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When digital literacy fails, IT gets the blame

CIO

Focus on the soft skills side of each digital project Its easy to assemble project plans and timelines for digital technology implementations, but not as straightforward to equip users with the proper education and skills needed for these new systems. Skills development milestones should be itemized for every digital project.

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Multi-LLM routing strategies for generative AI applications on AWS

AWS Machine Learning - AI

For instance, consider a customer service AI assistant that handles three types of tasks: technical support, billing support, and pre-sale support. In this context, semantic routing could initially route the users prompt to the appropriate departmentbe it billing, technical support, or sales.

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Crypto investors have 1099 problems, but Cointracker helps make sure filing taxes isn’t one

TechCrunch

While CoinTracker’s portfolio tracking functionality has users across the globe, its technical support services are currently only available to customers in the US, UK, Canada and Australia. A lack of awareness and education about how to pay taxes on digital asset holdings is one of the biggest hurdles for users, he added. “It’s

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Top 8 IT certifications in demand today

CIO

The modules were customed designed by “leaders in business and team agility,” according to ScrumAlliance, and they employ approved educators who can demonstrate years of “real-world experience and success” coaching others and implementing agile in the workplace.

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Technology Companies Need to Make Hard Choices to Teach More ‘Soft Skills”

CIO

Many are also setting up certification programs to arm their work forces with more of the IT “ technical skills ” that are in high demand – everything from networking to technical support to machine learning to cybersecurity and analytics. Efforts like these can help raise the technical skill levels inside organizations.

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5 Best Practices to Set You Up for Remote Operations Success

PowerSchool

In today’s changing educational environment, flexibility and the ability to operate both virtually and on the school campus is essential. They need to know what’s happening and how to engage with educators, stay informed on student performance and activities, and fill out forms for enrollment or other updates.

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France’s strategy for EU startup policies: Talent and money

TechCrunch

In addition to compiling best practices, it can provide technical support and monitor progress. Mariya Gabriel, the EU’s commissioner for innovation, research, culture, education and youth, is announcing that the EIC will be able to make larger investment, above the previous €15 million cap.

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