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Enhance customer support with Amazon Bedrock Agents by integrating enterprise data APIs

AWS Machine Learning - AI

In this post, we guide you through integrating Amazon Bedrock Agents with enterprise data APIs to create more personalized and effective customer support experiences. The Lambda function runs the database query against the appropriate OpenSearch Service indexes, searching for exact matches or using fuzzy matching for partial information.

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Build a multi-tenant generative AI environment for your enterprise on AWS

AWS Machine Learning - AI

To move faster, enterprises need robust operating models and a holistic approach that simplifies the generative AI lifecycle. It also uses a number of other AWS services such as Amazon API Gateway , AWS Lambda , and Amazon SageMaker. API Gateway is serverless and hence automatically scales with traffic.

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Amazon Q Business simplifies integration of enterprise knowledge bases at scale

AWS Machine Learning - AI

Amazon Q Business , a new generative AI-powered assistant, can answer questions, provide summaries, generate content, and securely complete tasks based on data and information in an enterprises systems. In this post, we propose an end-to-end solution using Amazon Q Business to simplify integration of enterprise knowledge bases at scale.

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Create a generative AI–powered custom Google Chat application using Amazon Bedrock

AWS Machine Learning - AI

Before processing the request, a Lambda authorizer function associated with the API Gateway authenticates the incoming message. After it’s authenticated, the request is forwarded to another Lambda function that contains our core application logic. A Business or Enterprise Google Workspace account with access to Google Chat.

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Lumigo raises $29M for its cloud-native application monitoring platform

TechCrunch

The company started with a focus on distributed tracing for serverless platforms like AWS’ API Gateway, DynamoDB, S3 and Lambda. It offers both a paid SaaS service (which includes a free tier ), as well as a free command line tool for analyzing and tuning services based on AWS Lambda and Kinesis. Image Credits: Lumigo.

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Serverless is more than AWS Lambda

Stackery

Too often serverless is equated with just AWS Lambda. Yes, it’s true: Amazon Web Services (AWS) helped to pioneer what is commonly referred to as serverless today with AWS Lambda, which was first announced back in 2015.

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Multi-LLM routing strategies for generative AI applications on AWS

AWS Machine Learning - AI

An example is a virtual assistant for enterprise business operations. With the Amazon Bedrock serverless experience, you can get started quickly, privately customize FMs with your own data, and integrate and deploy them into your applications using AWS tools without having to manage infrastructure.