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Service level agreements (SLAs): Contracts between MSPs and their clients outline the level of service expected , the metrics by which this service will be measured, and any remedies that should be undertaken or penalties that should be incurred should service levels not be achieved.
Blog 1 – 22 Critical Metrics and KPIs for MSPs. Choosing the right metrics to track is critical for MSPs to achieve their goals. This blog lists out the most important metrics for MSPs to drive business growth and profitability. Metrics and KPIs are key to driving MSP growth and profitability.
We have not included these flaws as part of our metrics for this month’s Patch Tuesday release because they are standalone security updates for third-party drivers. CVE-2022-35804 | SMB Client and Server Remote Code Execution Vulnerability. 31 Elevation of Privilege Vulnerabilities in Azure Site Recovery. CVSSV3 score.
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