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Enhance customer support with Amazon Bedrock Agents by integrating enterprise data APIs

AWS Machine Learning - AI

In this post, we guide you through integrating Amazon Bedrock Agents with enterprise data APIs to create more personalized and effective customer support experiences. The workflow includes the following steps: Documents (owner manuals) are uploaded to an Amazon Simple Storage Service (Amazon S3) bucket.

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Amazon Q Business simplifies integration of enterprise knowledge bases at scale

AWS Machine Learning - AI

Amazon Q Business , a new generative AI-powered assistant, can answer questions, provide summaries, generate content, and securely complete tasks based on data and information in an enterprises systems. In this post, we propose an end-to-end solution using Amazon Q Business to simplify integration of enterprise knowledge bases at scale.

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Build a multi-tenant generative AI environment for your enterprise on AWS

AWS Machine Learning - AI

To move faster, enterprises need robust operating models and a holistic approach that simplifies the generative AI lifecycle. It also uses a number of other AWS services such as Amazon API Gateway , AWS Lambda , and Amazon SageMaker. Instead, use an IAM role, a Lambda authorizer , or an Amazon Cognito user pool.

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Create a generative AI–powered custom Google Chat application using Amazon Bedrock

AWS Machine Learning - AI

Before processing the request, a Lambda authorizer function associated with the API Gateway authenticates the incoming message. After it’s authenticated, the request is forwarded to another Lambda function that contains our core application logic. A Business or Enterprise Google Workspace account with access to Google Chat.

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Build a video insights and summarization engine using generative AI with Amazon Bedrock

AWS Machine Learning - AI

AWS Lambda is an event-driven compute service that lets you run code for virtually any type of application or backend service without provisioning or managing servers. You can invoke Lambda functions from over 200 AWS services and software-as-a-service (SaaS) applications. Vu San Ha Huynh is a Solutions Architect at AWS.

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Multi-LLM routing strategies for generative AI applications on AWS

AWS Machine Learning - AI

An example is a virtual assistant for enterprise business operations. When API Gateway receives the request, it triggers an AWS Lambda The Lambda function sends the question to the classifier LLM to determine whether it is a history or math question. When API Gateway receives the request, it triggers a Lambda function.

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Automate emails for task management using Amazon Bedrock Agents, Amazon Bedrock Knowledge Bases, and Amazon Bedrock Guardrails

AWS Machine Learning - AI

An email handler AWS Lambda function is invoked by WorkMail upon the receipt of an email, and acts as the intermediary that receives requests and passes it to the appropriate agent. The system indexes documents and files stored in Amazon Simple Storage Service (Amazon S3) using Amazon OpenSearch Service for quick retrieval.