Sat.Feb 03, 2024 - Fri.Feb 09, 2024

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10 ways to improve IT performance (without killing morale)

CIO

Every IT leader wants to create a fast, efficient, and innovative IT organization. After all, in today’s rapid-paced business world, a creative, productive IT team is vital for staying ahead of the competition, increasing revenue, and becoming a market leader. To establish a high-performing IT culture, IT leaders must be able to push their teams to the limit without crippling morale.

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AI in the Digital Landscape: Exploring the Impact on Customer Service, Tech Communities, and eCommerce Trends

MagmaLabs

Reading Time: 5 minutes This article explores the nuanced effects of artificial intelligence's ascendancy, analyzing its implications on three key domains – customer service, tech communities, and eCommerce trends. By examining AI's role in revolutionizing customer experiences, fostering collaboration and innovation, and dictating novel eCommerce models, crucial insights emerge that illuminate its multifaceted influence.

eCommerce 105
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Trending Sources

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Bioengineering, Health and Business

Ooda Loop

In our previous post in this series we reviewed some fundamentals in biological science and engineering we recommend all executives and investors be familiar with. In this post we dive into concepts centered around the impact of bioengineering on human health.

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The Importance of Chunking in RAG

OpenCredo

I don’t think it is possible to have not heard about the excitement around Large Language Models (LLMs) over the last year or so. At OpenCredo we have been following their development, and since hands-on experience is always best for understanding a technology, we have started to experiment with building an application around an LLM. Our Use Case The use case we chose for our experimentation was to have a chat app that we could ask for information about a group of people, based on their CVs.

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15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

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Find the AI Approach That Fits the Problem You’re Trying to Solve

Harvard Business Review

AI moves quickly, but organizations change much more slowly. What works in a lab may be wrong for your company right now. If you know the right questions to ask, you can make better decisions, regardless of how fast technology changes. You can work with your technical experts to use the right tool for the right job. Then each solution today becomes a foundation to build further innovations tomorrow.

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Salesforce’s Einstein 1 platform to get new prompt-engineering features

CIO

Salesforce is working on adding two new prompt engineering features to its Einstein 1 platform to speed up the development of generative AI applications in the enterprise, a top executive of the company said. The two new features, namely a testing center and the provision of prompt engineering suggestions, are the fruit of significant investment in the company’s AI engineering team, said Claire Cheng, vice president of machine learning and AI engineering at Salesforce.

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Important notice: 2024 annual dues adjustment

Agile Alliance

Effective March 1, 2024, select membership levels will see a slight increase in dues, a change from our temporary reduction during the COVID-19 pandemic to support our community. The post Important notice: 2024 annual dues adjustment first appeared on Agile Alliance.

Agile 247
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Confidential Information – What to Say When You Can’t Say Anything

Let's Grow Leaders

Handle confidential information with candor and care to build trust It can feel like a trap. Someone asks you a direct question about confidential information. Maybe it’s a personnel matter. A sensitive business negotiation or a product launch. In all these scenarios, there are sound ethical reasons for the information to remain secure. If you tell the person what you know, you violate confidentiality.

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Restrict GitHub branches to specific prefixes

Xebia

Many people follow some kind of naming format for their branches. Be it because they’re using GitHub Flow or Git Flow or because they’ve created their own meaningful naming patterns. With the new Rulesets you can enforce branches with specific patterns. It was a bit confusing to me at first, because I had to think in inverse to make this rule work.

Azure 147
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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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How AI is helping the NFL improve player safety

CIO

From the initial kickoff at Allegiant Stadium in Las Vegas for Super Bowl LVIII on Sunday, an artificial intelligence platform will be tracking every move on the field to help keep players safer. Like many other professional sports leagues, the NFL has been at the leading edge of data-driven transformation for years. For example, in 2015 the league dramatically increased its data collection efforts by equipping all players with RFID sensors that pinpoint every player’s field position, speed, dis

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The surreal life of a professional bridesmaid

The Hustle

Jen Glantz sat in her Manhattan apartment on a Friday night with a bottle of two-buck chuck, a keyboard, and years’ worth of frustration. She’d just hung up with two friends. Were they friends? She wondered. Neither had been in touch for years, but they came to her with the same request: Would she be their bridesmaid? She was 26, and she’d been a bridesmaid at least six times.

Hotels 144
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Proven Strategies To Resolve Conflict In The Workplace

Let's Grow Leaders

Ralph Kilmann, the co-creator of the Thomas Kilmann conflict mode instrument (TKI), discusses his lifelong work on how to resolve conflict and improve collaboration. Kilmann explains that his interest in conflict stems from his personal experiences growing up in a family affected by conflict and his academic studies on conflict management. He and his colleague developed the TKI assessment to measure the different ways people approach conflict, and it has become a widely used tool in organization

Strategy 165
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TDD or Test-Last? One Thing at a Time

Xebia

Managing the Many Concerns in Programming Programming is a challenging activity. One major cause for this is the sheer amount of balls to keep in the air. At any given time, we need to: Understand the problem and its context Come up with solutions Capture solutions in code Understand the surrounding code (Most likely) fit new code into existing code Make the solution maintainable Ensure the code does what it’s supposed to Communicate ideas to others And this is not an exhaustive list; ther

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2024 Salary Guide

Procom’s 2024 Salary Guide provides critical insights into the latest hiring trends, in-demand IT roles, and competitive pay rates across Canada and the U.S. It highlights key market dynamics such as the growing demand for remote work, skills-based hiring, and flexible staffing solutions. With detailed pay rate data for top IT positions like Cybersecurity Consultants, Cloud Engineers, and Salesforce Developers, this guide is an essential resource for companies looking to stay competitive in toda

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6 best practices for better vendor management

CIO

Vendor partnerships are becoming increasingly vital to IT agendas today. And how well an IT leader deals with and orchestrates vendor relationships can mean the difference between a well-organized and efficient IT operation and a mess that costs an organization millions of dollars without delivering positive results. To ensure vendor relationship help their organizations achieve their goals, IT leaders should establish a comprehensive technology vendor management strategy focused on maximizing f

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Why Are Companies Sitting on Cash Right Now?

Harvard Business Review

Many companies sit on piles of cash, even when rates of return suggest they shouldn’t. Why? Researchers have pointed to multiple reasons, including flexibility for M&A and tax advantages. But new research suggests it’s also a form of insurance, especially for smaller firms. Their likelihood of experiencing an adverse event (measured by the chance of being delisted) is significantly higher when they hold less cash.

Company 143
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What’s new in the Postgres 16 query planner / optimizer

The Citus Data

PostgreSQL 16 introduces quite a few improvements to the query planner and makes many SQL queries run faster than they did on previous versions of PostgreSQL. If you look at the PG16 release notes , you’ll see some of these planner improvements. But with the volume of changes made in each PostgreSQL release, it’s not possible to provide enough detail about each and every change.

Windows 138
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Measuring Your Azure Carbon Footprint with the Sustainability API

Xebia

So, you want to start with green software on the Azure cloud by measuring your carbon footprint. But where to start? Microsoft Azure’s Sustainability API can help organizations measure their carbon footprint to analyze and reduce it. In this blog, we’ll dive into the carbon emission data it offers and how it can be leveraged for a more sustainable future.

Azure 130
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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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SAP and IBM under scanner of Indian investigative agency for Air India deal

CIO

India’s premier investigating agency, the Central Bureau of Investigation (CBI), has filed a charge sheet against former Air India Chief Managing Director, SAP India, and IBM India for alleged irregularities in acquiring an ERP solution by Air India in 2011. CBI had registered the case based on the recommendations of the Central Vigilance Commission (CVC), which detected irregularities.

Airlines 321
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How Early-Adopter Companies Are Thinking About Apple Vision Pro

Harvard Business Review

The Apple Vision Pro marks the biggest experiment yet in the field of “spatial computing,” which its boosters argue has the potential to be the next era of tech — a shift on par with the emergence of mobile computing. But what are early adopter companies really doing with Apple’s new hardware, and what do they hope to get out of these investments? The piece examines efforts from Lowe’s, e.l.f.

Company 142
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Documentation update: work has begun

Ruby on Rails

Improving Rails documentation is one of the core pillars of why the Rails Foundation was formed, so we are pleased to share an update on how that mission is progressing. Thanks to organic contributions from the community over the past 20 years, the Rails documentation is already in a fantastic place - arguably one of the most in-depth and robust set of docs in tech.

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Build an internal SaaS service with cost and usage tracking for foundation models on Amazon Bedrock

AWS Machine Learning - AI

Enterprises are seeking to quickly unlock the potential of generative AI by providing access to foundation models (FMs) to different lines of business (LOBs). IT teams are responsible for helping the LOB innovate with speed and agility while providing centralized governance and observability. For example, they may need to track the usage of FMs across teams, chargeback costs and provide visibility to the relevant cost center in the LOB.

Lambda 137
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An Architect’s Guide for Selecting Scalable, Data-Layer Technologies

There’s no getting around it: selecting the right foundational data-layer components is crucial for long-term application success. That’s why we developed this white paper to give you insights into four key open-source technologies – Apache Cassandra®, Apache Kafka®, Apache Spark™, and OpenSearch® – and how to leverage them for lasting success. Discover everything you’ll want to know about scalable, data-layer technologies: Learn when to choose these technologies and when to avoid them Explore h

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Report: AI giants grow impatient with UK safety tests

CIO

Key AI companies have told the UK government to speed up its safety testing for their systems, raising questions about future government initiatives that too may hinge on technology providers opening up generative AI models to tests before new releases hit the public. OpenAI, Google DeepMind, Microsoft, and Meta are among companies who have agreed to allow the UK’s new AI Safety Institute (AISI) to evaluate their models, but they aren’t happy with the current pace or transparency of the evaluati

Report 311
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How to Talk to Your Team About a Decision You Disagree With

Harvard Business Review

When you’re part of a company’s management structure, there will be moments when you’ll have to represent a decision your bosses made that you don’t agree with to your team. Carrying the proverbial flag on behalf of the powers-that-be won’t feel good, but that’s part of the job. Barring a decision or action that is immoral, illegal, or unethical, standing behind decisions that don’t go your way is one of the most challenging things you’ll have to do as a leader.

How To 138
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How Better DEX Benefits People + Performance: 3 Key Use Cases

Ivanti

Adopting a digital employee experience (DEX) solution delivers benefits for everyone in an organization, from the C-suite on down. A DEX solution provides contextual insights and intelligent automation capabilities that allow an IT team to proactively detect and resolve security vulnerabilities and other IT issues. This improves IT operations and an organization's cybersecurity and compliance posture.

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Automate the insurance claim lifecycle using Agents and Knowledge Bases for Amazon Bedrock

AWS Machine Learning - AI

Generative AI agents are a versatile and powerful tool for large enterprises. They can enhance operational efficiency, customer service, and decision-making while reducing costs and enabling innovation. These agents excel at automating a wide range of routine and repetitive tasks, such as data entry, customer support inquiries, and content generation.

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IT Leadership Agrees AI is Here, but Now What?

IT leaders are experiencing rapid evolution in AI amid sustained investment uncertainty. As AI evolves, enhanced cybersecurity and hiring challenges grow. This whitepaper offers real strategies to manage risks and position your organization for success.

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Why CIOs back API governance to avoid tech sprawl

CIO

Most companies have transitioned to become more software-centric, and with this transformation, application programming interfaces (APIs) have proliferated. At the same time, API standards are becoming difficult to enforce among ballooning technology catalogs, influencing a greater emphasis on API governance: the practice of defining and enforcing policies that ensure they’re consistently designed, versioned, and have access control in place, says Mark O’Neill, VP analyst and chief of research f

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It’s Time for Sustainability to Become a Core Part of MBA Programs

Harvard Business Review

Business schools must adapt their curricula in response to the increasing demand for professionals skilled in sustainability and climate change management. This need is driven by evolving global climate disclosure regulations, such as those proposed by the SEC and implemented in California and the EU, mandating corporations to disclose climate-related financial risks and their carbon emissions, including indirect emissions (Scope 3).

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CVE-2024-21762: Critical Fortinet FortiOS Out-of-Bound Write SSL VPN Vulnerability

Tenable

Fortinet warns of “potentially” exploited flaw in the SSL VPN functionality of FortiOS, as government agencies warn of pre-positioning by Chinese state-sponsored threat actors in U.S. critical infrastructure through exploitation of known vulnerabilities Background On February 8, Fortinet published an advisory (FG-IR-24-015) to address a critical flaw in FortiOS, its network operating system.

Malware 124