Tue.Aug 13, 2024

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CRM is dead — and AI can’t come to the rescue fast enough

CIO

I’ve changed my mind about artificial intelligence. It used to worry me. Now I can’t get enough of it soon enough. Why the change? Once upon a time, CRM was more than a software category. It was a philosophy of doing business, exemplified by the late, great grocer Sid Applebaum, who reportedly explained (I paraphrase), “Every time I watch a shopper leave one of my stores, I see them carrying $50,000 worth of groceries.

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Run Large Language Models locally with Ollama and Open WebUI

Xebia

Large Language Models (LLMs) like ChatGPT are amazing. But most big companies will always run their LLMs on the cloud. And the cloud is simply someone else’s computer! What if you want to run your own LLMs, on your own computer? You can! Let’s get started. What is Ollama? Ollama is a tool that allows you to run Large Language Models locally.

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Trending Sources

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2024 CIO Hall of Fame inductees on the future of the CIO role

CIO

Like most modern CIOs, Sathish Muthukrishnan has seen the list of responsibilities for the top IT position expand; his title — chief information, data, and digital officer — reflects that expansion. As the IT chief at Ally Financial, and one of this year’s 10 CIO Hall of Fame inductees , Muthukrishnan says the position has evolved into one that is now “a strategic partner for the enterprise.

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Compromising Microsoft's AI Healthcare Chatbot Service

Tenable

Tenable Research discovered multiple privilege-escalation issues in the Azure Health Bot Service via a server-side request forgery (SSRF), which allowed researchers access to cross-tenant resources. Key takeaways The Azure Health Bot Service is a cloud platform that allows healthcare professionals to deploy AI-powered virtual health assistants. Tenable Research discovered critical vulnerabilities that allowed access to cross-tenant resources within this service.

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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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CIOs go green, vet IT investments for sustainability

CIO

Sustainability is on the rise as a CIO imperative, with most CIOs now central to their organization’s increasing focus on sustainability planning — a trend that’s shaking up what technologies IT leaders are investing in and the vendors and partners they are signing deals with. More than nine in 10 CIOs are ramping up sustainability investments, according to the Logicalis Global CIO Report for 2024.

More Trending

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Deep automation: A CIO weapon for turning disruption into opportunity

CIO

The IDC CIO Sentiment Survey has consistently shown automation climbing the priority list since 2020. Indeed, according to the 2023 survey (September 2023), 71.1% of respondents said they were accelerating or continuing to invest in automation to replace part of the workforce, and 73.7% said it was to improve processes in the context of difficult economic conditions.

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Microsoft’s August 2024 Patch Tuesday Addresses 88 CVEs

Tenable

7 Critical 80 Important 1 Moderate 0 Low Microsoft addresses 88 CVEs with seven critical vulnerabilities and 10 zero-day vulnerabilities, six of which were exploited in the wild. Microsoft patched 88 CVEs in its August 2024 Patch Tuesday release, with seven rated critical, 80 rated as important, and one rated as moderate. This month’s update includes patches for: NET and Visual Studio Azure Connected Machine Agent Azure CycleCloud Azure Health Bot Azure IoT SDK Azure Stack Line Printer Daemon Se

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AI turns liquid cooling into a data center must-have solution

CIO

Artificial intelligence (AI) has upped the ante across all tech arenas, including one of the most traditional ones: data centers. Modern data centers are running hotter than ever – not just to manage ever-increasing processing demands, but also rising temperatures as the result of AI workloads, which sees no end in sight. Two out of three IT leaders expect AI spending to increase this year, making it a necessity to find new ways to cool data centers. [1] Liquid cooling is rapidly gaining tractio

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AI Lacks Independent Learning, Poses No Existential Threat

Ooda Loop

research reveals that large language models (LLMs) like ChatGPT cannot learn independently or acquire new skills without explicit instructions, making them predictable and controllable. The study dispels fears of these models developing complex reasoning abilities, emphasizing that while LLMs can generate sophisticated language, they are unlikely to pose existential threats.

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2024 Salary Guide

Procom’s 2024 Salary Guide provides critical insights into the latest hiring trends, in-demand IT roles, and competitive pay rates across Canada and the U.S. It highlights key market dynamics such as the growing demand for remote work, skills-based hiring, and flexible staffing solutions. With detailed pay rate data for top IT positions like Cybersecurity Consultants, Cloud Engineers, and Salesforce Developers, this guide is an essential resource for companies looking to stay competitive in toda

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AI Adoption Is Inevitable: How to Balance Innovation with Security Risks

CIO

According to EY , 96% of enterprises are planning to use AI in the next 12 months, compared to 43% today. Integrating AI and large language models (LLMs) into business operations unlocks new possibilities for innovation and efficiency, offering the opportunity to grow your top line revenue, and improve bottom line profitability. As with any new technology, however, security must be designed into the adoption of AI in order to minimize potential risks.

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ArtiPACKED: Hacking Giants Through a Race Condition in Github Actions Artifacts

Prisma Clud

Executive Summary This research examines an attack vector allowing the compromise of GitHub repositories, leading to severe consequences and potential high-level access to cloud environments. The vulnerability arises from the abuse of GitHub Actions artifacts in CI/CD workflows. Misconfigurations and security flaws can cause these artifacts to leak tokens from third-party cloud services and GitHub, making them accessible to anyone with repository read access.

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“Google is a Monopolist, and…Has Acted…to Maintain its Monopoly”

Ooda Loop

The Federal Ruling against Google is the tipping point many have been waiting for in a much-needed wave of judicial and legislative activity to begin strengthening the U.S. cognitive infrastructure and cleaning up the information ecosystem. Details of the ruling can be found in this post.

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Research: Highlighting Minority-Owned Businesses Can Boost Sales

Harvard Business Review

In the last few years, large companies like Wayfair, Amazon, Yelp, DoorDash, and Instacart have launched initiatives to try to address racial inequality in their business models. In a new study, researchers examined some of these strategies, including Yelp and Wayfair’s labels which identify minority-owned businesses. The authors offer insight into how supporting companies owned by underrepresented groups can benefit sponsor businesses while promoting the growth of minority entrepreneurship.

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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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14% of PCs shipped globally in Q2 2024 were AI-capable

Ooda Loop

According to the latest Canalys data, 8.8 million AI-capable PCs were shipped in Q2 2024. These devices are defined as desktops and notebooks that include a chipset or block for dedicated AI workloads, such as an NPU. Shipments of AI-capable PCs represented 14% of all PCs shipped in the quarter.

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The Case For The Uncapped SAFE

Crunchbase News

Earlier this week, Peter Walker of Carta shared data on the use of different mechanisms in SAFEs issued for U.S. startups in 2024: 61% used a cap, 30% used a cap and a discount, 8% used only a discount, and 1% used neither. In response to the number of uncapped SAFEs, or a Simple Agreement for Future Equity, one investor replied, “That tells me at least 1/12 VC funds has no idea what it’s doing.

Hardware 101
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Virtual Clusters: The Key to Taming Cloud Costs in the Kubernetes Era

Dzone - DevOps

The economic volatility in the tech industry has most enterprises looking at their cloud bills and searching for deterministic ways to drive down costs. One of the interesting layers of that consideration is the cloud architecture itself. The following is an interview with Loft Labs CEO Lukas Gentele - the creator of the vCluster open-source project - to learn more about how virtualizing clusters is giving developers and platform teams productive new ways to right-size cloud resource utilization

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a16z-Backed Fintech Startup Tally Closes Doors

Crunchbase News

Less than two years after raising an $80 million Series D, automated debt manager Tally has shut down after not being able to raise more money in a tough environment for fintech startups. Founder and CEO Jason Brown said in a LinkedIn post , “we have made the difficult and sad decision to shut down Tally. This was not the outcome we had hoped for, but after exploring all options, we were unable to secure the necessary funding to continue our operations.

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An Architect’s Guide for Selecting Scalable, Data-Layer Technologies

There’s no getting around it: selecting the right foundational data-layer components is crucial for long-term application success. That’s why we developed this white paper to give you insights into four key open-source technologies – Apache Cassandra®, Apache Kafka®, Apache Spark™, and OpenSearch® – and how to leverage them for lasting success. Discover everything you’ll want to know about scalable, data-layer technologies: Learn when to choose these technologies and when to avoid them Explore h

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Top Benefits of Manufacturing Execution Systems (MES)

Daffodil Software

With smart manufacturing & Industry 4.0 reinventing the landscape, the need for advanced and interconnected manufacturing systems is now even more essential than ever. At the centre of this evolution lies Manufacturing Execution Systems (MES), weaving emerging technologies such as Industrial Internet of Things (IIoT), artificial intelligence and cloud computing, into the intricate process of manufacturing.

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Think Better

O'Reilly Media - Ideas

Over the years, many of us have become accustomed to letting computers do our thinking for us. “That’s what the computer says” is a refrain in many bad customer service interactions. “That’s what the data says” is a variation—“the data” doesn’t say much if you don’t know how it was collected and how the data analysis was performed. “That’s what GPS says”—well, GPS is usually right, but I have seen GPS systems tell me to go the wrong way down a one-way street.

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ChatGPT vs. Microsoft Copilot vs. Gemini: Which is the best AI chatbot?

Dion Hinchcliffe's Web 2.0 Blog

AI chatbots are more popular than ever, but with new updates coming out every few months, how do you determine which one is the best?

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How to Manage Feedback Like An Olympic Athlete

Harvard Business Review

Six strategies to separate critiques aimed to tear you down from guidance meant to build you up.

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IT Leadership Agrees AI is Here, but Now What?

IT leaders are experiencing rapid evolution in AI amid sustained investment uncertainty. As AI evolves, enhanced cybersecurity and hiring challenges grow. This whitepaper offers real strategies to manage risks and position your organization for success.

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Google Pixel 9 Pro Fold vs Samsung Galaxy Z Fold 6 - which foldable is best?

Dion Hinchcliffe's Web 2.0 Blog

Google's new flagship foldable, the Pixel 9 Pro Fold, just dropped, and it's packed with new features. But how does it compare to Samsung's Z Fold 6? Let's break down the major differences.

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Automating Manual Web Processes in Insurance with Generative AI

QBurst

Are you tired of spending countless hours reviewing insurance policies before renewals? Logging into carrier websites, extracting data manually, and updating your CRM can be overwhelming, especially with hundreds of renewals to manage. What if you could cut that time in half? Introducing our generative AI web agent, designed to take the tedious tasks off […] The post Automating Manual Web Processes in Insurance with Generative AI appeared first on QBurst Blog.

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How to preorder the Pixel Buds Pro 2

Dion Hinchcliffe's Web 2.0 Blog

On Tuesday at the Made by Google event, Google unveiled the new Google Pixel Buds Pro 2 earbuds, along with new Pixel phones and watches. We've found the best places to preorder the latest earbuds.

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Current 2024: What’s on Tap in Data Streaming

Confluent

Current 2024 brings 100+ sessions, keynotes, lightning talks, and more from industry leaders. Check out the agenda, highlights, networking events, and more event info.

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Solving Open Source Complexity with a Managed Data Infrastructure Platform

With its unparalleled flexibility, rapid development and cost-saving capabilities, open source is proving time and again that it’s the leader in data management. But as the growth in open source adoption increases, so does the complexity of your data infrastructure. In this Analyst Brief developed with IDC, discover how and why the best solution to this complexity is a managed service, including: Streamlined compliance with some of the most complex regulatory guidelines Simplified operations, li

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New Go-to-Market Approach for Symantec and Carbon Black Puts Customers First

Symantec

New Catalyst partner initiative arms select global partners with the latest innovative technologies, threat intelligence and in-region support to help customers successfully reduce their risk and improve their security posture

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The best AI chatbots for programming, and a bunch that failed miserably

Dion Hinchcliffe's Web 2.0 Blog

I've been subjecting AI chatbots to a set of real-world programming tests. Which chatbots handled the challenge and which crawled home in shame? Read on.

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Streamline Hybrid Cloud for Tomorrow’s Innovation

Dell EMC

Gain simplicity and flexibility through Dell and Nutanix collaboration.