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How to know a business process is ripe for agentic AI

CIO

A successful agentic AI strategy starts with a clear definition of what the AI agents are meant to achieve, says Prashant Kelker, chief strategy officer and a partner at global technology research and IT advisory firm ISG. Its essential to align the AIs objectives with the broader business goals. Agentic AI needs a mission. Feaver says.

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What to do when your IT provider vanishes

CIO

In the ever-changing tech landscape, service interruptions and company disappearances are more common than CIOs would like. Sometimes a provider proposes a solution based on technology that swiftly becomes obsolete, or just can’t move fast enough when a more promising solution emerges. So too are robust vendor management practices.

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Key considerations to cancer institute’s gen AI deployment

CIO

The overhype of generative AI was unavoidable last year, yet despite all the distraction, unproven benefits, and potential pitfalls, Dana-Farber Cancer Institute CIO Naomi Lenane didn’t want to ban the technology outright. Lenane herself uses it to help rewrite emails or documents. “If People use it for general research, too. “We

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Weighing risk and reward with gen AI vendor selection

CIO

Putting aside the fact this is an astronomically high adoption rate for a brand new technology, it’s also an indicator of how risky this space is. So enterprises looking for generative AI vendors have a lot of options to choose from. Insight has a partner contract management team that looks closely at vendor agreements. “If

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The STA is realizing potential in predictive analysis and automation

CIO

The STA recently came out and declared that with new technological solutions, it will save SEK600 million (about $57 million) in annual internal operations, and apply it to road and railway works. It’s almost impossible for employees to keep track of our around 4,000 governing documents,” he says. Who do they need to keep an eye on?

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3 key roles for driving digital success

CIO

This is a question I am asked often by IT leaders who prefer slowing down the pace of transformation and technology innovation. But digital transformation remains a vital endeavor for today’s enterprise as it is about evolving the business and operating model and not just about modernizing technologies.

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20 IT management certifications for IT leaders

CIO

For instance, if you oversee security teams, you may want to consider the security-focused certifications, whereas if you manage an agile team, then project management and agile-focused certifications may be a better fit.

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