5 key metrics for IT success
CIO
FEBRUARY 13, 2024
IT leaders are drowning in metrics, with many finding themselves up to their KPIs in a seemingly bottomless pool of measurement tools. The result is wasted time, confusion, and, in some cases, conflicting insights. There are several important metrics that can be used to achieve IT success, says Jonathan Nikols, senior vice president of global enterprise sales for the Americas at Verizon.
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