CIO

MAY 3, 2024

United Parcel Service last year turned to generative AI to help streamline its customer service operations. The in-house developed project, Message Response Automation (MeRA), is already delivering. MeRA, which was initiated last July and went into beta testing in October, leverages publicly available large language models (LLMs) to automate the handling of some customer issues, providing consistent messaging and significant improvement of agent efficiency, aka handle time, according to the mult

Generative AI 351

Generative AI Artificial Inteligence Knowledge Base Training 351

Agile Alliance

MAY 3, 2024

Ines Garcia, a leader of the Agile Sustainability Initiative, blends Agile practices with sustainability to address global challenges and promote sustainable business practices. The post Agile sustainability: Cultivating a sustainable future with Ines Garcia first appeared on Agile Alliance.

Sustainability 217

Sustainability Agile 217

CIO

MAY 3, 2024

IBM has announced the expansion of its software portfolio to 92 countries in AWS Marketplace, a digital catalog with thousands of software listings from independent software vendors (ISVs). Previously, the digital catalog was available in just five countries. This strategic alliance allows businesses in these countries access to IBM’s software products, including data technologies and AI, directly through the AWS Marketplace, IBM said in a statement.

AWS 318

AWS Cloud Artificial Intelligence Artificial Inteligence 318

Agile Alliance

MAY 3, 2024

The Agile Alliance board uses its established vision, mission, and "Value Dials" framework to guide its ongoing relevance and commitment to supporting a global community dedicated to Agile practices. The post How the Agile Alliance board makes decisions first appeared on Agile Alliance.

Agile 212

Agile 212

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Enterprise

CIO

MAY 3, 2024

IBM has successfully overturned a $1.6 billion ruling that it improperly replaced mainframe software from rival BMC at AT&T. A US Appeal Court this week overruled a lower court’s judgement in deciding that “BMC lost out to IBM fair and square.” AT&T “independently decided” to displace BMC software from its mainframe environment, the three-judge appeal court panel ruled.

Software 289

Software Enterprise Government Development 289

CIO

MAY 3, 2024

The agile methodology, which facilitates collaboration between stakeholders, teams, and customers during software development, is fast gaining prominence in today’s enterprises. The methodology, which is also used beyond software development at some businesses , is at the center of several frameworks such as Scrum, Lean, Kanban , and Scaled Agile Framework (SAFe).

SCRUM 276

SCRUM Agile Software Review Technical Review 276

Harvard Business Review

MAY 3, 2024

Identifying as an organizational member — or feeling a strong sense of attachment to the organization — is generally a positive thing for employees and employers. But our research on workplace incivility and mistreatment shows that it can also shape when — and if — employees recognize and respond to subtle forms of discrimination against women at work.

Research 124

Research Company Organization 124

Ooda Loop

MAY 3, 2024

Four Chinese generative artificial intelligence start-ups have been valued at between $1.2bn and $2.5bn in the past three months, leading a pack of more than 260 companies vying to emulate the success of US rivals such as OpenAI and Anthropic.

Artificial Intelligence 112

Artificial Intelligence Artificial Inteligence ChatGPT Company 112

Harvard Business Review

MAY 3, 2024

As AI becomes more powerful, it faces a major trust problem. Consider 12 leading concerns: disinformation, safety and security, the black box problem, ethical concerns, bias, instability, hallucinations in LLMs, unknown unknowns, potential job losses and social inequalities, environmental impact, industry concentration, and state overreach. Each of these issues is complex — and not easy to solve.

Social 125

Social Training Industry Tools 125

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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

Business Intelligence

Crunchbase News

MAY 3, 2024

Want to keep track of the largest startup funding deals in 2024 with our curated list of $100 million-plus venture deals to U.S.-based companies? Check out The Crunchbase Megadeals Board. This is a weekly feature that runs down the week’s top 10 announced funding rounds in the U.S. Check out last week’s biggest funding rounds here. What a week it’s been if you were a startup looking to raise big.

Biotech 104

Biotech Energy Artificial Intelligence Artificial Inteligence 104

InfoWorld

MAY 3, 2024

Rust 1.78, just released as the latest version of the popular, memory-safe programming language , adds backing for a #[diagnostic] attribute namespace to influence compiler messages. These messages are treated as hints that the compiler is not required to use, the Rust team said. Also it is not an error to provide a diagnostic that the compiler does not recognize.

Programming 79

Programming 79

Crunchbase News

MAY 3, 2024

There’s little software can do to stop hurricanes or prevent droughts. However, it can play a role in helping understand climate risks and taking steps to mitigate them. Those capabilities, it seems, are inspiring investors to back some fairly large rounds for startups developing digital tools with applications in climate-risk management. This week, two U.S. companies — Arbol and AiDash — closed on a combined $118.5 million for business models around managing insurance for climate-related damage

Software 86

Software Insurance Analytics Energy 86

Ooda Loop

MAY 3, 2024

This Cybersecurity Information Sheet (CSI) is the first of its kind release from the NSA Artificial Intelligence Security Center (AISC) – “intended to support National Security System owners and Defense Industrial Base companies that will be deploying and operating AI systems designed and developed by an external entity…while intended for […]

Artificial Intelligence 75

Artificial Intelligence Artificial Inteligence System System Design 75

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

Trends

Crunchbase News

MAY 3, 2024

This is a monthly column that runs down five interesting deals every month that may have flown under the radar. Check out our March entry here. Spring is here, baseball’s back and days are longer, so it’s pretty easy to miss some of the more intriguing rounds announced by startups in April. Don’t worry, we selected a quintet of eye-catching startups raising cash that will keep you up on what you may have missed in the past month.

Chemicals 80

Chemicals Social Hardware Study 80

InfoWorld

MAY 3, 2024

As a seasoned advocate and expert in cloud computing and generative AI , I’ve observed the immense transformative potential these technologies offer. Yet, we’re doing things just as stupidly as we did in the early days of cloud computing. If you have not noticed lately, enterprises are running around in circles to fix mistakes they made 10 years ago in migrating and building new cloud-based systems.

Conference 75

Conference Architecture Generative AI Cloud 75

Tenable

MAY 3, 2024

Verizon’s DBIR found that hackers are having a field day exploiting vulnerabilities to gain initial access. Plus, a CISA program is helping critical infrastructure organizations prevent ransomware attacks. In addition, check out what Tenable’s got planned for RSA Conference 2024. And get the latest on the Change Healthcare breach. And much more! Dive into six things that are top of mind for the week ending May 3. 1 - Verizon DBIR: Hackers feasting on unpatched vulnerabilities This year’s edition

Infrastructure 73

Infrastructure Programming Conference Fractional VPE 73

Ooda Loop

MAY 3, 2024

China is exporting its model of digital authoritarianism abroad with the help of its far-reaching tech industry and massive infrastructure projects, offering a blueprint of “best practices” to neighbors including Cambodia, Malaysia and Vietnam, a human rights watchdog has warned.

Development 72

Development Infrastructure Industry 72

Advertiser: Procom Services

Procom’s 2024 Salary Guide provides critical insights into the latest hiring trends, in-demand IT roles, and competitive pay rates across Canada and the U.S. It highlights key market dynamics such as the growing demand for remote work, skills-based hiring, and flexible staffing solutions. With detailed pay rate data for top IT positions like Cybersecurity Consultants, Cloud Engineers, and Salesforce Developers, this guide is an essential resource for companies looking to stay competitive in toda

Engineering

Cloudera

MAY 3, 2024

One of the worst-kept secrets among data scientists and AI engineers is that no one starts a new project from scratch. In the age of information there are thousands of examples available when starting a new project. As a result, data scientists will often begin a project by developing an understanding of the data and the problem space and will then go out and find an example that is closest to what they are trying to accomplish.

Artificial Inteligence 69

Artificial Inteligence Data Technical Review Open Source 69

InfoWorld

MAY 3, 2024

ASP.NET Core offers a simplified hosting model, called minimal APIs, that allows us to build lightweight APIs with minimal dependencies. However, “minimal” doesn’t mean minimal security. Minimal APIs need authentication too. We’ve explored JWT authentication in an earlier post here. In this article we’ll examine how we can build a basic authentication handler for minimal APIs in ASP.NET Core.

Authentication 71

Authentication 71

Ooda Loop

MAY 3, 2024

China leads the U.S. as a top producer of research in more than half of AI’s hottest fields, according to new data from Georgetown University’s Center for Security and Emerging Technology (CSET) shared first with Axios. The findings reveal important nuances about the global race between the U.S.

Research 69

Research Technology Data Artificial Intelligence 69

InfoWorld

MAY 3, 2024

Visual Studio Code 1.89, the April 2024 release of Microsoft’s popular code editor , has arrived with capabilities including enhanced branch switching and middle-click paste support. The update, downloadable from the project website , was announced May 2. Enhanced branch switching addressed a long-standing feature request to save and restore editors when switching between source control branches.

Development 71

Development 71

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

Artificial Inteligence

Ooda Loop

MAY 3, 2024

It seems that nowadays everyone is becoming an “AI expert” because they have done some prompt engineering or played around with AI tools that help them create music. Everyone now considers themselves to be an AI developer.

Engineering 69

Engineering Tools Development Artificial Intelligence 69

Honeycomb

MAY 3, 2024

Challenge Fender faced challenges with log analysis, finding it slow and complex to navigate, leading to inefficient troubleshooting and a need for a more user-friendly and advanced observability solution. Synonymous with all things rock n’ roll, Fender is the world’s leading guitar manufacturer. To enhance the customer experience, Fender launched their digital apps in 2016 (Fender Tune and Fender Tone) and 2017 (Fender Play) to empower customers in starting and advancing their guitar playing sk

Fractional CTO 67

Fractional CTO Engineering Analysis B2B 67

Ooda Loop

MAY 3, 2024

Microsoft, it seems, is hedging its bets when it comes to general-purpose robotics AI. At the end of February, the Windows maker spearheaded a massive $675 million Series B in Bay Area-based Figure.

Research 69

Research Windows Artificial Intelligence Artificial Inteligence 69

IDC

MAY 3, 2024

Dive into the nuanced world of sales methodologies as we explore the distinctions between value-based selling and consultative approaches, unraveling when to employ each for optimal results.

Strategy 62

Strategy Leadership 62

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There’s no getting around it: selecting the right foundational data-layer components is crucial for long-term application success. That’s why we developed this white paper to give you insights into four key open-source technologies – Apache Cassandra®, Apache Kafka®, Apache Spark™, and OpenSearch® – and how to leverage them for lasting success. Discover everything you’ll want to know about scalable, data-layer technologies: Learn when to choose these technologies and when to avoid them Explore h

Scalability

Ooda Loop

MAY 3, 2024

Japanese Prime Minister Fumio Kishida unveiled an international framework for regulation and use of generative AI on Thursday, adding to global efforts on governance for the rapidly advancing technology. Kishida made the announcement in a speech at the Paris-based Organization for Economic Cooperation and Development.

Generative AI 69

Generative AI Government Technology Organization 69

CEO Insider

MAY 3, 2024

99.9% of businesses in the United States are small businesses, and 46% of Americans are employed by small businesses. Given these statistics, the importance of a small business having protection in the event of a loss is quite evident. Businesses fail for a number of reasons, such as poor leadership, poor marketing plans, and poor […] The post This One Insurance Hack Saves Your Business from Disaster appeared first on CEOWORLD magazine.

Insurance 59

Insurance Small Business Leadership Marketing 59

Perficient

MAY 3, 2024

In the competitive world of B2C commerce, fostering customer loyalty is paramount. Salesforce Commerce Cloud (SFCC) provides a robust platform that goes beyond transactions, offering a powerful toolset to orchestrate the entire lead-to-loyalty journey. Here’s how SFCC empowers businesses to build lasting customer relationships: Targeted Acquisition Strategies: From the moment a customer lands on your site, leverage their data to create a personalized experience.

B2C 59

B2C Social Cloud Media 59