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How One MSP Improved Customer Satisfaction and Reduced Support Tickets

Kaseya

Unfortunately, many small and mid-size businesses still experience daily frustrations — from dropped VoIP calls to choppy video conferences and unresponsive applications — that are caused by poor internet connectivity. As MSPs, we think in terms of disaster recovery and continuity. Keep the server running.

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10 Technology Problems Modern Business Owners Have To Deal With

Strategy Driven

Additionally, solutions like VoIP (Voice over Internet Protocol) make scaling-out less costly. BDR, or Backup and Data Recovery, is key in deferring pernicious downtime losses—which can be as high as $5,600 a minute for some enterprises. But scaling out can be quite expensive. VII: Transitioning To And Maximizing The Mobile Market.