important rules and structure that connect technology and the business. The results of this company’s enterprise architecture journey are detailed in IDC PeerScape: Practices for Enterprise Architecture Frameworks (September 2024).
CIO
JULY 12, 2022
Enterprises today require the robust networks and infrastructure required to effectively manage and protect an ever-increasing volume of data. Industry-leading SLAs also guarantee that applications and the data within and used by them – the very lifeblood of the enterprise – is always accessible and protected.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
TechCrunch
MAY 13, 2022
As the company wrote in a blog post announcing the new service: Combining contact center functionality with Zoom unified communications solutions, Zoom Contact Center can operate as a standalone customer experience solution or integrate directly into an existing website or application.
Dion Hinchcliffe's Web 2.0 Blog
NOVEMBER 12, 2014
It consists of a varied set of practices — depending on whose model you are following — that typically consists of business processes redesigned around new social tools such as enterprise social networks , content/document management platforms, online communities , or even enterprise microblogging services.
CIO
DECEMBER 3, 2024
As explained in IDC’s recent Growth and Transformation of Global Business Services (September 2024), while shared services typically pertain to a single function that can serve multiple business units, GBS can serve every unit or person in an enterprise and can execute the processes for any function anywhere in the world centrally and at scale.
CIO
FEBRUARY 13, 2023
Fifty-two percent of organizations plan to increase or maintain their IT spending this year, according to Enterprise Strategy Group. Madhumita Mazumdar, GM of information and communications technology, replaced six different telecom systems, along with its contact center, in favor of cloud-based unified communications platform RingCentral.
CIO
AUGUST 29, 2024
It’s simple fact that threats are evolving and changing, requiring enterprises to pivot quickly in how they protect their organizations and respond to threats. She often writes about cybersecurity, disaster recovery, storage, unified communications, and wireless technology. But are more security tools always the answer?
Expert insights. Personalized for you.
173 
Let's personalize your content