Dataiku

DECEMBER 10, 2019

Ever wanted to know more about the people behind your favorite Enterprise AI platform? You're in luck - every few weeks, meet one of the humans at Dataiku working every day to ensure customers and users find success on their path to Enterprise AI.

Technical Support 11

Technical Support Meeting Engineering Enterprise 11

Ivanti

JUNE 9, 2022

We’re delighted to share that Ivanti has been named a leader in the Omdia Universe Enterprise Service Management (ESM) Report for 2022-2023. According to a survey conducted by Omdia, 24% of the enterprise workforce is permanently hybrid (a mix of in-office and remote-based working), whilst 20% is permanently remote.

Report 98

Report Enterprise Survey Technical Support 98

CIO

JUNE 4, 2024

Because of that success, we have decided to expand that program to include more of Broadcom’s software portfolio, specifically CA Technologies enterprise software, mainframe software, and cybersecurity solutions (including Symantec and Carbon Black). We call it the Accelerate Program.

Programming 146

Programming Technical Support Training Innovation 146

Flexagon

JUNE 30, 2023

High maintenance costs: Maintaining and upgrading Kintana can be expensive, with many enterprises finding it more cost-effective to migrate to newer, more flexible cloud-based solutions. It also suffers from limited technical support. Simply put, it doesn’t meet the long-term needs of enterprises.

Enterprise 78

Enterprise Technical Review Technical Support DevOps 78

TechCrunch

APRIL 12, 2022

While there may still be some debate over whether customers, or indeed agents or businesses, want a lot of video engagement in calls, there are times when you might imagine that could be useful, such as in cases of technical support. Gong.ai , Google , Talkdesk , and more are among those playing in this space.).

Marketing 235

Marketing CTO Coach Technical Advisors Artificial Inteligence 235

CIO

OCTOBER 20, 2023

Certifications are offered in a variety of topics such as collaboration, CyberOps, data centers, DevNet and automation, design, enterprise networking, and security. According to PayScale, the average salary for a CompTIA A+ certification is $70,000 per year.

SCRUM 206

SCRUM Azure AWS Agile 206

The Daily WTF

JANUARY 20, 2020

There’s a simple rule about “enterprise” software: if the word “enterprise” is used in any way to describe the product, it’s a terrible product. Enterprise products are usually pretty special purpose and serve a well-capitalized but usually relatively small market. Often hundreds. Today, we’re not talking about Oracle, though.

Enterprise 81

Enterprise Off-The-Shelf Software Review Weak Development Team 81

Ivanti

NOVEMBER 26, 2024

Recognizing this, the City embarked on a journey to transform its ITSM capabilities, creating a blueprint for future enterprise service management. Platform Selection Chosen Platform: Ivanti's Enterprise Service Management (ESM) solutions. Retiring old systems reduced technical debt and brought benefits. Leverage automation.

Enterprise 96

Enterprise Change Management System Technical Support 96

TechCrunch

NOVEMBER 11, 2021

Puls raises $50 million for in-home technical support. To do this, Puls taps into prediction algorithms to match the technician with the job so that repairs are made in a timely and hassle-free manner and typically within one or two days, versus weeks.

Technical Review 246

Technical Review Technology Real Estate Insurance 246

AWS Machine Learning - AI

APRIL 9, 2025

An example is a virtual assistant for enterprise business operations. Such a virtual assistant should support users across various business functions, such as finance, legal, human resources, and operations. These types of queries would be better addressed by more advanced models with greater reasoning capabilities.

Artificial Inteligence 129

Artificial Inteligence Generative AI AWS Applications 129

Infinidat

JANUARY 12, 2021

Why Enterprise Storage Customers Stay in Suboptimal Vendor Relationships. Many enterprises have an "approved vendor" list that includes vendors they have identified as "preferred" to do business with over time. Continued poor quality of customer support over time. Adriana Andronescu. Tue, 01/12/2021 - 13:52.

Storage 59

Storage Enterprise Artificial Inteligence Technical Support 59

CIO

OCTOBER 16, 2023

The integration allows for seamless data exchange between terminal emulation software and other applications, such as enterprise resource planning (ERP), customer relationship management (CRM), or business intelligence (BI) systems. This capability enables streamlined workflows, improved data accuracy, and efficient data analysis. 

Compliance 190

Compliance Authentication Windows Technical Support 190

CIO

APRIL 29, 2024

And when it comes to building enterprise applications, Java has made a name for itself as the Swiss Army Knife of programming languages. Its “write once, run anywhere” philosophy has driven widespread adoption and established the platform as the backbone of enterprise applications. Applications are the backbone of modern business.

Hardware 183

Hardware Infrastructure Performance Applications 183

Xebia

AUGUST 2, 2023

Firstly, the NPSP framework is a series of managed packages, built by Salesforce, installed on top of the Enterprise Editions of Salesforce Sales and Service Cloud. NPSP may therefore require a bit more technical expertise. Managed packages, such as NPSP (Nonprofit Success Pack), aren’t directly supported by Salesforce.

Nonprofit 130

Nonprofit Organization Cloud Open Source 130

TechCrunch

APRIL 22, 2021

. “The partnership stands to make a significant impact across the continent by supporting agritech startups who can innovate and improve the delivery of a range of services to smallholder farmers and micro, small and medium-sized enterprises in the agricultural sector,” an excerpt in a statement read.

Fintech 192

Fintech Banking Programming Healthcare 192

CTOvision

JULY 14, 2015

extension of Saudi navy work Washington Technology (Today) - Booz Allen Hamilton will continue to provide support services to Royal Saudi Naval Forces under a $12.4 MacB) announced that it will team with Silverback7 (SB7) to provide Special Warfare Technical Support for the Combating Terrorism Technical Support Office (CTTSO) contract.

Technical Support 102

Technical Support Transportation Analytics Government 102

Palo Alto Networks

OCTOBER 26, 2023

MSSPs can reduce support costs by optimizing their support structure to account for their customer SLAs, thereby accelerating mean time to resolution of support tickets. With access to 24/7 technical support, disruptions can be minimized, and premium response times of 1 hour on critical issues can accelerate issue resolution.

Technical Support 105

Technical Support Network Engineering Analysis 105

The Crazy Programmer

MAY 19, 2021

And there comes a reasonable question: why would a Fortune 500 enterprise, having all the resources to hire the whole team of outstanding developers and designers, will use the assistance of an outsourcing company? Apart from technical support, your newly-hatched team members may need some special training that will take time and money.

Web Development 162

Web Development Development Technical Advisors Technical Review 162

CTOvision

MAY 6, 2014

The vulnerability presents a particular threat to PC owners who still use Windows XP, as Microsoft stopped providing technical support for the old operating system in April. Did your enterprise patch your version? But patching systems requires actions. And what about your home computers? Did you patch them? Related articles.

Internet 101

Internet Technical Advisors Journal Windows 101

Infinidat

SEPTEMBER 13, 2022

The passion that Infinidat’s enterprise customers communicate in anonymous reviews – validated as authentic by Gartner themselves – seems limitless. This enterprise customer expresses how he was surprised how much we listened to him and his company. There are hardly any issues but if there are, the technical support is fantastic.".

Technical Review 98

Technical Review Storage Systems Review Backup 98

Infinidat

FEBRUARY 15, 2024

With fewer and fewer qualified personnel, this gap is creating real challenges to manage the data infrastructure, encompassing all aspects of IT from cybersecurity, networks and servers to containerized applications and enterprise storage. Globally, at the end of 2023 the shortage of qualified IT professionals was estimated at 3.5

Storage 54

Storage Enterprise Strategy Technical Review 54

CIO

APRIL 24, 2024

The CTO role has emerged as a key player in the enterprise C-suite, especially with digital transformation being such a high strategic priority for so many organizations. They usually start in entry-level roles in technical support, development and programming, database and network administration, or engineering.

Fractional CTO 158

Fractional CTO CTO Strategy Leadership 158

Kaseya

MAY 13, 2021

Charges for Technical Support. You will be charged a fee for technical support based on the package you opt for, namely developer, business or enterprise. According to Forbes, 63% of enterprises are currently running apps on Azure. There is a pricing list that defines the standard pricing for the packages.

Google Cloud 122

Google Cloud Azure AWS Cloud 122

Datavail

JUNE 18, 2020

Let’s take a look at Oracle’s support policies and discuss what end of support means for you. Oracle’s Support Policies. Oracle has a three-pronged support strategy for its enterprise software offerings, including Hyperion.

Sustainability 98

Sustainability Policies Budget Technical Support 98

CIO

MARCH 27, 2023

Chris Bruman, chief data and analytics officer, Dow Dow In his dual role, Bruman leads a centralized data and analytics team, but also has accountability for building a data and analytics strategy for the entire enterprise, to both enable growth and empower productivity.

Strategy 164

Strategy Survey Analytics Technical Advisors 164

Tenable

NOVEMBER 30, 2021

"I want to say thank you to all my Tenable India buddies over the last three years who've helped me and supported this wholeheartedly.”. Megan Maguire, Enterprise Territory Manager. Tonia Ramsel, Technical Support Community Leader. Learn more about Make-A-Wish here. Shanker Sareen. Megan Maguire.

Technical Support 99

Technical Support Research Social Games 99

Battery Ventures

MARCH 3, 2021

Here, “leads” meant a company, enterprise, or singular entity. This was the standard playbook for building top-of-funnel activity and pipeline, and it’s dictated much of what enterprise selling is today. How did we get here? Historically, B2B tech marketing has been focused on identifying sales leads.

Open Source 98

Open Source Company Cloud Metrics 98

Kentik

JUNE 23, 2021

We’re focused in the enterprise and services-providers markets. Unified communications platform for operators and enterprises. We also have the subsidiaries WeSellTech Ltda. and OutsourceMe Ltda. What markets do you serve? TechEnabler : Today we serve Brazil and the Southern Cone, and we’re growing operations in LATAM countries.

Technical Support 59

Technical Support Unified Communications Telecommunications Infrastructure 59

Palo Alto Networks

JANUARY 23, 2020

Palo Alto Networks has achieved certification for Rated Outstanding Assisted Support for a fifth consecutive year from the J.D. Power Certified Assisted Technical Support program. Learn more about our customer support honors and achievements. Jointly developed by J.D.

Artificial Inteligence 58

Artificial Inteligence Technical Review Technical Support Artificial Intelligence 58

Datavail

SEPTEMBER 21, 2021

Oracle’s Support Policies. Oracle offers a multi-tier support strategy for its enterprise software, including EBS. The list of support options is as follows: Premier Support : Available for five years after a software’s general availability date. Learn More.

Applications 97

Applications Cloud Sustainability Windows 97

Infinidat

JANUARY 18, 2024

All will have a financial impact on enterprises amid continuing turbulent economic times. All will affect the operational efficiencies of enterprises worldwide. All have an on-ramp with enterprise storage. This will enrich the experiences that benefit enterprises. Deeper data-driven insights.

Trends 73

Trends Disaster Recovery Storage Data Center 73

Kaseya

AUGUST 20, 2019

The end of life (EOL) of an operating system (OS) marks the phase where security patches, software updates, and technical support will no longer be provided for the OS. You will have to pay for ESU which start at $25 per device for Windows 7 Enterprise, in the first year, and doubles each year after that.

Windows 15

Windows Operating System Compliance Technical Support 15

d2iq

JULY 18, 2022

When a project is abandoned and you continue to use the CNCF project add-on, you no longer have an upgrade path or technical support, and are open to security risks. And, with many open-source solutions offering limited support options, the complexity of managing your environment can be a huge barrier to success.

Load Balancer 59

Load Balancer Disaster Recovery Open Source Technical Support 59

CIO

APRIL 3, 2023

Through Broadcom’s unique friction free Expert Advantage Partner Program, partners deliver high value services to customers of all sizes – including our largest enterprise accounts. CSAP was launched to expand our market reach and deliver enhanced levels of service to a subset of commercial enterprises with unique needs.

Programming 78

Programming Innovation Technical Support Training 78

Xicom

APRIL 30, 2019

Why you can expect top-notch quality projects and deliverables from Xicom is because of the fact that the hardcore experience in handling all sorts of technology in Java includes major and widely known technologies such as Java Cards, Micro edition, Standard edition as well as Enterprise Edition. Java application maintenance and support.

Development 72

Development Web Development UI/UX Programming 72

Kaseya

AUGUST 6, 2019

In the first year, January 2020 to January 2021, Windows 7 Enterprise updates will cost $25 per device, in the second year, $50 per device, and in the third year $100 per device. The Microsoft ESU program provides “important” and “critical” security updates, but n ot technical support after the EOL date.

Windows 15

Windows eBook Hardware Systems Review 15

LaunchDarkly

JUNE 10, 2020

At a SaaS company, assigning support tickets was often a manual process. Feature flags were used to determine the capacity of technical support engineers and leads. Automating ownership based on capacity reduces the amount of time before a ticket is in the hands of a support engineer.

Open Source 109

Open Source Continuous Delivery Testing Engineering 109