Wed.Apr 17, 2024

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Disruptive Innovation in the Era of Big Tech

Harvard Business Review

How does the landmark theory apply to tech start-ups, three decades after its introduction?

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4 tips for championing contact center innovation from an award-winning customer experience leader

CIO

Innovation is essential, especially in the contact center as the tip of the spear in customer experience, but how do you activate your modernization plan? I had the opportunity to speak with Mary Daniel, VP of Customer Solutions Center for Aflac, a long-time Avaya customer, at the Gartner Symposium last fall. Mary is a veteran when it comes to customer experience and was most recently named by Constellation Research to the AX100 list , an elite group of executives who are breaking barriers and

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The Changing Landscape of C-Suite Executive Tenures: Insights and Implications

N2Growth Blog

In recent years, the duration of C-suite executives’ tenures has become a subject of growing interest and discussion. The traditional model of long-serving executives has shifted, giving way to a more dynamic environment where factors like performance, industry disruptions, and stakeholder expectations play significant roles. A study by Equilar reveals that the median tenure among S&P 500 companies has decreased by 20% from six years in 2013 to 4.8 years in 2022.

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Will enterprises soon keep their best gen AI use cases under wraps?

CIO

The retail industry has no shortage of cases on display where generative AI has shown tangible benefits. Take for example French multinational Carrefour, who used it to make digital avatars and videos. They had ChatGPT write the script, and other gen AI tools to create a digital person who reads the script, a scalable process with at least one measurable benefit: speed.

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15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

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OpenSSF warns of Open Source Social Engineering Threats

DevOps.com

The XZ attack wasn’t the first, nor will it be the last. Linux dodged a bullet the other day. If the XZ exploit had gone undiscovered for only a few more weeks, millions of Linux systems would have been compromised with a backdoor. We were lucky. But, can we stay lucky?

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5 Networking Tips for Introverts (and Anyone Else)

Harvard Business Review

Even if you’re an introvert who dreads the notion of networking, you can develop your skills to get out there and do it. Research by the Lehigh@NasdaqCenter, a partnership between Lehigh University and the Nasdaq Entrepreneurial Center, identified make-or-break factors for developing networking skills. They include: the ability to adapt your thinking swiftly in response to changing situations; combating a tendency to focus more on avoiding errors and negative results and instead striving for pos

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Subscription economy defies economic headwinds, fuels recurring growth

CIO

Organizations with subscription-based business models have not only survived the recent global economic challenges but have also outperformed their traditional, product-based counterparts, according to The Subscription Economy Index (SEI) report for 2023 by Zuora. The latest SEI findings reveal that subscription-based companies have grown remarkably, outstripping traditional business models significantly.

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When Your Colleagues Have an Outdated Perception of You

Harvard Business Review

As we grow or change, our identity transitions are often invisible — unless we do the work to help others see our changes. This can be particularly true for people who have worked at a company for a long time. If you’re feeling like your colleagues aren’t recognizing your growth, the authors recommend three strategies: 1) Get clear on the differences between how you are perceived and how you want to be perceived; 2) Let go of work you may still be doing that was associated with your previous rol

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Certinia bakes AI into its latest professional services updates

CIO

Certinia has joined the growing ranks of enterprise software vendors turning to generative AI to enhance their offerings. The provider of ERP and professional services automation software based on the Salesforce platform today announced it has added AI-powered features aimed at simplifying common processes for midrange service firms to its latest update.

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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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The OODA Network Discusses Drone Countermeasures, Border Risk, and International Crime Syndicates

Ooda Loop

In March, OODA Network Member John Sullivan shared with the network an overview of current threat vectors and strategic challenges at the border relative to the presence of various international crime syndicates in North America. He also shared his perspective on the primary topic of the monthly meeting - The Exponential Pace of Technological Change.

Network 124
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La C-suite si sta espandendo e il ruolo del CIO è destinato a evolvere

CIO

Il miglioramento della centralità del cliente è un imperativo tutt’altro che nuovo, a livello di organizzazione, ma alcune aziende hanno fatto un passo avanti, istituendo nuovi ruoli nella C-suite per assecondare tale cambiamento. Interlace Health, società specializzata nelle soluzioni di modulistica digitale per il settore della salute, è diventata una di queste realtà, nominando Maggie Peña come primo Chief Experience Officer.

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Why The OODA Loop? Because everything is in a ceaseless flux.

Ooda Loop

A young Brazilian Mixed Martial Arts fighter has just kicked off a wave of interest in the teachings of a little known philosopher, Ludwig von Mises. This has generated excitement among Boyd fans, who have long seen a connection between the philosophy of Mises and the attitudes and approaches of Boyd. Moicano has also been made a hero of the cryptocurrency community for the way he contextualized Mises.

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How to Set Commit Goals

thoughtLEADERS, LLC

Learn what a commit goal is and what you should consider when creating one. When you set goals, I encourage you to set two kinds of goals. The first is a commit goal and the second is a stretch goal. A commit goal is something you’re committing to do for the organization. If you miss it, you can get fired. There should be extreme consequences for missing a commit goal.

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2024 Salary Guide

Procom’s 2024 Salary Guide provides critical insights into the latest hiring trends, in-demand IT roles, and competitive pay rates across Canada and the U.S. It highlights key market dynamics such as the growing demand for remote work, skills-based hiring, and flexible staffing solutions. With detailed pay rate data for top IT positions like Cybersecurity Consultants, Cloud Engineers, and Salesforce Developers, this guide is an essential resource for companies looking to stay competitive in toda

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Exploring Blue Prism’s Web-Based Extension

Perficient

Empowering Automation in the Digital Era In this highly digitally connected world, companies are always looking for new and creative ways to improve efficiency, simplify procedures, and provide better customer service. Robotic Process Automation (RPA) has become a game-changing technology that helps businesses accelerate up operations, cut down on human error, and automate repetitive activities.

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Real User Monitoring With a Splash of OpenTelemetry

Honeycomb

You’re probably familiar with the concept of real user monitoring (RUM) and how it’s used to monitor websites or mobile applications. If not, here’s the short version: RUM requires telemetry data, which is generated by an SDK that you import into your web or mobile application. These SDKs then hook into the JS runtime, the browser itself, or various system APIs in order to measure performance.

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The Evolving Threat of Ransomware — A Call to Action for Cybersecurity

Palo Alto Networks

In the ever-evolving landscape of cybersecurity, the specter of ransomware looms larger than ever before. Once considered merely an IT issue, ransomware has since evolved into a pervasive threat, affecting individuals, businesses and governments alike. The sophistication of ransomware actors continues to grow, posing significant challenges for defenders.

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Why The OODA Loop? Because everything is in a ceaseless flux.

Ooda Loop

A young Brazilian Mixed Martial Arts fighter has just kicked off a wave of interest in the teachings of a little known philosopher, Ludwig von Mises. Already a subscriber? Sign In. Subscribe to read this article and all other premium research and analysis.

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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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3 Tips To Improve Team Building And Employee Engagement In Your Startup

Crunchbase News

By Alex Axelrod Recruiting the right team is the first step in ensuring any startup’s success. As a founder, it’s essential that you attract and retain top talent for long-term prosperity. However, that is easier said than done. Nearly half of all startups globally face difficulties finding qualified talent, and recruitment can be time-consuming and complex.

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Intro to Streamlit: Web-based Python data apps made easy

InfoWorld

A common problem with Python applications is how to share them with other people. Developers frequently use a web interface to solve this issue, presenting the app's functionality by way of a UI. But that solution works best when the application UI is a natural fit for web components. Data exploration apps can work like this, for instance, but they also require front-end components written in JavaScript for ideal interactivity.

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The Shrinking Series E: More Senior Startups Raise Smaller Follow-On Rounds

Crunchbase News

Typically, when a venture-backed startup raises a follow-on round, the size of the investment and the company’s valuation go up as well. One expects a Series D round, for instance, to be larger than a Series C. Another bump usually occurs should the company secure a Series E. Lately, however, sequential rounds aren’t always getting bigger, a review of Crunchbase data suggests.

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Complete Guide to AI at Dell Technologies World 2024

Dell EMC

Everything to know about how we’re bringing AI to Dell Technologies World 2024 as we gear up for our biggest week of the year.

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An Architect’s Guide for Selecting Scalable, Data-Layer Technologies

There’s no getting around it: selecting the right foundational data-layer components is crucial for long-term application success. That’s why we developed this white paper to give you insights into four key open-source technologies – Apache Cassandra®, Apache Kafka®, Apache Spark™, and OpenSearch® – and how to leverage them for lasting success. Discover everything you’ll want to know about scalable, data-layer technologies: Learn when to choose these technologies and when to avoid them Explore h

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OpenAI's Assistants API gets a boost

InfoWorld

OpenAI , the artificial intelligence research company, has updated its Assistants API with a faster, more accurate file search tool, vector stores, and a tool choice parameter. OpenAI announced the Assistants API update on April 17. The new file_search tool can retrieve as many as 10,000 files per assistant. It connects models with developers' data to assist in building applications relevant to an organization or use case.

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Datadog DevSecOps Report Shines Spotlight on Java Security Issues

DevOps.com

Datadog today published a State of DevSecOps report that finds 90% of Java services running in a production environment are vulnerable to one or more critical or high severity vulnerabilities introduced by a third-party library, versus an average of 47% for alternative programming languages.

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Intel, RedHat, and others join hands for Open Platform for Enterprise AI

InfoWorld

In a move that could redefine how generative AI can be used by enterprises sans the present ambiguity over its ability to scale and interoperable across business systems, the LF AI & Data Foundation has announced the launch of the Open Platform for Enterprise AI (OPEA) in collaboration with several technology companies. The objective is to spearhead the development of open, robust, multi-provider, and composable GenAI systems that are flexible, scalable, and enterprise-grade.

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Crisis Leadership Lessons from Polar Explorer Ernest Shackleton

Harvard Business Review

Discover lessons in building a team, learning from bad bosses, and cultivating empathy.

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IT Leadership Agrees AI is Here, but Now What?

IT leaders are experiencing rapid evolution in AI amid sustained investment uncertainty. As AI evolves, enhanced cybersecurity and hiring challenges grow. This whitepaper offers real strategies to manage risks and position your organization for success.

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Java G1 fix would speed JIT compilation

InfoWorld

A change to Java’s G1 garbage collector would lower the memory and processing overhead and speed the execution of Java’s C2 optimizing JIT (just-in-time) compiler, benefiting cloud deployments, under a proposal in the Java community. The OpenJDK proposal would simplify the implementation of G1’s barriers, which record information about application memory accesses, by shifting their expansion from early in the C2 JIT's compilation pipeline to later, the proposal states.

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Oracle April 2024 Critical Patch Update Addresses 239 CVEs

Tenable

Oracle addresses 239 CVEs in its second quarterly update of 2024 with 441 patches, including 38 critical updates. Background On April 16, Oracle released its Critical Patch Update (CPU) for April 2024 , the second quarterly update of the year. This CPU contains fixes for 239 CVEs in 441 security updates across 30 Oracle product families. Out of the 441 security updates published this quarter, 8.6% of patches were assigned a critical severity.

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SAS Viya and the pursuit of trustworthy AI

InfoWorld

As the use of ever more powerful AI models continues to grow, ensuring trust and accountability must be at the top of the list of goals, on par with any of AI’s potential benefits. It won’t happen overnight, nor will it result from any single step, such as better code, government regulations, or sincere pledges from AI developers. It will require a substantial cultural shift over time involving people, processes, and technology, and it will require widespread collaboration and cooperation among