SoCal CTO
OCTOBER 31, 2007
We finally are starting to hear what Google's anticipated alternative to Facebook as a platform. If you've talked to me in the past few months, you probably know that this is something I've been grappling with across a variety of projects/domains. I've talked about this issue in: Facebook Platform and Facebook as a Learning Platform. With Google's entry, there's a nice alternative to Facebook and the key word is "open.
Dion Hinchcliffe's Web 2.0 Blog
OCTOBER 25, 2007
It's been an incredible year in 2007 as we've continued to make our way on the "2.0" journey that we embarked upon last year. I thought I'd re-inaugurate this blog with my return to regular posting and to catch up our colleagues, friends, and contacts in the industry with what's been going on with us lately. The good news, much of our current hard work is over and I'm going to be returning more to writing and speaking in the near future, though I'm always going
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The Programmer's Paradox
OCTOBER 29, 2007
I'll apologize in advance. This blog entry gets a little weird, but it is the type of conceptual weirdness that comes directly from the underlying problems. You may have to squint your eyes a bit to get a really fuzzy abstract view of reality in order to understand the basis, but I think that you'll find it is worth the effort. Jumping right in, we start with the notion that users create piles of information that they beat on with their software tools.
elsua: The Knowledge Management Blog
OCTOBER 30, 2007
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The Agile Manager
OCTOBER 28, 2007
In recent years, Michael Milken has turned his attention to health and medicine. Earlier this year, the Milken Institute released a report concluding that 7 chronic illnesses – diabetes, hypertension, cancer, etc. – are responsible for over $1 trillion in annual productivity losses in the United States. They go on to report that 70% of the cases of these 7 chronic illnesses are preventable through lifestyle change: diet, exercise, avoiding cigarettes and what not. 1 In a recent interview on Bloo
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SoCal CTO
OCTOBER 25, 2007
After hearing at a recent CTO Forum meeting from Siderean about their relational navigation technology and various discussions with other folks on search, it's seeming like entity extraction is coming up everywhere. Today I saw John Udell's post Entity extraction everywhere. Through this post, I found Gnosis a Firefox plugin that will do entity extraction and highlight the resulting terms on the page.
SoCal CTO
OCTOBER 17, 2007
On Ben Kuo's blog, he posted about Entrepreneurs in Southern California and pointed to a post by Will Johnson, a Southern California entrepreneur and blogger. Will's post talks about lack of interest in working for startups here in Southern California, saying: we probably’d don’t have the: a) same support infrastructure (meet-ups, networking events, etc.); b) history of success; and c) abundance of start-up companies (so if one fails there is another to jump on).
SoCal CTO
OCTOBER 7, 2007
I've been reading or hearing quite a bit about how startups these days don't take nearly as much capital to create as they used to. What used to cost $1M now takes $100K. If that's actually true, then it creates New Rules Of Technology VC. In this post RWW talks about some of the new kind of approaches to funding: Y Combinator is creating tech companies with a tiny (10-20K) seed investment; Charles River Ventures started a Quick start program; Jeff Clavier launched a 12M fund for tech startups.
Dion Hinchcliffe's Web 2.0 Blog
OCTOBER 25, 2007
It's been an incredible year in 2007 as we've continued to make our way on the "2.0" journey that we embarked upon last year. I thought I'd re-inaugurate this blog with my return to regular posting and to catch up our colleagues, friends, and contacts in the industry with what's been going on with us lately. The good news, much of our current hard work is over and I'm going to be returning more to writing and speaking in the near future, though I'm always going
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elsua: The Knowledge Management Blog
OCTOBER 29, 2007
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elsua: The Knowledge Management Blog
OCTOBER 24, 2007
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elsua: The Knowledge Management Blog
OCTOBER 25, 2007
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Dion Hinchcliffe's Web 2.0 Blog
OCTOBER 25, 2007
It's been an incredible year in 2007 as we've continued to make our way on the "2.0" journey that we embarked upon last year. I thought I'd re-inaugurate this blog with my return to regular posting and to catch up our colleagues, friends, and contacts in the industry with what's been going on with us lately. The good news, much of our current hard work is over and I'm going to be returning more to writing and speaking in the near future, though I'm always going
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elsua: The Knowledge Management Blog
OCTOBER 23, 2007
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elsua: The Knowledge Management Blog
OCTOBER 22, 2007
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elsua: The Knowledge Management Blog
OCTOBER 22, 2007
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elsua: The Knowledge Management Blog
OCTOBER 22, 2007
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elsua: The Knowledge Management Blog
OCTOBER 19, 2007
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elsua: The Knowledge Management Blog
OCTOBER 20, 2007
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elsua: The Knowledge Management Blog
OCTOBER 20, 2007
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elsua: The Knowledge Management Blog
OCTOBER 20, 2007
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elsua: The Knowledge Management Blog
OCTOBER 20, 2007
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elsua: The Knowledge Management Blog
OCTOBER 18, 2007
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elsua: The Knowledge Management Blog
OCTOBER 16, 2007
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elsua: The Knowledge Management Blog
OCTOBER 17, 2007
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Speaker: Liran Meir Frenkel, Performance Management and RPA Sr Product Marketing Manager at NICE; Harpreet Makan, Practice Director at Everest Group; & Santhosh Kumar, Practice Director at Everest Group
As contact centers navigate the challenges of delivering excellence within budget constraints and adapting to evolving employee expectations, optimizing agent tasks becomes crucial. Discover a holistic approach across three pillars - people, process, and technology - that is essential to excel in this dynamic landscape, and explore how next-gen technologies such as generative AI, performance analytics, and process intelligence play a pivotal role in transforming contact centers into advanced CX
elsua: The Knowledge Management Blog
OCTOBER 16, 2007
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elsua: The Knowledge Management Blog
OCTOBER 16, 2007
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elsua: The Knowledge Management Blog
OCTOBER 15, 2007
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